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“A real gem amidst Marrakech's bustle.” 5 of 5 stars
Review of Demeures d'Orient

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Demeures d'Orient
5.0 of 5 Hotel   |   10, Arset Ben Nasser | Riad Laarouss-Medina, Marrakech 40000, Morocco   |  
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Hotel amenities
Ranked #191 of 461 hotels in Marrakech
Chichester, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“A real gem amidst Marrakech's bustle.”
5 of 5 stars Reviewed October 14, 2012

My wife and I had three nights at Demeures d'Orient and could not have been more delighted with the riad and its staff. We stayed mid-week and so the riad was nice and quiet and we felt very well looked after. The riad is absolutely beautiful and a real oasis of calm in the bustling medina. Its location is ideal and the main sights not too far. The hotel arranged a guide for us for the first morning who was excellent and we felt quite at ease in the souks after a couple of hours. We had the Venitienne suit and were delighted with it (although it is on the ground floor which may not have been so pleasant if there had been more guests staying). The breakfast was perfect; light and delicious. We had dinner there on our first night and thoroughly enjoyed the food, service and setting. Everyone at the raid, from the owners to each and every member of staff, could not have done more to make our stay more enjoyable and we will certainly stay there again.

Room Tip: If the riad is busy, the ground floor may be a bit noisy.
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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69 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
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  • French first
  • German first
  • Italian first
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  • Any
English first
Miami
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 2, 2012

We are a family of 8 (six kids ranging in ages from 9-19) and we stayed at the Demeures d'Orient for our 4 day stay in Marrakech. The hotel is luxurious with a beautiful pool that the kids enjoyed during the day when it was too hot to go touring. They enjoyed the pool at night as well. The rooms were gorgeous and designed to showcase the exotic beauty of Marrakech. The hotel staff were all incredibly friendly and helpful with anything and everything that came up. The hotel was spotless. The people at the front desk were friendly and eager to help at all times. The breakfast was served elegantly and was delicious. We were able to explore Marrakech and go on excursions--and then come back to a beautiful, elegant Riad with a spotless pool to cool ourselves off. It was perfect.

  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Top Contributor
110 reviews 110 reviews
29 hotel reviews
Reviews in 42 cities Reviews in 42 cities
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed April 29, 2012

We spent four nights at Riad Demeures d'Orient and thoroughly enjoyed the experience. Very friendly staff who are always available to assist. We enjoyed two dinners in house which were tradtional Moroccan - a bit limited as far as the menu is concerned but that is Morocco - but still very nice.

Spacious suites - i'd suggest you request an upstairs suite as the gound floor ones are a bit more noisy with staff passing regularly.

We stayed three nights and then went up to Imlil in the High Atlas for some trecking and then came back for one night before flying out.

Overall a really enjoyable stay

  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed April 15, 2012

We had booked this Riad through our tour company Mountain Voyage and had a great stay. Everyone was very helpful, and the room was perfect for a family of four. Once we got our bearings we were easily able to walk around during the day. I would advise a taxi at night (in the whole of Marrakesh!). It was very restful to be able to come back and laze around the pool or on the upstairs deck.

Like others have said, the service here is understated. If you ask for something they are more than happy to oblige but it is not obtrusive. The hammam and spa were great too.

I recommend this if you want to stay somewhere quiet where the whole family can stay together in a real riad/medina experience. We went to Dar Marjana for dinner on our last night (not far from the riad) and had a great time, with excellent food and entertainment.

Room Tip: We had the Byzantine room with 2 extra beds which was perfect for a family of four.
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  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 5, 2012

I booked my stay at the Riad based on other reviews here and having never been to Marrakesh was very excited to experience my first time in Morocco. I was met at the airport by the Riad driver (who waited for me after my flight was almost 90 minutes late) and taken to the Riad (I was later told on my way home that there was a charge of $40 for this).

I stayed 4 nights in the Riad and enjoyed my time in Marrakesh. They property is beautiful and very well designed and outfitted. The lights at night are very intimate and beautiful. The room they booked my into was ENORMOUS, I was traveling alone and didn't need or request such large accommodations but was very pleased with the space provided. The bathroom and tub were very impressive.

My biggest gripe with this establishment with is with the service and price. As I was traveling alone and my first time in Morocco I was very open to ideas and suggestions as what I should do, the hotel staff offered absolutely no insight or advice on anything. That is ok, as I am an independent traveler I can figure things out on my own, but I would have expected better from a place like this. I had the pleasure of meeting many people staying at different Riads, where their experiences were very different. Their hosts had supplied them all the information about the town and arranged anything they desired, free of charge. As I toured the town, I also found the prices at other, equally beautiful Riads to be much better. Demeures was charging almost twice what could be had comparably elsewhere. When I brought this to the owners attention, it was ignored. I orginally booked 5 nights, but had to cancel the last night due to flight changes, which I informed the front desk about 3 days in advance, they unfortunately decided to charge my credit card for this 5th night anyways, even though the Riad was not even 50% full.

The Riad is not close to the central Plaza, but it is not very far either... nothing really is in the Medina, but something more centrally located would have been easier for multiple daily trips to the center.

Overall, not a terrible experience but also not the impeccable experience I would have expected for paying 5 star European prices.

  • Stayed December 2011, traveled solo
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Top Contributor
140 reviews 140 reviews
38 hotel reviews
Reviews in 40 cities Reviews in 40 cities
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed December 20, 2011

We visited Marrakech to celebrate the birthday of my husband. Both the service and the experiences offered by the Riad Demeures d'Orient really made our time in Marrakech unforgettable. The Riad is very tranquil, secluded and romantic and the team's attention to detail and quality helped to make my husband's birthday a truly memorable one. The Riad is very well equipped and we sincerely appreciated the ambience, the cuisine and the hospitality. The chauffeur services offered by our personal driver Youssef was also greatly appreciated - particularly when travelling in and out of the Medina late at night. This was our first visit to Marrakech and it will not be our last. We look forward to our next visit!

Many thanks to Fouzia, Aalaedine and their team for their many kindnesses and making our experience truly memorable!

  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 5, 2011

Beautiful Riad in a very central location in the Medina. All rooms have different themes and are beautifully decorated. It is a very quiet and romantic Riad with a big pool in the centre with tables for breakfast and dinner scattered around. The perfect place to rest after a hectic day in the souk. The staff is very helpfull and friendly.

Room Tip: About 10 rooms all different but great
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  • Stayed April 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Demeures d'Orient

Address: 10, Arset Ben Nasser | Riad Laarouss-Medina, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #191 of 461 hotels in Marrakech
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Demeures d'Orient 5*
Official Description (provided by the hotel):
"DEMEURES D’ORIENT LUXURY RIAD & SPA" located in the heart of the old Medina, accessible by car, remains open in the East of 1000m2 serene blue sky. Around the vast vaulted patio and flowers, the freshness of its pool and fountain, is arranged the refined elegance of eleven luxury suites. Each one is an invitation to travel in countries of the East ... On the ground floor, the great library, bar and restaurant tadelak with warm colors and three luxury suites open onto the garden. Intimate and mysterious, fun place of water purification, Hammam, two massages rooms have been made in the pure oriental tradition. Access to the balcony of carved wood on the first floor by a large marble staircase and Zelig serving six beautiful suites and a luxury apartment. Finally, the immense panoramic terrace adorned with turquoise tiles opens off the snow-covered Atlas, the Koutoubia and the colorful medina of Marrakech. ... more   less 
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