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“Rustic beauty, old world plus modern design” 5 of 5 stars
Review of Riad Les Oudayas

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Riad Les Oudayas
3.0 of 5 Hotel   |   5/6 Derb Hl Hamia | Quartier Ziat, Fes 50000, Morocco   |  
Hotel amenities
Ranked #85 of 92 Hotels in Fes
new york city
Level Contributor
69 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
“Rustic beauty, old world plus modern design”
5 of 5 stars Reviewed January 6, 2011

It's a beautiful Riad, well designed and taken care off. The rooms are large, with high ceilings, great bathrooms, lots of hot water and good pressure. The breakfast is delicious, served either in the salon, the terrace or the library. The library has a large collection of books of Fez and Morocco. The staff was excellent, except for one that tends to be a bit pushy and in your face. But he means well, excellent service.

  • Stayed December 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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32 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
UK
Level Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed July 16, 2010

In general the stay at the riad was ok, but unfortunately a number of incidents left a negative impression on me. Firstly immediately after arriving we were told that the rate we had been quoted on booking was incorrect, and we would need to pay more for the room. Secondly we realised we were put into a different room than the one we had booked, and the owner was quite deceptive with us when we questioned him on this. Thirdly, the bathroom absolutely stank and flooded everytime someone used the shower (and with four people sharing the same bathroom this was fairly frequently). After advising them of this problem nothing was done about it. Finally, we were charged 100 Euros to do a bag full of laundry (a bit of warning that they would charge 2.50 Euros per piece would have been nice!) that wasn't dry by the time we wanted to leave, which left us feeling quite distressed. As noted by previous reviewers we generally felt this hotel was pricey.
The riad did have a lovely rooftop terrace, with amazing views of the medina. It was also right in the middle of the action, which made it easy to get around on foot.
We really enjoyed the in house hammam and food was very tastey.

  • Stayed June 2010, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wales
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed June 15, 2010

My daughter and I spent a wonderful 3 nights in Les Oudayas and are so pleased that we chose this riad for our stay. Having read some of the comments on Tripadviser we were a bit wary of the riad and the city, but the mixed reviews of both could not be further from our experience.
The riad is exquisite and the welcome we received from all the staff was warm and helpful. Our room was extraordinary, filled with coloured with light from our stained glass windows and extremely peaceful in such a busy 'living' city. The view from the terrace over the medina was spectacular and the terrace proved to be a great spot for a bit of R and R when the sightseeing became too much. The meal we had in the restaurant at the riad was the best we had in Fez and I would recommend eating there at least once.
In addition, after reading some of the reviews we were slightly worried about what we might find in the city. Tales of hassle and harrassment had made us very wary. This was not our experience at all and we found everybody to be friendly, helpful and welcoming, particularly if we were lost in the medina. Of course, some of the stall holders are trying to sell you their products, but it is the same in any country you go all over the world and a polite no thankyou (in French of course) is sufficient to garner the response "OK, enjoy your visit.
I would definitely go again and would encourage others to do so - you will not be disappointed.

  • Stayed June 2010
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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San Antonio, Texas
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed March 31, 2008

We decided to have a nice break from hostels, etc. during our trek across africa. this hotel had a great staff that was even available to help w/some billing matters at around 1am. the food was excellent, as was the service.

it's not 5 star, but it's not meant to be. this is a very solid hotel for the price, not to mention the comfort. i would highly recommend this hotel. if they can make a guy from south texas like myself feel comfortable, you'll do just fine.

  • Liked — roof top terrace
  • Disliked — no a/c
  • Stayed June 2007, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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uk
Level Contributor
102 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
1 of 5 stars Reviewed March 21, 2008

We were in Fez for a quick 5 night break, and staying in one of the cheaper hotels in the Ville Nouvelle, but had decided to find a nice Riad for two nights. Oudayas didn't come cheap for Fez (£85 per night), but it sounded lovely, so we went for it.

Big mistake.

The room we were given was an absolute mess. Bare wires hanging out of the walls, a hot, naked bulb in a strange alcove at the bed head where pillows and indeed hands could come into contact with it, a naked electricity cable hanging into the shower cubicle, water running down the recently completed tadelakt walls in the bathroom, and everywhere, thick white dust from the plaster walls which, unbelievably, hadn't been painted. Touch a wall, get dust all over your clothes. They'd unpacked our bags, and hung clothes in the closet, getting them absolutely covered in plaster dust. The whole room smelt of damp, the bedclothes felt damp, and when we complained, the rather vague young man in charge of the place went um and ah and gave the impression that he wasn't that bothered. So we checked out next morning, refusing to pay the balance of our bill (we'd payed a £45 deposit, but the dry cleaning bill for a jacket and trousers ruined by the plaster would more than make up for the rest), and went back to the comfort of our cheap little hotel room. Also, the pool and the hammam, both selling points when we were booking, were out.

I get the impression the owners are being a bit greedy, and opened it before it was ready...

  • Liked — The view...
  • Disliked — The room...
  • Stayed March 2008, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manasquan, New Jersey
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed May 30, 2007

My girlfriend and I just loved this Riad. The staff was the best. I booked through a French agency and they forgot to tell the Les Oudayas that we were coming. We were escorted to the open area and was having a glass of wine when the owner informed us he had no reservation for us. Ouch ! He then told us he already found another place for us to stay the night, Riad Sara. Abdoul, his right hand man took us to the Riad. We, then returned to the Les Oudayas the following day. We were always greeted with smiles. We spent 6 night there.. The owner happened to be in town the week we were there. What a delight he was. The hotel arranged for us to do day trips, we used Abdoul, the taxi driver. He is wonderful. Please ask for him. He smiles and laughs all the time. I would highly recommend this hotel, the owner Froud, I think met with the agency that I booked with, he needed to be reassured that he was to get all the bookings through other agencies, so I hope he got this fixed. If you do stay at the Les Oudayas, say hello to everyone and "a special hello to Greneral Patton" the resident turtle. Linda and Barbara

  • Liked — The owner being there and the Hotel staff
  • Disliked — having to leave
  • Stayed May 2007, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Sydney
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed April 6, 2007

The building is beautiful and very conveniently situated a short walk from Place Batha where there are plenty of petite taxis. However it was difficult to enjoy the surroundings . The rooms were freezing and we needed to wear our overcoats inside. The one small portable gas heater was totally inadequate. To add to t he gloom the room was so dark that we could not see to read . There was a persistent odour of urine in the bathroom and the toilet pedestal was alarmingly loose on its foundations. On several occasions we could not take a shower because use of the hamman had used all the hot water.
It is not enough to provide an attractive traditional building -- the facilities and mantenance need urgent attention.

  • Liked — traditional riad and location
  • Disliked — cold and dark
  • Stayed February 2007, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad Les Oudayas

Address: 5/6 Derb Hl Hamia | Quartier Ziat, Fes 50000, Morocco
Location: Morocco > Fes-Boulemane Region > Fes
Amenities:
Bar / Lounge Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #85 of 92 Hotels in Fes
Price Range (Based on Average Rates): $
Hotel Class:3 star — Riad Les Oudayas 3*
Number of rooms: 31
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Also Known As:
Riad Les Oudayas Fes

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