I’ve just spent a week at the Es Saadi Palace in Marrakech. My experience with Es Saadi however began long before I ever got to Morocco. Never having stayed at the Es Saadi, or been to Marrakech before, I began planning far in advance. I wished to arrange things as much as possible before I got there to ensure the experience was what I wished it to be. Which it has been. None of this early planning would have been possible without the able help and assurances of the Es Saadi reservation agents, especially Lamia Alfa and Nadine Jadari, who answered all of my questions, and made reservations at several restaurants, along with Concierges Mr. Errouk and Samir Alalaoui, once I arrived.
My first introduction to Es Saadi Palace was the friendly driver awating my arrival at the Marrakech airport. A friendly face, where he is promised to be, upon first arriving in a foreign country for the first time, is a worthwhile thing. This was my first hint that Es Saadi would deliver on all they promised, and more.
Es Saadi is conveniently located just outside the medina. In a way, a perfect location. A 10 minute walk will put you in the centre of all the action in Djema El Fna Square and bustling souks in the medina. Right next door is Casino Marrakech. Fine dining is in the hotel or casino, and many more options within walking distance or short cab or caleche ride away. But when you want to escape the heat, noise, action of the exotic city, the oasis of Es Saadi is nearby.
With luggage collected, I was quickly taken to the Palace and greeted by music, friendly door men and reception staff, some hot mint tea and sweets. Check in was taken care of while I indulged, then after a short tour, including the Spa, I was taken to my Villa.
This was a gift really. The Villa stay was an upgrade by the hotel. Of course such a thing is not to be an expectation at any hotel, but their willingness to do this was itself a precursor of the fine service which would follow for the next week.
I am a bit of an oddity; a single traveler who does not speak much French and no Arabic or Berber. But none of this was an issue at the Palace (although somewhat at the Spa). My villa was the Art Deco. A spectacular place to spend the week. So much so that I changed plans to spend more time in my room! To lounge in my very own L-shaped private pool. Have a wonderful meal and wine on my outdoor patio, with the Villa’s wonderful butler service.
The staff including the excellent butler service at the Villa was always friendly, prompt, and of high calibre. Whatever you asked for, they asked if you wanted more. The door men in their smart white uniforms were also very friendly and willing to help with finding a cab or caleche or do whatever you needed doing. Each night I would return from my adventures in the city or medina to find my room well taken care of, lanterns lit at poolside, trays of sweets and plenty of water (which you will need in the Moroccan heat). The main Palace pool area is extensive and well taken care of, as are the grounds of thriving foliage. On my last night, the owner kindly sent over a parting gift of olive oil and marmalade. This was indeed like staying at a Palace. Many thanks to the fine people at Es Saadi for making my stay memorable and special. I highly recommend Es Saadi Palace.
Room Tip: Certainly any of the Villas are a spectacular choice and offer the most private and special experien...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.