Designed for a romantic getaway but equally welcoming and comfortable for families with kids. Located a few hundred metres away from Medina entrance but that was great because road access was fantastic. Hosts made sure they added a personal touch to service. Anas, Siham, Fatimah and the others were very gracious. Specifically the options they offer for excursions, hammams etc. were excellent because it takes care of "things to do" thinking for the guests. The breakfast is delicious, very fresh and abundant! Riad is very well maintained and beautifully decorated. I read in one of the reviews that glass canopy was not good but I must say it was very useful when it started raining crazy. We would highly recommend to stay here if you visiting Fez.