This space was truly beautiful. The authentic tile work and carving were spectacular. The ceiling in our room was so beautiful. The room was really lovely, in general.
We had warm water and the heat in the room was adequate in Late Dec., which were two really important things to us since the previous two places we had stayed did not have those two things. The room was clean and nice,
The staff member who helped arrange an English speaking guide for us was really nice and she spoke excellent English. she was not always around, however, and was the only person who spoke English. (there was a young man who was there some who spoke a little English as well). The female staff member who greeted us and was the main person we interacted with did not speak English and would not seek out another staff member to help us when we needed to communicate. She was not exceptionally friendly and acted mildly annoyed at our presence. I assume she is probably the reason for the 'not great service' reviews on here. overall the service was fine. They made us coffee when we asked, let us store our baggage after we checked out, were prompt with a nice breakfast, arranged for a restaurant to come and fetch us for dinner.
Our room was right on the ground floor, so there was just thin doors and windows between us and the guests & staff in the courtyard. That was a little weird and we felt like we had to kind of whisper in our room because there wasn't much privacy and we could hear the comings and goings of folks in the evening when we wanted to relax in our room. It wasn't terrible, but the upstairs rooms would allow for a bit more privacy.
The location was fine. We would have gotten lost finding any Riad in the Medina, so of course we had to pay a young man to help us find it, but that would be the case with any place in the Medina.
this was the most expensive place we stayed in Morocco, so i am not sure i think it is worth it (you can find as good or better service other places). I think mostly the cost paid for the beautiful space, as most everything else was about equal to any other of the cheaper places we stayed.
- Official Description (provided by the hotel):
- Riad Sara, located in the heart of the Medina of Fez,is one of the most beautiful residences in Fez accessible by car. Built in the 17 Th. century and restored with passion and talent, with typical morocco architecture and a variation of the tumults of the town of Fez it's a dream destination for your stay in Morocco. You'll find a concept of the traditional riad in this the architecture. Charm combined with comfort. Apart from your other activating during your stay in Fez, we offer cultural activities for your entertainment. Your holiday stay in the riad Sara will provide comfort for your body and variety makes it flattering and irresistible. ... more less
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- Also Known As:
- Riad Sara Fes
- Riad Sara Hotel Fes