We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“What a great surprise!!!” 5 of 5 stars
Review of Es Saadi Gardens & Resort - Palace

Save Saved
You added Es Saadi Gardens & Resort - Palace to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Es Saadi Gardens & Resort - Palace
5.0 of 5 Hotel   |   Rue Ibrahim El Mazini | Hivernage, Marrakech 40000, Morocco   |  
Hotel amenities
Ranked #113 of 460 hotels in Marrakech
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
“What a great surprise!!!”
5 of 5 stars Reviewed February 24, 2013

We just got back from our first trip to Marrakech and I can honestly say it was one of the best surprises we have had in a long time. We went looking for a bit of sunshine to escape the cold of London and instead found a place to stay that was just Great!! Es Saadi Palace. The staff were so incredibly attentive and helpful from the moment we arrived until we left. No request was too small or too big and the front desk and concierge were incredibly helpful in arranging transport, making recommendations for dinner, lining up a guide that gave us our tour instead of his, and even directions to one of the numerous great restaurants that were literally a 10 min walk away. The room was large, spacious, clean and had a fantastic shower and gigantic bed. The spa was fantastic and the food in the restaurants was great as well. We also fell in love with mint tea while on the trip and they have a little collection of sweets in the front lobby all the time that are great--simple pleasures--but those really are the best. Thank you Samir and all the staff for a fantastic time--we will see you again soon.

Room Tip: The duplex was great if you have kids as there is loads of room--private terrace.
See more room tips
  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

361 people have reviewed this hotel

Traveler rating
    264
    66
    19
    5
    7
See reviews for
75
149
12
39
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Mumbai (Bombay), India
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 19, 2013

we stayed in "favorite" villa. excellent service by butlers, special thanks to concierge "sameer" for his recomendation for local restaurants and places to go in Marrakesh. only sad thing is that breakfast is too poor. we had option for breakfast at the room by butlers and that was superb BUT i feel sorry for other guest who would be having breakfast at the restaurant.
one of the best location in marrakesh. we spent minimum money on Taxi as complete city was reachable walking, including old city and french side of the city. night club and casino additional advantage. I have been to many destinations in world for Spa and this hotel offers you one of the best Spa with huge indoor swimming pool.
truely a memorable experience.
Thank you all my butlers you guys made it best!

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, England, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 10, 2013

My friend and I decided to go to Es Saadi Palace for my birthday in early December 2012. We had an amazing time. From the very moment we arrived the staff there couldn't do enough for us. We were initially greeted by lovely and welcoming staff offering us tea and cakes. The rooms were also beautiful. The resort was beautiful and luxurious. Great location. It has a club and casino attached, both of which were great. The concierge team were very helpful and we ended up going to amazing restaurants and on fantastic trips because of their recommendations. I would also highly recommend the quad biking and the traditional Moroccan cookery class in a Riad. The buffet at breakfast in the hotel was honestly one of the best I have ever seen in terms of quality and variety.
The only downside was that it could be quite noisy late at night when people came back from clubs in the early hours. Also, the food in the restaurant or for room service was incredibly over priced. We had the same meals in local restaurants down the road for a fraction of the prices we paid in the hotel. The same goes for alcohol in the hotel.

Room Tip: We had one of the basic suites and it was lovely so I can only imagine how lovely some of the other...
See more room tips
  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southampton, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 10, 2013

my cousin and i acquired an excellent deal to this resort and after reading the rave reviews we were not disappointed. upon arrival we were greeted to a friendly door man who served us tea, we checked in quickly and were dazzled at the spacious, luxurious and phenomenal palace. Our room was a decent size with a balcony overlooking the atlas mountains and exceptionally clean and comfortable. the palace boasts a huge spa along with 2 swimming pools, a gym and 4 restaurants. the location is set in a desirable area not too far from the jema el fna, and also has access to a casino and nightclub.

the staff were extremely helpful and overall the service was impeccable. would highly recommend this to anyone who may not want to be within the rush of the medina walls all the time. would stay again.

Room Tip: rooms on the south side face the atlas mountains the main pool.
See more room tips
  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, UK
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 6, 2013

We really enjoyed this hotel until we were asked to pay for wine we had not drunk at dinner.  We asked for a receipt when we paid in the restaurant but the waiter gave us one for red wine not the bottle of white we had paid for and kept in the restaurant fridge overnight. Then the concierge said we hadn't paid until we remembered we never ordered red. Honest mistake?  We didn't think so and it left a nasty taste. Apart from that the hotel is very beautiful, set in huge splendid gardens with great pools. Rooms are lovely too. Dinner service was sometimes somewhat surly and tips are assumed by not returning with change which annoys. Perhaps that was the reason for the wine deception. Such a shame because it is a stunning property. 

Room Tip: Rooms facing gardens/pool are best but are more expensive.
See more room tips
  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
La Pointe, Wisconsin
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 1, 2013

Beautiful rooms.......delicious food.....wonderful service. I'd return here with no hesitation. I enjoyed the spa and got to experience my first Hammam with a delightful and caring attendant. Everything about Es Saadi was superb.

Room Tip: We had a suite and invited a dozen others from our group for a glass of wine. There was enough seati...
See more room tips
  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bellevue
Top Contributor
345 reviews 345 reviews
87 hotel reviews
Reviews in 126 cities Reviews in 126 cities
172 helpful votes 172 helpful votes
5 of 5 stars Reviewed December 15, 2012

One can only say "Wow!" (and "sorry I can't stay longer") after experiencing this exceptional property and service. "Wow" when entering the hotel room for the first time (and I was only staying in a "standard" room). "Wow" when venturing into the gardens and pool area. "Wow" about the exceptional service and offers to assist. Any shortfalls are only nitpicking but let's list them just to be totally transparent.

1) Only one elevator to the rooms .
2) No buffet breakfast (at least during my 2 night stay) -- everything was ordered a la carte. However, service was generally speedy and accurate. Try the Moroccan pancakes!
3) Fitness room is huge, with lots of brand new equipment. They have a small ant problem and so I decided not to do my stretches on the floor.

I heard the Spa was "very expensive" so I didn't venture in except to use the complimentary Fitness Room (only open from 9 a.m. - 9 pm).

None of the above detracts from my overall five star rating, and great desire to return here. And for those who might be wondering, although La Mamounia has the reputation (well deserved) for its full top-notch experience, Es Saadi Gardens - Palace can be half the price and thus a much, much better deal for basically the same experience.

Room Tip: Face the pool, if at all possible.
See more room tips
  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Es Saadi Gardens & Resort - Palace? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Es Saadi Gardens & Resort - Palace

Address: Rue Ibrahim El Mazini | Hivernage, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Casino Hotel in Marrakech
#5 Business Hotel in Marrakech
#28 Family Hotel in Marrakech
#42 Spa Hotel in Marrakech
#42 Luxury Hotel in Marrakech
#108 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Es Saadi Gardens & Resort - Palace 5*
Official Description (provided by the hotel):
Our Palace, member of Prefered Hotels & Resorts, is exclusively composed of suites, from 70 to 210 m², decorated in Moroccan or contemporary style. Top-level services are provided by a “golden keys” Chief Concierge.Full access to resort activities: Bars and Restaurants, Spas, Morrocan Diner-Show, Casino de Marrakech, Night Clubbing, swimming-pool of 2400m² (including 300m² heated).Located in the heart of Marrakech, in the “Hivernage” residential area, and surrounded by 20 acres of beautiful gardens. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Travelocity, Tingo, Expedia, Despegar.com and Otel so you can book your Es Saadi Gardens & Resort - Palace reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Es Saadi Palace Marrakech

Owners: What's your side of the story?

If you own or manage Es Saadi Gardens & Resort - Palace, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.