The staff warmly welcomes you like family. Our room was beautiful, exotic, and comfortable. The food was fantastic. This riad was exactly what we wished for in Morocco - a small private serene place in the heart of Fez.

This place is very nice but it's not a 5-star hotel, and the price is absurd (especially for the cost of living in Morocco). I was only here for a short stay, so please take this review with a grain of salt. I thought the place was nice, but nothing out of this world. The building is beautiful, but the overall ambience was a bit sterile and more 'business-oriented' (as in they try to sell you overpriced guides, taxi-rides, lunches and dinners - just like all the touts do in the rest of the city) when compared to another Riad I visited in Marrakesh.

I was here for two short nights and one day. My room was interesting - very spacious and clean. It had an open bathroom and open shower. The terrace is fantastic, and you have an expansive view of mountains and rolling hills. The perfect place to start the day with a truly fantastic breakfast with all sorts of offerings, eggs, soups, breads, fruits. Really good!

Security was a bit of a concern... They leave the main door unlocked most of the day, and I had a problem with a fake guide who followed me and was later waiting for me at the foyer. He asked me to leave the entrance to the Riad open, saying that "he worked there." I told two of the managers about this, and they said they would make sure the door was secured and not to worry about anything. The door remained open throughout the time I was there.

You can also hear a lot of noise from the stairs early in the morning and late at night.

My husband and I have just returned from 2-week trip in Morocco, where a highlight was our 3-night stay in Fes at Riad Laaroussa. What a special place in a very special city! It is clear to us why this riad is ranked so highly in TA and I will simply echo the praise of other reviewers. Cathy and Fred have built not only a lovely physical space (beautiful, spacious rooms, courtyard, rooftop terrace) but a fantastic team of people who are warm, attentive, and hilarious. A high point in our trip was a visit to the market with chef Badie and participating in preparing the evening meal (despite my terrible cutting skills!). We laughed so much! The guide that Sabah arranged for us (Hamido- sp?) was top notch and we ended up using him for the entire day to enjoy the medina and see lots of nooks and crannies. I adored my hammam and massage and it was a great respite from the Fez madness outside our door (which we also loved!)

It's true -- people do make the experience, and the Laaroussa team takes service and enjoyment to a whole new level. Our deep thanks!

My wife and I visited Riad Laaroussa specifically for a hammam and spa experience having heard and read about the establishment and the great reputation while we were already thoroughly enjoying our stay in a nearby riad in Fes during a one-week trip to the imperial cities of Morocco booked via a UK-based travel agent.

After our Fes guide rang to book a hammam/spa visit, finding our way on foot was very straightforward.

We were ever so impressed by the outstanding architecture, decor, grounds and facilities.

The manager and all staff members we met were efficient and provided faultless hospitality and communication with the utmost professionalism and friendliness from the outset.

After enjoying well-prepared and well-presented refreshments, the hammam/spa was unhurried, relaxing and invigorating with a wide range of options and treatments to choose from. Overall, it was a fantastic experience that was very competitively priced for the first class service and attention provided.

Afterwards, we opted to spend more of the afternoon at the riad to enjoy the ambience and more refreshments.

Other guests and visitors appeared very pleased with Riad Laaroussa and a good rapport between staff and customers seemed evident.

We were grateful to be afforded the time to be shown around some of the unoccupied rooms and suites which, by far, surpassed our high expectations having already seen and been impressed by photos and reviews available via the internet.

In my opinion, Riad Laaroussa thoroughly deserves its many accolades. In fact, the latest TripAdvisor achievements and fond memories of visiting have prompted me to write this unreservedly positive review, albeit some time after visiting.

My wife and I look forward to making time to visit again in the future - to stay in one of the rooms as well as to make the most of the hammam/spa, cookery classes and dining facilities.