Brandon was very easy to work with and very pleasant even when I had to keep updating the confirmation because we were a group that kept making changes, he was very sweet about it all.
The riad was beautiful, clean and welcoming. Michael and the local staff were all very helpful and kind. We were a hectic group of 5 women with very few hours to spend in Marrakesh and with no experience of the area. Brandon was able to arrange for a tour to Ourika Valley which was really nice and we highly recommend. Michael was able to put together a box lunch for us to take along since we were so limited on time and it was all delicious.
The riad rooms were very nice and well appointed. The facility was clean and the views from the rooftop were super. The riad is hidden in the tiny streets of the medina, very hard to find if you are a first timer however the taxi driver can call the riad and they will help out easily. The taxi cannot make it all the way to the door because the alleys are too tight however there is always a porter with a wagon near by that can carry your luggage to/from the riad and the taxi so don't let the location deter you from staying at this beautiful riad.
You can sit and relax on the rooftop, get a little sunning time in, check your emails with free wifi and just relax and enjoy the views. Breakfast includes eggs, bread, coffee, tea, etc, all served on the rooftop in a beautiful setting. There is also room to do your yoga!!