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“Beautiful, but far from perfect” 3 of 5 stars
Review of Riad Opale

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Riad Opale
56, derb lahri berrima, Marrakech 40000, Morocco   |  
Hotel amenities
Ranked #656 of 1,031 Marrakech B&B and Inns
Crawley, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Beautiful, but far from perfect”
3 of 5 stars Reviewed August 15, 2012

My boyfriend and I spent 7 nights at Riad Opale in August. First of all the building and decor are beautiful. There is a lovely little pool (perfect for cooling off) and a roof terrace complete with a covered area and sunbeds (unfortunately they were quite stained).

The room we stayed in (Saphir Suite) was nice. The bed was huge and the furniture was beautiful and very traditional. You are only provided with one very flat pillow each, but there are cushions if, like me, you like to sleep with more. There is a TV and DVD player in the room, but it is impossible to get any UK channels, also, the WiFi is very patchy unless you are on the roof.

Our main problem was that there are NO LOCKS on the bedroom doors! On our third day my brand new Galaxy S3 was stolen from our room whilst we were in the swimming pool along with 400 dirhams (approx 40E). We reported it to the manager, but there was no apology whatsoever and only a comment about how it could not possible have been one of the members of staff as they are not authorised to enter bedrooms. The safe in the room was not working.

All other members of staff were lovely and the evening meal we had was delicious. Unfortunately breakfast is the same every day and is just a selection of breads and jam. The maid only cleaned our room twice and most days just handed us a loo roll.

  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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56 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
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English first
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 10, 2012 via mobile

Warm welcome and a clean room. Nice retreat to come back to away from the hussel bustle. Graduate couple age 23.

Pros:
Almost empty, relaxing, traditional, sun deck, safe, lovely bathrooms and decor.

Cons:
Dark rooms, no lock, poor recommendations from staff for over priced restaurants and bars...

Romantic rating: 8/10
Party rating: 3/10
Location rating: 5/10

Stayed September 2011, traveled as a couple
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Granville, Ohio, United States
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 30, 2012

This is a beautiful location, with an amazing roof deck, and the interior is pretty with wonderfully appointed rooms and a very nice small swimming pool. There are however, a few problems with this hotel. First, while advertising WiFi, it never worked. We stayed for 3 nights and every day would tell the hotel it wasn't working and there would puzzled looks on their faces. Second, there are no locks on the doors. While we got the safe to work (after using our own batteries), there is still a desire to have a lock on a door when one is away from the room. Third, the breakfast was pretty lousy. For the ambiance (and the price) one would think of a breakfast consisting of more than an English muffin and a yogurt. The location is nice, but it's a little walk to the main square and medina - we walked at night though and never felt threatened.

Room Tip: I would certainly ask for a room on the second level.
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  • Stayed April 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed April 23, 2012

Have just got back from 3 nights at Riad Opale. There was two families, 7 people in total, had 3 rooms so it was nearly all for us. Staff excellent, couldn't do enough for us. Breakfast simple but sufficient for our needs, kids didn't complain so always a good sign. Had dinner in house one night and it was beautiful. Vegetarians to cater for they did a great job. Rooms always clean, showers interesting once you realized you need 10mins to heat the water. Place very charming and just what we wanted having spent a week in Agadir. Definately need someone to take you there because I doubt you would find it yourself. Pool a little too cold but probably the time of year, kids still went in. Overall would recommend for just a couple of nights.

  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surrey
Top Contributor
78 reviews 78 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed March 17, 2012

Just got back from a week at the Riad Opale. The location is great just 15 to 29 mins from the main square and lies just inside the Medina. The staff are very good apart from the night man who should not be in the business. The rooms are kept clean and tidy and the staff are as honest as the day is long. We went out one day and left the safe ( which is free ) wide open with two iPads, passports, credit cards and about a thousand pounds in cash. Nothing was touched and the maid wagged her finger at us in the morning for leaving it open.

Marrakesh is a mad house with one million inhabitants. 95% of whom ride scooters, so the air pollution is terrible, enough to make you feel nauseous. There is always a hand in your face asking for money but as the average wage is so low who can blame them.

I can recommend the Kosy Bar for food but like most of the restaurants in Marrakesh very expensive. We had three courses, the food was excellent, with wine, which is also very expensive. With tip the meal came to just over £90.00. I,m glad we took plenty of money.

If I can knock this Riad it is for the paltry breakfast which in my opinion is served to late.

  • Stayed March 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Aylesbury, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed February 18, 2012

This Riad is excellent for relaxation. We visited in early Jan when the daytime temperatures were a lovely 18-20 degrees making the rooftop terrace a superb place to sit with a book. The rooms, whilst a little dark, are comfortable though be aware that there is no "heating" to talk of and if you leave the a/c on in the winter, it will leave the room feeling damp. Staff are excellent and friendly. Close to amenities (20 min walk to main square with plenty of small eateries on route for a change of scenery). It is easy to find with no narrow streets to navigate. Just around the corner from the Royal Palace (which is always closed according to the locals!!). Great place, highly recommend a stay in this Riad.

Room Tip: There are only 7 rooms, all bar one are classed as junior suites. You can't really get it wrong...
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  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doncaster, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 13, 2012

Stayed for four nights in February, I loved Marrakech and especially this riad. A friendly oasis of calm and tranquility, perfect in the hustle bustle of the city. It was easy to find and only a short walk to the Place de Ferblantiers (Cozybar, and some shops) from which you could take three ways to the main square. The pool was to cold to swim in in winter but i can imagine it is just the thing in summer, when a cool off is needed. The roof terrace is peaceful and the day beds are very comfy. The staff were all friendly and helpful, having only seven rooms means that they're not to busy to stop and chat. The room was very comfortable, the showers were hot but did have to run for a few minutes to get going. The hotel was not busy when we were there but the other guests were very pleasant.

We had an excellent time here i would go back and I would recommend others stay here too.

  • Stayed February 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Riad Opale

Also Known As:
Riad Opale Hotel
Riad Opale Hotel Marrakech
Address: 56, derb lahri berrima, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #656 of 1,031 B&Bs / Inns in Marrakech
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
A dream, an infinity charm and prestige. Located in the heart of Marrakech, fascinating imperial city red and ochre, Riad Opal is close to the Royal Palace and the famous place metalworkers. ... more   less 
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