I really enjoyed my stay at Zalagh. I went for a conference, and stayed a bit after to visit Fes on my own. The staff was friendly, though they had limited English speakers and even those didn't speak all that well. The hamam was AMAZING and very well priced. The woman who provided my hamam was absolutely wonderful--she did a massage, a full hamam (exfoliating, mask, hair) and then even did my hair. My skin and hair have never been softer. I loved the lobby, gorgeous--though they didn't heat it well.
Still, I had to wear a parka to stay warm in the lobby. And I was in the lobby a lot, as that was the only place that had reliable internet. There was no internet in the room, which was the biggest drawback. Also, the television was straight out of 1982, and they only had three channels in English (RT, CNN International and a movie channel that played a couple decent flicks--but mostly garbage). My fault really, I must learn French! The maid service was also wonderful. The view as well was impressive--I overlooked a lovely pool. Overall, it was a great stay, and I would recommend Zalagh to most people. Not super fancy, but had most of the amenities (apart from internet in the room--hard to find in Moroccan hotels to be honest, even if they say they have it--see my Kenzi Tower review for more on that) I prefer and expect from a hotel of this caliber. I didn't pay for my stay, but I believe the cost was reasonable. Something like $120 US Dollars a night, though I was there in December. It may be more during other times of the year.
Ask for a pool view, balcony and the highest floor.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.