This Riad is a little out of the way, right on the edge of the medina, average 20 minutes walk to the centre. The rooms are small, even the suites . The place is a little worn around the edges considering the price. Very cold in January when we went as the only heating in the whole place is the air conditioning units in the rooms. The terrace is nice but all the covers need a bit of a clean. Wifi and room safes all a bit hit and miss. 'Indoor heated' pool wasn't and probably never is so was impossible to use. There is no heating in any of the communal spaces, i.e breakfast and dinner area, so we had to put on our thermals to eat! Food was good but expensive compared to some of the restaurants. Stayed for a week and on the Friday before our departure on the Sunday we were asked to pay our final bill in cash, as the credit card machine was 'broken' and could not be fixed before Monday!! We tried to get the cash, which was a lot of money, but were unable to do so and our cards were skimmed in a cash machine somewhere - beware!! After a lot of hassle which included a 2nd tour of cash machines on Sunday morning with the under manager on the back of his moped we returned to the hotel to find surprisingly that the credit card machine was now working as there was no alternative to us paying!!!! This spoiled the last few days of our stay as we were worried about paying and went to a lot of trouble and inconvenience to find the cash which was clearly not necessary in the first place. The owner of the Riad is a Frenchman who lives in France and we have our suspicions that this could be some kind of deception against the owner.
- Official Description (provided by the hotel):
- A dream, an infinity charm and prestige. Located in the heart of Marrakech, fascinating imperial city red and ochre, Riad Opal is close to the Royal Palace and the famous place metalworkers. ... more less
- Reservation Options:
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- Also Known As:
- Riad Opale Hotel Marrakech