My boyfriend and I spent 7 nights at Riad Opale in August. First of all the building and decor are beautiful. There is a lovely little pool (perfect for cooling off) and a roof terrace complete with a covered area and sunbeds (unfortunately they were quite stained).
The room we stayed in (Saphir Suite) was nice. The bed was huge and the furniture was beautiful and very traditional. You are only provided with one very flat pillow each, but there are cushions if, like me, you like to sleep with more. There is a TV and DVD player in the room, but it is impossible to get any UK channels, also, the WiFi is very patchy unless you are on the roof.
Our main problem was that there are NO LOCKS on the bedroom doors! On our third day my brand new Galaxy S3 was stolen from our room whilst we were in the swimming pool along with 400 dirhams (approx 40E). We reported it to the manager, but there was no apology whatsoever and only a comment about how it could not possible have been one of the members of staff as they are not authorised to enter bedrooms. The safe in the room was not working.
All other members of staff were lovely and the evening meal we had was delicious. Unfortunately breakfast is the same every day and is just a selection of breads and jam. The maid only cleaned our room twice and most days just handed us a loo roll.
- Official Description (provided by the hotel):
- A dream, an infinity charm and prestige. Located in the heart of Marrakech, fascinating imperial city red and ochre, Riad Opal is close to the Royal Palace and the famous place metalworkers. ... more less
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- Also Known As:
- Riad Opale Hotel Marrakech