We booked this riad in July and unfortunately two weeks before we were due to go we were told that it had been double booked. In Stuart's own words, "He was mortified". He was extremely apologetic and had found us another riad fairly close by. It was not the best situation as we were only there for 4 days and it meant two days in one riad and two days in another. However the riad we were booked into for the first two nights was excellent and we were made to feel extremely welcome from the staff at both Riads. At Bel Haj, Christian and Iman did everything they could to make sure we were all happy and we were all given complimentary Hammams and massages which were fabulous. The Riad is lovely and so peaceful. We ate dinner at Bel Haj and the food was excellent. Just as good, if not better than, Le Fondouk. All the staff were welcoming and really did do their best to ensure we had a great stay after the initial booking mistake.
- Official Description (provided by the hotel):
- Perfectly located in the Medina, Riad Bel Haj is situated in the Ksour district, only 5 min walk from Jemaa el Fna square, the Koutoubia mosque and the Souks. Ksour is one of the most required districts of Marrakech for its peace, in spite of the closeness of Jemaa El Fna square. Riad Bel Haj offers an oasis of calm and serenity, rhythmic by the remote calls to the prayer of Koutoubia and birds song. The riad, recently renovated with taste and respect of the Moroccan traditions, offers nevertheless to the visitors a modern and comfortable place to remain in Marrakech. Magnificiently decorated and brightened up with artistic achievements and authentic Moroccan materials, the riad also has modern equipment such as reversible air conditioning, free WiFi access The riad is located in the middle of a quiet and well lightened derb and very easy to find, in Bab Ksour, very closed from restaurants and stores of Gueliz, Marrakech modern district. The nearest access for vehicles is 50 meters far from the Riad Bel Haj door. ... more less
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