Booked there in February for 4 nights. After waiting half an hour for the manager, we and 2 other couples (all different agents) were told they were double-booked. No real apology but they tried to fob us off with a room in a private house round the corner! When we said no thanks, we were left on our own. Thomas Cook rep was pretty rubbish and after 4 hours we ended up in a cheaper hotel (no refund from Thomas Cook) and paying twice for transport. Double booking is apparently a common scam among some small hotels in Marrakech. Plenty of other places in the world are far better.
- Official Description (provided by the hotel):
- Magnificent 16th-century Riad, a haven of peace in the very heart of the Medina, lovingly restored in the pure Moroccan tradition - painted cedar ceilings, sculpted stucco, zelliges, marble floors...Impeccably clean, all rooms with private bath, and air conditioning. Extremely friendly and helpful staff. Superb 360 view of the Medina, the Koutoubia and the snow capped Atlas mountains. One hundred yards from the Medersa Ben Youssef and the Marrakech museum, 15 minutes from Place Jemaa al Fna. Excellent cuisine! ... more less
- Reservation Options:
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