The staff of this place were warm, welcoming and very pleasant. I was feeling a bit ill and the server brought me some sort of tea that totally made me feel better. All of the staff had a big smile, and wanted to ensure that the stay was memorable. The rooms, suites, and bathrooms were well decorated. Terrace, rooftop well equipped. Spa comfortable with well trained masseuses. We saw the hotel staff deal with an angry guest, an dealt with it professionally and pleasantly.
The only thing that I could see as a problem for some, is that I wouldn't want to walk out the door in the evening and go for a stroll. It's a bit of a distance...There are some shady looking people, and its a bit hard to find the place. You need a car and a driver to go out to eat. We did that one evening, and it was nice to change it up a little.
- Official Description (provided by the hotel):
- "DEMEURES D’ORIENT LUXURY RIAD & SPA" located in the heart of the old Medina, accessible by car, remains open in the East of 1000m2 serene blue sky. Around the vast vaulted patio and flowers, the freshness of its pool and fountain, is arranged the refined elegance of eleven luxury suites. Each one is an invitation to travel in countries of the East ... On the ground floor, the great library, bar and restaurant tadelak with warm colors and three luxury suites open onto the garden. Intimate and mysterious, fun place of water purification, Hammam, two massages rooms have been made in the pure oriental tradition. Access to the balcony of carved wood on the first floor by a large marble staircase and Zelig serving six beautiful suites and a luxury apartment. Finally, the immense panoramic terrace adorned with turquoise tiles opens off the snow-covered Atlas, the Koutoubia and the colorful medina of Marrakech. ... more less
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