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“lots of potencial but.....” 3 of 5 stars
Review of Menzeh Zalagh Hotel

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Menzeh Zalagh Hotel
4.0 of 5 Hotel   |   10 Rue Mohammed Diouri, Fes 30000, Morocco   |  
Hotel amenities
Ranked #72 of 92 Hotels in Fes
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“lots of potencial but.....”
3 of 5 stars Reviewed January 23, 2013 via mobile

stayed for 3 nights, I'll get straight to the bad because well, the good is not what we first base our choice on...
on arrival there was no information provided regarding hotel facilites, or tourist information.
the food is of an average standard, the service is terrible/non existant!! breakfast is simply pastries although the juice was lovely & fresh, the coffee was at best luke warm!!
dinner is of moroccan fare, I'm not a fan which does not help i guess.
its more the service, no offfer of drinks, instruction or how was your meal?! the staff were dispondant & spoke no english!!
the bar is averagly priced for a hotel, the selection of wines did not exist, simply a moroccan red or white.
the pizzeria is not really a fare decription, edible but nothing more.
no room service, nothing in mini bar in room, no information on hotel or laundry in room. on request i did get some cloths laundered, good service at reasonable price although again no english spoken "bra, bra?" holding up my trousers!! amusing a little!!
the bar & club on the hotel grounds is really just a knocking shop after 10/11pm, not a family enviroment!! well in fact I'm 32 & single & i didn't care much for it!! aribic music blaring loudly every nite untill 5am which can b heard in the room!! not great really with the usual unsavorie people it attracts!!
finally i had no hot water for a day, well the best part of, raised the issue at reception, apologetic & told it would be fixed in half an hour, well half an hour here can mean anything!! as it was by 7pm i was sent to the sister hotel to shower, making my own way of corse & not greeted there with a welcome, in fact the complete opposite!! no offer of compensation, a drink on us perhaps, really not good enough in my opinion!!
the reception staff are if nothing else polite & helpful when approached & do speak good english, as with much of this country nothing is forth coming unless you ask or grease the wheels so to speak!!
on the positive side the room was lovely, spacious, clean & comfortable!! i realky did rate the room, great views, nice pool & grounds, good location. this hotel does have potential!! the water incident was most likely just unfortunate but still not handled well. its a mixed bag if reviews really, pay your money take a chance type place!!
I'm on the fence with this one, i doubt I'd recommend but you could get kucky n enjoy what is potentially a lovely hotel.

  • Stayed January 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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242 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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English first
nice
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed January 8, 2013

The Hotel Menzeh Zalagh proved to be of superb value with truly excellent staff and a caring and courteous General Manager. Excellent food from Pizzas and snacks to a true Moroccan buffet with Tajines and more! Nice bar and helpfull front desk staff to complete a great stay in the Cultural capital of Morocco! Highly recommended for 4 star accommodation. Nice gardens too with excellent swimming pool.

Room Tip: Get a room overlooking the city from the rear garden side of the hotel
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  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Huntington Beach, California
Level Contributor
71 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
3 of 5 stars Reviewed December 9, 2012 via mobile

I loved this hotel for it's mosaics, staff and authentic Morrocan feel. The room was huge but purely standard. The view was of an alley. While walking in the area, we found dumped medical waste in the street. Our local guide was a very gracious and kind man. He took us to a great local restaurant that was off the beaten path.

Stayed September 2012, traveled as a couple
Was this review helpful? Yes 1
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Melbourne, Australia
Level Contributor
58 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed November 8, 2012

We stayed two nights in this excellent hotel. We loved the clean and comfortable rooms with balconies, the large pool set in lovely gardens, and the variety of foods in the restaurant. Laundry service is express and there is reliable free wifi in the lobby area.

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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agadir
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed October 4, 2012

The hotel is well situatd between the old and the new cities. the rooms are very spacious, comfortable and clean. the food is designed for groups, the same style of cooking is repeated after 3 days, the breakfast is very limited. In general the hotel is good for the price they are charging.The swimming pool need a refreshmant.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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London, United Kingdom
Level Contributor
101 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 stars Reviewed September 17, 2012

Well worth booking in for a night or two on your journey through Morocco. No complaints, this hotel has charm and atmosphere. The rooms are essentially furnished only but comfortable, the service is good, the cleanliness is excellent and the grounds are very very nice. If you are looking for a good and reasonably priced room then I recommend this establishment.

  • Stayed April 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Miami, Florida
Level Contributor
69 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed August 13, 2012

The hotel is a bit old. It is located near the old city. The rooms are clean, and there is a nice pool which can be seen from all the inside balconies, adding a charming interior touch to the stay. There is a shopping mall within waling distance of the hotel which is comprised of several stores as well as a large chain store which can be comparable to the K-Mart, but which also sells foodstuff as well as all kinds of goods. The hotel breakfast is very good.

  • Stayed August 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Menzeh Zalagh Hotel

Address: 10 Rue Mohammed Diouri, Fes 30000, Morocco
Location: Morocco > Fes-Boulemane Region > Fes
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#42 Luxury Hotel in Fes
Price Range (Based on Average Rates): $
Hotel Class:4 star — Menzeh Zalagh Hotel 4*
Number of rooms: 150
Reservation Options:
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Also Known As:
Menzeh Zalagh Fes

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