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“Horrible. Don't Waste Your Time/Money” 1 of 5 stars
Review of Cala Medina

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Cala Medina
3.0 of 5 Hotel   |   39, Derb Lahbib Lemagni Zitoun Jdid, Marrakech, Morocco   |  
Hotel amenities
Ranked #265 of 467 Hotels in Marrakech
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
“Horrible. Don't Waste Your Time/Money”
1 of 5 stars Reviewed August 17, 2011

As a background -- We have been renting villas and riads throughout Morocco for the last 10 years. We rented this riad through homeaway.com. This was advertised as a 5 bedroom self-catering riad, however the owner treats it like a hotel. We arrived and started to unpack. Our group, 5 adults and 4 children, was informed that we could not enter the kitchen. Well, the whole point in renting an entire self-catering riad is that we can prepare snacks and meals for our small children. Additionally, there was a "guardian" who stayed in the riad all day long. We rented the whole riad to have privacy and enjoy the company of our family. We did not want some guy lounging on the sofa all day long.

I approached the owner to let him know this was not our agreement nor was this disclosed. He said "I have to protect my investment". I explained that this was not how we wanted to spend our vacation, additionally that we have been renting entire homes in Morocco for many years and have never had these restrictions. He said, take it or leave it. We spent one night there because it was too late to move houses. We moved the first thing the next morning to Riad Opera where we have had a lovely, enjoyable vacation.

In summary, only go to Riad Cala if you want a single room. When they advertise as a self-catering riad -- they are lying.

Room Tip: When they advertise as a self-catering riad -- they are lying.
See more room tips
  • Stayed August 2011, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
joellegeorges, Propriétaire at Cala Medina, responded to this review, September 12, 2011
This riad with 6 rooms for 12 to 15 people is classified and reported guest house with breakfast service obligation and caretaker for security, compliance loies and tranquility of all.
It was in any way (contract very clear) rented exclusively.
If 10 years she has finally found its location is good !
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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42 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Paris, France
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 7, 2010

I just got back from Marrakech and part of the reason I had such a phenomenal stay is the time I spent at the Riad Cala Medina. The owners are unbeleivably sweet and helpful, and their family was also there during my stay which gave the hotel a real family-feel. The hotel felt like an oasis of calm outside the culture shock I experienced during my time in Marrakech. We ate delicious breakfasts on the roof and even got henna done in the center covered courtyard. Our room was perfect. By the end of the trip we were calling our hotel "home." The location couldn't be beat. I would recommend this hotel to even the richest of the rich who could afford to stay at some luxury hotel in Gueliz-- this hotel truly had everything we could have wanted and more.

  • Stayed December 2010, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cala Medina

Address: 39, Derb Lahbib Lemagni Zitoun Jdid, Marrakech, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Swimming Pool
Hotel Style:
Ranked #265 of 467 Hotels in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:3 star — Cala Medina 3*
Number of rooms: 6
Official Description (provided by the hotel):
In the middle history of Medina, at a few minutes from the famous Place Jemaa El Fna, the ryad "Cala Medina" invites you to share his atmosphere intimate and his softness of living. Swimming pool and solarium to release you. ... more   less 
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