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“Good value in the new town” 4 of 5 stars
Review of Zahrat al Jabal

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Zahrat al Jabal
3.0 of 5 Hotel   |   Avenue des F.A.R, Fes 30000, Morocco   |  
Hotel amenities
Ranked #69 of 91 Hotels in Fes
London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Good value in the new town”
4 of 5 stars Reviewed June 9, 2011

A good-value modern mid-range hotel situated in the relaxed and pleasant new town of Fez. I booked in advance, online via Gala Hotels, for just £31 per night for bed and breakfast. Extremely clean ensuite rooms, with shower (no bath). One of its features is the restaurant on the 6th floor which doubles up as the breakfast room, with its surrounding 6th floor terrace where you can sit out over a cup of coffee, overlooking the fountain at the junction of Avenue F.A.R. and Avenue Hassan 2 and also the hills that surround and encompass Fez. While there is no bar and no alcohol available on the premises, the hotel has a very pleasant downstairs cafe, fronting the street, while immediately next door is the upmarket Royal Mirage Hotel with a cocktail bar, where you can get an alcoholic drink. Access to the old medina of Fes is very cheap by taxi - just 10 dhirams (less than £1), so you can get the best of both worlds, easy and cheap access by taxi to the world heritage sites in the old parts of Fez, while staying and relaxing in the modern new town. Wifi access was a bit "iffy" in the bedroom, but fine in the lounge and cafe area on the ground floor.

  • Stayed June 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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74 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
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Zurich
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 26, 2011

For the first time in Morocco, Fes is a good place to start exploring the country and this hotel is conveniently located in the new city at only a couple of minutes away from Medina with le petit taxi :) with only 1 euro for the ride. Overall is a good hotel for a 3 star rating and is more than enough when you are there to visit and discover the city and it's small streets of Medina (the old city).

  • Stayed April 2011, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with OctopusTravel

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Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 18, 2010

A great affordable and luxurious hotel. The palace is walkable from the hotel. You need a taxi to get to the Medina but taxis in Fez are so cheap it doesn't even matter. I think our taxi ride to and from the Medina was about $3 round trip.

Stayed March 2010, traveled with friends
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Anasef
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 26, 2010

This a terrible hotel. The stuff is the most unprofessionel and treacherous I have ever seen. We booked 6 weeks in advance and they just cancelled our reservation a day before our arrival because they got a better business. Very mean indeed!

  • Stayed April 2010, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Bucharest
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 28, 2009

When we arrived after a half city 2E worth taxi ride, there were 2 girls at the reception. The main one (i guess) did not speak any English at all. Not even one word. Yet, to our luck, the other one understood some very basic English and could even speak it a bit. We have asked for two rooms on the same floor, to be with our friends, yet it took about 3 minutes for them to explain that they are fully booked. Anyway, throughout our entire stay we communicated with staff more through body language, but all in all we got our messages through. We were a bit disappointed when we had asked for a map of the city with our location - the receptionist explained everything on it, presented our location etc, then said that it's 50dirhams for the map! (5eur) Wow - remember, the half city taxi ride cost 2eur, tip included.
When I wanted to enter the room for the first time, the door was open. I have closed it and tried my magnetic key card - surprise, it didn't work. I checked the room no. on the card, it was the right one. Suddenly, to my luck and salvage, a 'technician' in a white robe appears and offers to 'reload' the key card; I don't know why but I doubt that it wasn't a common practice there.
We also got a Internet cable to use in our room - the connection was strong and reliable.
The hotel itself and the rooms are very clean and well organized, housekeeping did their job good. However, the rooms were a bit small by European standards even and the bathroom was minuscule, with a very tight shower cabin in which the shower curtain would constantly stick to you during the sower, making it very frustrating.
Right next to our side of the hotel there is an office building, apparently some outsourcing computer company, with staff working there 24/7 making it quite noisy, but acceptable.
Breakfast was the very same as throughout Morocco - bread, butter, jam, honey, some strange salami, orange juice, coffee, pastry.
As for the location of Zahrat al Jabal, considering that taxis are so cheap - it's well positioned in a good part of the new city, yet far from the medina. It's well signaled and on a very popular boulevard. They don't serve any alcohol, nor can you find any nearby.
A good choice all in all, considering the low rate we had.

  • Stayed October 2009, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Spain
1 review
3 of 5 stars Reviewed August 15, 2009

We stayed for three nights in this hotel on our first trip to Morocco. In general the staff at this hotel were very unhelpful in providing basic information about the area, when we asked for a map of the area, they were rude in responding and couldnt tell us where there was a tourist information centre, where we could find a map or an internet cafe. As they only provided Wifi and we were without laptops this made it very difficult to plan our day trips. For a three star hotel, the 'buffet' breakfast was below par, the street food of the same type was better cooked and better quality. The rooms were quite small, they didn't provide the hairdryer they had advertised, and the Safe in the room was broken and they failed to fix or replace it when we asked them to. On the positive side, the hotel was very clean and close to the train station.

  • Stayed August 2009, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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london
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 7, 2009

When we arrived at the hotel we were pleasently surprised. The room was small but tastefully decorated and clean. For £30 a night including breakfast it was good value. However the pleasentness of our stay was bitterly overshadowed on our last day when at the end of our SELF SERVICE breakfast we were harrassed for a tip. I refused saying that the breakfast was self service and that a tip was only necessary for a service provided. After check out my girlfriend and i were walking to the train station and I jokingly said "I bet they'll follow us for a tip" however to my surprise when I turned around a waiter was behind us saying that we'd "forgot to tip". I was disgusted by this and of course told him where to go. But then again this type of behaviour is rife in morocco.

  • Stayed June 2009, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Additional Information about Zahrat al Jabal

Address: Avenue des F.A.R, Fes 30000, Morocco
Location: Morocco > Fes-Boulemane Region > Fes
Amenities:
Bar / Lounge Free Parking Room Service Airport Transportation
Hotel Style:
Ranked #69 of 91 Hotels in Fes
Price Range (Based on Average Rates): $
Hotel Class:3 star — Zahrat al Jabal 3*
Number of rooms: 48
Official Description (provided by the hotel):
The hotel is located in the centre of city. Zahrat al Jabal is one of the best hotels in FES, with nice yard and friendly atmosphere. Offering fine accommodations facilities. ... more   less 
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Also Known As:
Zahrat Al Jabal Hotel Fes
Zahrat Al Jabal Fes

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