Of all the places we stayed at during our 8-day Morocco trip throughout Marrakesh, Erb Chebbi, Fes, Rabat, and Casablanca, the staff at Riad L'Orchidee was head and shoulders above the rest. After almost 24 hours on the plane and train with various delays, being ripped off by a taxi despite reading online reports on how to be careful, feeling like we were going to be robbed by the "guides" that the taxi dropped us off with (and refused to drive further) to take to our hotel, the hospitality by Mohamed was the first bright spot of our trip, and everything became significantly better since.
Although many other Riads say to their customers to read the Riad as their own home, Mohamed really made us feel that way. We felt very comfortable chilling on the couches and common areas, where Mohamed spent much time explaining to us the best places to visit in Marrakech and drawing various paths on our map so we won't get lost in the maze-like Medina. After ordering a few rounds of beer, he realized that we liked to drink and introduced us to various Moroccan wine and liquors. When we commented that we liked the scent of the Riad, which added to the oasis-like decors, he got some of the same scent from the markets and gave it to us as a gift.
The managers were also exceeded our expectations. We were staying 3 nights, and the second night we were upgraded to a suite that was unused for free. They were also very trusting - not asking for payment until we were about to leave, offering to give us a couple of drinks for free when we didn't have the exact change.
I am usually not one to return to the same hotel when traveling no matter how good my stay was - just my nature to try out as many places as possible since we all have limited time, but Riad L'Orchidee is one of the few places I would go back to if we were back in Marrakesh again.
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