The staff at this hotel didn't welcome us in the friendly way that is common in Morocco. The room was large in size, but failed to meet any other expectations I had for a 4 star hotel. There was neither a safe nor a fridge / minibar in the room, the amenities in the bathroom were pitiable, the shower gel came in subminiature portions. In the bathroom there was even mould on the tiles (due to lack of ventilation)! The rooms were serviced in a strange way: E.g. used towels were removed but no new ones provided, shower gel was not replenished etc.
Our room and the entire hotel appear due for a refurbishment.
Breakfast: In a 4 star hotel I expect friendly waiters (we had snotty ones), espresso coffee (not available although ubiquitary in Morocco), and a more attractive choice from the buffet.
Next time in town I would choose a different hotel.
- Also Known As:
- Volubilis Hotel Fes
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