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“An excellent experience!” 5 of 5 stars
Review of Angsana Riads Collection Morocco - Riad Bab Firdaus

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Angsana Riads Collection Morocco - Riad Bab Firdaus
4.0 of 5 Guest house   |   N. 57 -58 Rue de la Bahia | Riad Zitoun Jdid Medina | Medina of Marrakech, Marrakech 40000 , Morocco   |  
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Hotel amenities
Ranked #373 of 1,031 Marrakech B&B and Inns
Philadelphia, Pennsylvania
1 review
“An excellent experience!”
5 of 5 stars Reviewed March 16, 2013

The room was wonderful, the hotel beautiful, the staff friendly. Our host Mohammed was a gem! We received advice regarding the sights, and a cell phone in case we lose our way. Breakfasts were in an adjoining riad, and lavish.

We would certainly love to return.

Room Tip: Not all rooms seem to have a dresser.
See more room tips
  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BTGroup, Hotel Manager at Angsana Riads Collection Morocco - Riad Bab Firdaus, responded to this review, March 22, 2013
Greetings from Angsana Riads Collection.

Thank you for your great review post about your stay in Angsana Riads Collection for your visit to the red City of Marrakech.

It gives us great pleasure to know that you thoroughly enjoyed your stay with us highlighting the ambiance of the hotel and the service provided by our colleagues. Also, we are pleased that you enjoyed breakfast during your stay with us.

Kindly be assured that your feedback is shared to our entire team and I am certain that this will serve as a great motivation for us to reach higher standards of excellence in the future.

Thank you for recent stay with us and we look forward welcoming you back in Angsana Riads Collection.

With warmest regards,

Khaled Elwan
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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104 people have reviewed this hotel

Traveler rating
    62
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    7
    4
    0
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Romford, United Kingdom
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
Reviews in 20 cities Reviews in 20 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 15, 2013

Really good spot to research Marrakech alleys. Room was smallish, but bathroom great. The staff are fantastic and helpful, walking the route to breakfast in nearby Riad and back, etc. booking of,trips by them was easy. The mobile phone advertised did not appear, but we did not manage to get lost. Altogether an adventure in itself and worth visiting if you don't want a sterile universal hotel. Would return.

Room Tip: Rooms facing road can be noisy, but that's the fun of choosing accommodation in old city.
See more room tips
  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BTGroup, Hotel Manager at Angsana Riads Collection Morocco - Riad Bab Firdaus, responded to this review, March 22, 2013
Greetings from Angsana Riads Collection.

Thank you for your great review post about your stay in Angsana Riads Collection for your visit to the red City of Marrakech. I hope that you had a pleasant return journey.

It gives us great pleasure to know that you enjoyed your stay with us and highlighting the service provided by our colleagues. I have noted your overall feedback regarding the mobile phone, please accept our sincere apologies for any inconvenience caused in this respect. Kindly be assured that your feedback will be shared to our entire team, I am certain that this will serve as a great motivation for us to reach higher standards of excellence in the future.

Once again thank you for recent stay with us and recommending our Riad, we look forward to welcoming you back in Angsana Riads Collection.

Meanwhile please do not hesitate to contact me for any further assistance.

With warmest regards,
Khaled Elwan
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed March 11, 2013

An extraordinary and beautiful oasis within the Medina. Extremely friendly and helpful staff. If you're flying into Marrakesh be sure to arrange with the hotel for transfer from the airport. Though the location is extremely convenient, a cab driver will not find it on his own ( and the last stretch must be done on foot, so you'll want help with your bags).

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Angsana.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BTGroup, Hotel Manager at Angsana Riads Collection Morocco - Riad Bab Firdaus, responded to this review, March 22, 2013
Greetings from Angsana Riads Collection.

Thank you for your recent stay & your great review post about your stay in Angsana Riads Collection for your visit to the red City of Marrakech. It gives us great pleasure to know that you enjoyed your stay with us & highlighting the service provided by our colleagues and thank you for sharing helpful tips regards to pre-arrangement of transportation for the arrival experience.

Kindly be assured that your feedback is shared to our entire team and I am certain that this will serve as a great motivation for us to reach higher standards of excellence in the future.
Thank you for recent stay with us and we are looking forward to welcoming you back in Angsana Riads Collection.

With warmest regards,
Khaled Elwan
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 6, 2013 via mobile

This Raid is quiet, clean, with small rooms, there are no lifts and most rooms are on upper levels as is the sun bathing, and is 10 mins walk through the busy ally's to Jemaa El Fna , you must be fit,ish worth 4 days

Stayed March 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BTGroup, Hotel Manager at Angsana Riads Collection Morocco - Riad Bab Firdaus, responded to this review, March 22, 2013
Greetings from Angsana Riads Collection.

Thank you for taking the time to share your review post about your stay in Angsana Riads Collection for your visit to the red City of Marrakech and I hope you had a pleasant return journey.

It gives us great pleasure to know that you enjoyed your stay with us. Kindly be assured that your feedback has been shared with our housekeeping team and they are all very happy to know that their hard work are well appreciated. I am certain that this will serve as a great motivation for us to reach higher standards of excellence in the future.

We are look forward to welcoming you back in Angsana Riads Collection.

With warmest regards,

Khaled Elwan
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
british rover
Top Contributor
85 reviews 85 reviews
31 hotel reviews
Reviews in 51 cities Reviews in 51 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed February 19, 2013 via mobile

The Angsana chain is international and they have a clear aesthetic/theme strategy with their cluster of Riad (traditional house) hotels here.

Remarkably for a cynic like me they pull it off with aplomb, there may be swankier (less traditional) or cheaper (tired and/or grubby) alternatives but the hotel (and we visited others) are calm, clean and relaxing spaces.

The staff are informed and reliable, in fact nothing was too much bother. You may leak money here through western level charges and accoutrements but that is the method in Marrakesh.

Worthwhile.
TIP: Ask for a room away from the street, walls between rooms are not thick. Think medium-high level B&B + a bit of zen

  • Stayed February 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BTGroup, Hotel Manager at Angsana Riads Collection Morocco - Riad Bab Firdaus, responded to this review, March 22, 2013
Greetings from Angsana Riads Collection.

Thank you for your great review post about your stay in Angsana Riads Collection for your visit to the red City of Marrakech.

We are delighted to read your great review post your stay in Angsana Riads Collection. It gives us great pleasure to know that you thoroughly enjoyed your stay with us highlighting the ambiance inside the hotel and the service provided by our colleagues.

Kindly be assured that your feedback is shared to our entire team and I am certain that this will serve as a great motivation for us to reach higher standards of excellence in the future.

Once again thank you for recent stay with us and we look forward to welcoming you back in Angsana Riads Collection.

With warmest regards,
Khaled Elwan
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed February 10, 2013

We chose Marrakech to hold our Annual Advisory Board meetings in early February. 13 of use stayed at The Angsana Riads for 4 nights and our experience was fantastic. We were met at the airport and driven to The Angsana. Upon arrival at Riad Firdaus myself and my colleagues received a very warm welcome from Mohammed - the Riad Host. We were given mint tea and pastries - delicious! Many of our guys were keen to see a big rugby game that was being televised so they promptly arranged a tv and refreshments!

All the staff made us feel very welcome and the service we received was outstanding. I was given the use of a mobile phone in order that I could contact the Riad Host if I needed help with anything. Special mention to Sabah who I dealt with prior to our arrival and helped with all our accommodation and meeting requests - she was a fantastic help to me. Also Mohammed, the Riad Host who was always there to greet us with a smile. Big mention to Cous Cous our Riad host in the evening. He was great and went out of his way one evening to get some batteries for our Chairman's camera!!

Golf trips/hot air balloon trip and museum tours all organised via the Angasana and enjoyed by all.

We had a number of meals here and all were very good - we all had a great time at the Arabian Night buffet and enjoyed the entertainment provided.

Our meetings were held at Riad Zaouia - a short walk from where we stayed - the meeting room was set up with pads/pens and audio/visual equipment as requested.

The rooms are very traditional, clean and well equipped. There is a beautiful sun terrace which we made a lot of use of. The Spa at Firdaus is fantastic and myself and one other enjoyed the Hamman and Massage treatment - thank you Rini!

The Riad is only a 10 minute walk from the main square and there are quite a lot of shops and restaurants on the way.

It is a fantastic place and I would highly recommend this to anyone.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Angsana.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BTGroup, Hotel Manager at Angsana Riads Collection Morocco - Riad Bab Firdaus, responded to this review, March 22, 2013
Greetings from Angsana Riads Collection.

Angsana Riads Collection for your visit to the red City of Marrakech. I hope that you had a pleasant return journey.

We are delighted to read your great review post your stay in Angsana Riads Collection for your visit to the red City of Marrakech. Thank you for choosing us as business meeting destination. It gives us great pleasure to know that you thoroughly enjoyed your stay with us highlighting your arrival experience, excursions, meeting facilities, your room, the service provided by our colleagues and the ambiance in Angsana spa.

We are also pleased to know that our special themed dinning experience was a delicious one and was up to your expectations.

Kindly be assured that your feedback is shared to our entire team and I am certain that this will serve as a great inspiration for us to reach higher standards of service in the future. Thank you for recent stay with us & recommending our Riads! We are looking forward to welcoming you back in Angsana Riads Collection.

With warmest regards,
Khaled Elwan
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed January 7, 2013

wonderful cosy hotel in the centre of the old town, perfect for easy access on foot to the souke and market square. extremely helpful staff, determined that you enjoy their colourful city. 4 days is enough for a taster only, need longer to explore the city in depth and take trips further afield. hotel has a peaceful rooftop area to escape the hustle and bustle of the city. highly recommend a visit.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Angsana.com

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Angsana Riads Collection Morocco - Riad Bab Firdaus

Also Known As:
Angsana Riads Collection Morocco - Riad Bab Firdaus Hotel Marrakech
Angsana Riads Collection Morocco - Riad Bab Firdaus Hotel
Address: N. 57 -58 Rue de la Bahia | Riad Zitoun Jdid Medina | Medina of Marrakech, Marrakech 40000 , Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Restaurant Room Service Suites
Hotel Style:
Ranked #373 of 1,031 B&Bs / Inns in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Angsana Riads Collection Morocco - Riad Bab Firdaus 4*
Official Description (provided by the hotel):
The name which means "gateway to heaven" conjures up a sense of magic, and you will see why when you arrive. Beautifully restored, this seven-room riad is filled with traditional artifacts, hand-woven carpets and custom-made furniture. After a day of sightseeing, indulge yourself in a luxurious massage at the Oriental Spa. ... more   less 
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