We booked a bungalow in the grounds as being a mountain retreat we thought this would be a wonderful place to relax for a few days. When we arrived we were taken to the 'bungalow' - it was AWFUL'!! It smelt, the soft furnishings were filthy and there were a load of cigarette burns - the kitchen was rudamentary to say the least and the bathroom - well, best not say. The 'terrace' had high walls and had not been swept for months - covered with grime and grot thoughout....We expressed our disappointment and were moved to a bedroom in the hotel, this was better but still not of a very high standard with chipped and broken furniture, coffee cup rings throughout and a bathroom that looked as though it was last cleaned in the 1970's!! We stayed two days and then checked out. The bar was dark and miserable. The restaurant was OK and the service good, food of a reasonable standard and reasonable value - decor - out of the 70's - general level of cleanliness was poor - OK in the public areas, which are the areas that they photograph - last straw was the swimming pool - it was 2'6" deep throughout - hopeless for swimming and too deep for a paddling pool for the kids!! This is a wasted opportunity - in the most wonderful of locations and the worst hotel I have ever seen......do NOT visit here








