We arrived at the Riad to a warm welcome. The room was attractive and clean but without a decent light it was impossible to relax in there properly. The room also backed directly on to the pool area so there was very little privacy and if you wanted the window open, people could see in. This meant that relaxing in our room became difficult when we needed a well earned rest from the hectic market.
The staff were very helpful and kind but a little more information about the facilities would have gone a long way. We were unaware that you could order drinks by the pool until we saw another couple doing it, it would have been helpful if this had been explained to us.
Breakfast was quite bare with toast, bread or pancakes and a piece of fruit. A yoghurt option would have been nice or maybe a variation of different fruits.
We had our clothes washed at the Riad. They did a good job, however a staple instead of a safety pin was used to pin the paper tag to my clothes. I was not impressed with this as it was an expensive item and needed to be treated with care.
Overall a lovely looking Riad that simply needed a few tweeks to make it great.
- Official Description (provided by the hotel):
- Only a stone's throw away from the picturesque markets of Marrakesh and the famous Jemaa El Fna Square ! ... more less
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- Also Known As:
- Riad Les Hibiscus Hotel Marrakech