I thought the staff was super friendly and helpful. Customer service in Morocco isn't really a known concept the majority of the time, but we were given a great breakfast and the staff always greeted us at the door and were very helpful.
A member of our group complained that his TV didn't work, but who goes to Fez to watch TV? We never even got around to using ours. The location was great, only a few blocks away from Hassan II and near plenty of bars and restaurants, although there isn't really much of nightlife.
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- Also Known As:
- Splendid Hotel Fes