The Es Saadi Palace was used as a venue for a conference and whilst my other half worked and enjoyed the conference facilities provided by the hotel, I enjoyed total luxury for a week. The hotel provides first class accommodation. The staff is multilingual and provides impeccable friendly service. The executive suite was palacial, very beautifully decorated in Morrocan style, the bathroom most splendid, the walk-in cupboard a dream. The hotel and the room were spotless clean.
The welcome plates of fruits and Morrocan sweets were delicious. The superb flower bouquets were changed so often, it felt a waste. Petals of roses are decorating the bathroom freshly every day, even inside the toilet! Another nice touch is that the hotel slippers are in the shape of local babouches.
The Saadi do not apply yet the policy that all hotels should apply nowadays: to offer the choice of changing towels or not to protect the environment from the chemical of washing powders. It is not clear why the suite (one very large room but one room) had two enormous televisions and it was not possible to swith them completely off, they remained on stand by, again not environmental friendly.
I had dinner by the pool, the restaurant provides very nice dishes in generous portions, a mix of international and morrocan cuisine with impeccable service. The room service was very good and timely, having breakfast on the terrasse with the birds and the view on the magnificent garden with the lovely fragrance of the orange flowers was an absolute delight.
The swimming pool is immense and spotless clean, it divides in two parts with the bar in the middle, you can have a drink sitting whilst in the water. The large one is cool at 16 degrees C and the less large one in an oval shaper is warmer. There a many comfortable loungers in the shade or in the sunshine and towels are provided. It is very relaxing and again the staff is helpful, professional, friendly and discreet.
It is a short walk to the centre of town and the main Square with all the tourist activities but it is quite a walk if you carry shopping (and in Marrakech you will). So you have to be prepared to haggle with the taxi drivers to get you to and from the hotel. Some drivers will ask the standard price, others, understandably will try to obtain more from the tourists. The economical situation is difficult for everyone and they have to try to get as much as possible from the tourist. Do not hesitate to ask help from the concierges if you have a haggling disagreement with a taxi driver, they are very helpful and will listen to both parties very calmly.
I also lunched at the restaurant by the much smaller pool in the older part, the non palace hotel Saadi, there the food was good with large portion too but the service was mixed. A lot of staff present but don't seem to know what to do or seem to wait instructions from a moody maitre d' hotel instead of doing what they should do: welcome someone quickly with a smile and a menu for example.
The boutiques are difficult to find, sort of hidden in the garden, they provide the same as the souks at a higher price and surprisingly they sell local fakes of French haute couture bags!
I liked the fact that each suite had a different beautifully crafted door in antique style with a real key, not the horrid credit card type of keys that you see so often these days.
If you stay all the time in the Es Saadi Palace, you can relax nicely but you will have seen nothing of the real Morroco, but for work or as part of a holiday it is very luxury place to stay in.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.