We visited last april, and were met by the hotel manager,
a very friendly man. I can't remember his name anymore. He probably had made a booking mistake, which he had foreseen by preparing a room in a different riad, a minute away from dar al hambra. We were pretty gutted, because the real hotel is extremely pretty, with it's impressive courtyard ( birds flying in and out). So we got to this other riad, which wasn't at all as impressive, but still ok-ish. We agreed on a different price and spent the night there.
The next day we decided we really wanted to get a room in the real hotel so asked the hotel manager. He was kind of pressured to find a solution and came up with something a bit unorthodox. One real guestroom was free. Our friends got that one. Than me and my boyfriend were led to this other room. Which after some curious inspection was obviously the managers own personal bedroom. We had a laugh and accepted it. I was happy to spend my time in the courtyard which was stunning. The other staff of the hotel were very bubbly and friendly and served us delicious breakfast. The last night we got a free upgrade to the best suites of the hotel, which were awesome. Sometimes it pays of being friendly and easygoing. We had to get a very early connection to casablanca, and the same hotel manager got out of his bed at 6 am to accompany us to the nearest taxis. What a gentleman. The hotel is simply stunning, the furniture is tasteful, the atmosphere is very relaxed unlike the medina outside, which in my opinion, is an amazing, authentic, dusty fright full of pushy aggressive salesmen and touts. Thumbs up.
- Official Description (provided by the hotel):
- Magnificent 16th-century Riad, a haven of peace in the very heart of the Medina, lovingly restored in the pure Moroccan tradition - painted cedar ceilings, sculpted stucco, zelliges, marble floors...Impeccably clean, all rooms with private bath, and air conditioning. Extremely friendly and helpful staff. Superb 360 view of the Medina, the Koutoubia and the snow capped Atlas mountains. One hundred yards from the Medersa Ben Youssef and the Marrakech museum, 15 minutes from Place Jemaa al Fna. Excellent cuisine! ... more less
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