stayed for 3 nights, I'll get straight to the bad because well, the good is not what we first base our choice on...
on arrival there was no information provided regarding hotel facilites, or tourist information.
the food is of an average standard, the service is terrible/non existant!! breakfast is simply pastries although the juice was lovely & fresh, the coffee was at best luke warm!!
dinner is of moroccan fare, I'm not a fan which does not help i guess.
its more the service, no offfer of drinks, instruction or how was your meal?! the staff were dispondant & spoke no english!!
the bar is averagly priced for a hotel, the selection of wines did not exist, simply a moroccan red or white.
the pizzeria is not really a fare decription, edible but nothing more.
no room service, nothing in mini bar in room, no information on hotel or laundry in room. on request i did get some cloths laundered, good service at reasonable price although again no english spoken "bra, bra?" holding up my trousers!! amusing a little!!
the bar & club on the hotel grounds is really just a knocking shop after 10/11pm, not a family enviroment!! well in fact I'm 32 & single & i didn't care much for it!! aribic music blaring loudly every nite untill 5am which can b heard in the room!! not great really with the usual unsavorie people it attracts!!
finally i had no hot water for a day, well the best part of, raised the issue at reception, apologetic & told it would be fixed in half an hour, well half an hour here can mean anything!! as it was by 7pm i was sent to the sister hotel to shower, making my own way of corse & not greeted there with a welcome, in fact the complete opposite!! no offer of compensation, a drink on us perhaps, really not good enough in my opinion!!
the reception staff are if nothing else polite & helpful when approached & do speak good english, as with much of this country nothing is forth coming unless you ask or grease the wheels so to speak!!
on the positive side the room was lovely, spacious, clean & comfortable!! i realky did rate the room, great views, nice pool & grounds, good location. this hotel does have potential!! the water incident was most likely just unfortunate but still not handled well. its a mixed bag if reviews really, pay your money take a chance type place!!
I'm on the fence with this one, i doubt I'd recommend but you could get kucky n enjoy what is potentially a lovely hotel.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Travelocity, HotelTravel.com, Hotels.com, TripOnline SA and Orbitz so you can book your Menzeh Zalagh Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Menzeh Zalagh Fes