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“Top-class Riad in the Fez medina” 4 of 5 stars
Review of Riad Maison Bleue

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Riad Maison Bleue
4.0 of 5 Boutique Hotel   |   33 Derb El Mitten | Ain Azliten, Fes 30110, Morocco   |  
Hotel amenities
Ranked #24 of 87 Hotels in Fes
Sevenoaks Uk
Top Contributor
130 reviews 130 reviews
33 hotel reviews
Reviews in 47 cities Reviews in 47 cities
37 helpful votes 37 helpful votes
“Top-class Riad in the Fez medina”
4 of 5 stars Reviewed May 8, 2012

Riad Maison Bleue is a first class boutique hotel comprising a combination of three former courtyard houses on the edge of the Fez medina. It is only a few steps from the nearest vehicle access point but is quiet and very atmospheric. The combination of separate houses makes for an interesting internal layout with lots of quiet corners, courtyards, terraces and sitting areas. The rooms are well-appointed and the service is very good. A small restaurant serves traditional Moroccan dishes.

Room Tip: Each room is unique so you may want to view before accepting what is offered. Some are accessible bu...
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  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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184 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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San Diego, California
Top Contributor
60 reviews 60 reviews
59 hotel reviews
Reviews in 54 cities Reviews in 54 cities
58 helpful votes 58 helpful votes
2 of 5 stars Reviewed April 23, 2012

It's a nice hotel, but the rooms are just decent and there is no wifi in the rooms despite their assurances. We were forced to sit in the FREEZING lobby and even then the wifi did not always work. The bar was beautiful and eating breakfast on the roof was nice, although there wasn't really a view of anything besides a dirty-looking hill and some buildings. The pool was FREEZING as well and the location is awful, as well as the fact that the staff was rude and the building was newly built, not an old restored riad like we had hoped. You can do better for sure...

  • Stayed November 2011, traveled with family
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RiadMaisonBleue, Guest Relations Manager at Riad Maison Bleue, responded to this review, April 25, 2012
Dear Guest,
Thank you for your positive comments regarding the quality of our rooms, beautiful bar and nice breakfast served on the terrace.
I would like to respond to your negative feedback in more detail. Regarding the wifi, the signal is less strong in some of the rooms, as the hotel is built in a traditional 19th century riad (I am at a loss to understand your claim about the hotel being newly built!) which has extremely thick walls. We have wifi ports in several locations throughout the hotel and have recently boosted the signal. There are several communal areas where the wifi is stronger - the salon by the pool (which has heating), the upstairs bar (which has heating) and the restaurant (also heated). As for the intermittent signal, unfortunately this is Morocco and the internet service is not always reliable. That is why we also provide a computer for guest use, in our heated salon, which has internet connection by cable.
As for the view of a 'dirty-looking hill' from the terrace, you are describing the ancient walls of the old medina, the remains of the Merenid tombs and the north gate. If traveller's would like to see the view for themselves, they can consult the photographs provided by the riad and other travellers on this page.
We state explicitly in all of our information that the swimming pool is not heated and as you visited us in the middle of winter the freezing temperature of the water should not have been a surprise.
The location of the riad is, in fact, incredibly convenient with access to parking and just minutes from the main thoroughfare of the medina. Most traveller reviews comment on how good the location is.
I am surprised you found the staff rude, they are normally incredibly helpful and courteous. What I find interesting about your review is that your travelling companion, who also reviewed the riad (albeit on the wrong listing - La Maison Bleue, our sister hotel), rated us as 'very good' and said they really liked the service. How can two people travelling together, having the same experience, really be so varying in their commentary and ratings?
I hope other traveller's will bear this in mind when evaluating the accuracy of your review.
Sincerely,
Vanessa Bonnin
Guest Relations
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London, United Kingdom
1 review
5 of 5 stars Reviewed March 25, 2012

The riad is perfectly located close to the blue gate at the edge of the fes medina, and while outside the hustle and bustle is not far away, inside the riad is a sea of tranquility, with many relaxing areas, great food, wonderful spa treatments, friendly staff and comfortable lodgings. Highly recommended

Room Tip: Master bedroom well worth the extra
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  • Stayed March 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Senior Contributor
25 reviews 25 reviews
19 hotel reviews
Reviews in 23 cities Reviews in 23 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed January 16, 2012 via mobile

We came to the Riad from an outstanding experience at a Riad in Marakesh, so we are comparing it to a very high standard. In general, we enjoyed our stay and would recommend it.

One thing to be aware of is that RMB is a building built in early 20th century in a Moroccan style, rather than a centuries old Riad.

The good points were that the administration and billing were excellent, the facilities were clean and the location on the edge of the Medina, with road access, was excellent. Rooms were very well presented and spacious.

A few minor negatives: The drains in the bathrooms smelled a bit, the doors to the rooms were somewhat insecure, the bed in our room was uncomfortable due to a sunken mattress, and some staff were obviously demotivated and bored, with low occupancy when we were there. The food in the resturant was very good, especially breakfast, but be prepared for European prices. The price list for day excursions was at a premium level and the laundry charges were such that we could buy new clothes in the Souq for less than the cost of washing!

A good Riad with some minor areas for improvement.



  • Stayed January 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RiadMaisonBleue, Guest Relations Manager at Riad Maison Bleue, responded to this review, January 30, 2012
Dear Sir/Madam,
Thank you so much for your feedback, I wonder if you could help us a little more by telling me which room you stayed in? The reason being, I would like to check the condition of the mattress you report having problems with. I am a little confused as all the mattresses are on the firm side (as is customary in Morocco) and we have installed a softening layer on every mattress to make them more comfortable for our foreign clientele. I wish you had brought this to our attention during your stay as we would have changed your room immediately.
I would like to clarify a few points for other Tripadvisor users - the Riad was built in the 19th century and is an exceptional architectural example of a traditional riad with many original features. Also, breakfast is included in the price of your room. As for the price of the excursions, they are standard throughout all hotels and guesthouses in the medina. Our restaurant and laundry prices are also on a par with all other 5-star establishments, and when taken in context with the price of the rooms, should not have been a surprise. This is a high-end hotel and our prices reflect that.
Unfortunately it seems that the attitude of some of the staff did not reflect that, and I am sorry. It can be hard to keep staff on the top of their game during the low season, but we will try hard to work on this issue.
I am glad however, that you enjoyed your stay overall and I thank you for your compliments. All feedback is welcome as we are always striving to improve.
Safe travels,
Vanessa Bonnin
Guest Relations
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Delhi
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 29, 2011

In the heart of the Medina, well located from the center and parking. It is a beautiful Riad i.e. 'old' Marrakech home for a very authentic local flavor. The Zellij work, the windows, the architecture is out of this world. Could not have asked for a better place to stay to get a real feel of the life of an educated and wealthier Moroccan.

The in-house restaurant is excellent, as is the bar-lounge, the service is amazing, the staff is really friendly and very competent. Breakfast on the terrace and a drink after sunset is just fantastic, with views of the Medina wall and thousand year old ruins.

Walking up and down narrow stairways that connect the 3 buildings that make the Riad was fun, and the architecture and the interiors was the best we saw in Morocco. The owners know what they are doing, and are really talented !

The price was great, we got a 30% discount as it was Nov and off season. It was supposed to rain at thsi time, but luckily it did not. Cool and sunny.

  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cairo, Egypt
Top Contributor
379 reviews 379 reviews
51 hotel reviews
Reviews in 62 cities Reviews in 62 cities
129 helpful votes 129 helpful votes
4 of 5 stars Reviewed November 4, 2011

Never having stayed in a "Riad," which, I'm told, are old Moroccan villas restored to accommodate guests. I stayed in two - one in Fez and one in Marakesh - during my trip to Morocco. The Riad Maison Bleue was certainly memorable! Thankfully, they had valets to do the heavy humping - the stairs are windy and narrow. But it was a huge surprise when I entered my room! I felt like I had been transported back 60 years in a Moroccan film. Grace and elegance probably sums up this room best - a large poster bed, rose petals on the floor and linen. And the bathroom was huge (more rose petals)! My colleague, who was traveling with her family, had a larger room but not as elegant. The courtyard is elegant as well. There is a waiting room off a a small, tiled swimming pool with citrus trees growing in the courtyard - very picturesque!

There is a maze of stairs and I got lost finding my way to the breakfast room. And when I got there the breakfast and service were forgettable. But all in all, a Riad that deserves a look.

Room Tip: They're all different! Ask to see more than one.
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  • Stayed June 2011, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RiadMaisonBleue, Guest Relations Manager at Riad Maison Bleue, responded to this review, February 2, 2012
Dear Guest,
Thank you so much for your lovely comments and we are delighted that you enjoyed your stay. I would just like to say that we have listened to your comments regarding the breakfast and have since completely changed what is on offer.
As well as the fresh orange juice, selection of local breads and pastries (made in house), and homemade yoghurt, we now have homemade muesli/granola, platters of fresh meats and cheeses, fruit salad, pancakes, b'sarra (a local soup traditionally served a breakfast), and eggs or omelettes made to order.
I hope that should you return, you will now find the breakfast memorable.
Thank you for your feedback, it has helped us to improve and other guests have since benefited.
Kind regards,
Vanessa Bonnin
Guest Relations
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Shanghai
Senior Contributor
28 reviews 28 reviews
23 hotel reviews
Reviews in 16 cities Reviews in 16 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed November 2, 2011

Spent 4 nights here in Nov' 10, loved the food here. Nice bar tho understaffed, great terrace to have breakfast in. Nice suite, loved the bathroom. Location is good too.

  • Stayed December 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Riad Maison Bleue

Address: 33 Derb El Mitten | Ain Azliten, Fes 30110, Morocco
Location: Morocco > Fes-Boulemane Region > Fes
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Luxury Hotel in Fes
#19 Romantic Hotel in Fes
#21 Family Hotel in Fes
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Riad Maison Bleue 4*
Number of rooms: 18
Official Description (provided by the hotel):
The hotel consists of three interconnecting houses, which creates an intimate and romantic atmosphere. When exploring the routes connecting the houses guests feel as though they are negotiating the laneways of the ancient Medina of Fez. The 18 suites, comfortable restaurant, private spa and hammam, well-equipped gym and intimate bar exude an air of discreet luxury. Throughout, timeless Moroccan style is merged with more modern touches, resulting in elegant interiors and luxurious comfort.Discover the new launched Maison Cordon Bleue our cooking school. ... more   less 
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Also Known As:
Riad Maison Bleue Hotel Fes
Riad Maison Bleue Fes

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