We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“excellent place” 4 of 5 stars
Review of Riad Dar Guennoun

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save Saved
You added Riad Dar Guennoun to your Saves list
Riad Dar Guennoun
3.0 of 5 Hotel   |   70, Dior Jdoud Laklakliyin Bab Jdid ( Rcif) | Fez Medina, Fes 30200, Morocco   |  
  |  
Hotel website
  |  
  |  
Hotel amenities
Ranked #15 of 87 Hotels in Fes
Morris Plains, New Jersey
Top Contributor
61 reviews 61 reviews
23 hotel reviews
Reviews in 32 cities Reviews in 32 cities
23 helpful votes 23 helpful votes
“excellent place”
4 of 5 stars Reviewed July 20, 2014

We got dropped off of the street off of Bab el Jadid by our tour guide. But the Riad had sent someone to take us to the Riad through the car free alley ways of the old medina of Fez. All the while we were wondering where and how this is going to end up. They open the door and boom the riad shows up in all its glory. We were told that it belonged to an aristocratic family. Said was there to take care of us. They offered us dinner and we were quite tired. However, we found it to be pricey - the lamb tagine was good but the chicken was like rubber. The service here is top notch. Said even walked with us to get a taxi but with no avail. I think we are better off taking the number 19 bus to the city center instead of wasting our time to get a taxi. Juliette is very nice and extremely hospitable. She even gave some medicine to my daughter for her upset stomach. She even arranged an elderly gentleman called Muhammad to take us around the old medina. I would highly recommend him. He spent two and a half hours with us through the mazes of old median. We wanted to buy tagine, saffron and he took us to the right places. The tannery was wonderful and we got to watch it from one of the terraces of a laether goods shop.

The breakfast was wonderful and plentiful. The terrace provides a good view of the entire medina.

The only reason I am giving this riad a four star rating is because of the taxi that they arranged to take us around the city. The driver MOunein hardly spoke any English; he would drop us off and would not even tell us what that place was. We had already told Juliette that we would be going straight to the train station and he was very upset with it and wanted to drop us off back at the riad; reluctantly and after complaining in broken English took us to the green gate which is what we wanted instead of the palace since we have already seen it. Finally, we got fed up and went to the train station after an hour and a half even though the trip was for two and a half hour. The riad should take care in hiring good qualified and verified guides especially when we pay a good amount of money.

The rooms are a bit dark but this is to be expected in a medina.

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

174 reviews from our community

Traveler rating
    157
    12
    5
    0
    0
See reviews for
31
71
17
2
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Cairo, Egypt
Top Contributor
54 reviews 54 reviews
14 hotel reviews
Reviews in 19 cities Reviews in 19 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed July 12, 2014

Where to start?? The riad, a beautiful example of Moroccan culture and style is situated just inside the medina so you won't get lost finding it if you are driving in. Juliette, our Aussie hostess, made us feel at home straight away by upgrading us not once but twice - very special. Her staff, Said and Zenab, made sure all our needs were met, they even helped us with the parking and because my husband had an upset stomach, NOT from Fes, Juliette sent Zenab to the local pharmacie for medication. Zenab makes a mean targine which you must try. The extra touches are what make this riad such a gem eg marmite, Early Grey tea, "bacon" and eggs. Air con, wifi, satellite TV, a terrace, great water pressure for showers, a bath in our suite... so much better than a hotel. We stayed for 4 nights and loved it.

Room Tip: We were on the ground floor and were the only guests. All five rooms are beautifully presented.
See more room tips
  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Falls Church, Virginia
Top Contributor
50 reviews 50 reviews
35 hotel reviews
Reviews in 40 cities Reviews in 40 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed June 19, 2014

We spent four nights in Fes and were so happy to have spent them here.

We were in Room Sarah, which is the smallest room in the Riad. The room was small, as to be expected, but not TOO small. The bed was comfortable and the air conditioning unit worked well, which was very necessary! My only complaint was that the bathroom door didn't extend to the floor so when we showered water tended to run out into the main room. The water pressure/temperature was great, though!

The breakfast every morning on the roof terrace was delicious and plentiful with lots of fresh fruit, pastries, and some hot items.

The location is also very good--just a five minute walk to the Arrecife medina entrance. It was nice to be close to such a major landmark--it made navigating back to the hotel much easier and was easy to instruct cab drivers where to take us.

The only downside to staying in such a central location was the noise from the street at night--kids yelling and a persistent rooster who didn't know what time it was! That was to be expected, however, and we were fine with ear plugs.

The main distinction was how friendly and helpful the owner, Juliet, and her staff were. Everyone was so friendly and helpful in providing directions and tips for navigating the city. You could tell that Juliet really wanted us to have a great stay and she went above and beyond in the customer service department. When my husband wasn't feeling well the day we checked out she offered to run to the pharmacy to pick up some meds for him and actually gave him some she had on hand. We really appreciated her kindness and help!

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 18, 2014

Our room was large and very nicely decorated. We had excellent breakfast on the roof every day with a great view. Service was impeccable and the hosts were very helpful and attentive. The owner Juliette speaks English which was very helpful. The only reserve we had was that the room was a bit dark with did not have enough light, but aver all we were very happy with this dar. Location was great, very close to the medina. Highly recommended.

  • Stayed June 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbia, Missouri
Top Contributor
145 reviews 145 reviews
43 hotel reviews
Reviews in 44 cities Reviews in 44 cities
104 helpful votes 104 helpful votes
5 of 5 stars Reviewed May 28, 2014

I stayed at the Dar Guennoun for three nights and had a nice experience. I had arranged with the owner, Juliet (an Australian, who has been in Morocco for almost three decades), to have a taxi meet my train from Marrakech (because, as with many riads, directions are at best complicated). Even though my train was over three hours late arriving, the driver was there to meet me. When he took me to the riad, Juliet met me with tea and cookies, both much appreciated after my 10-hour train trip. And she upgraded me a larger, nicer room (the Sophia) for free, since it was available.

The riad is in a fully restored 17th century town home, which features numerous architectural and design treats, such as original tile work and stairs. My room was large, clean, reasonably well appointed, featured a queen-size bed (actually two twins pushed together), with a decent bathroom (including a larger than usual shower stall with plenty of hot water), and windows facing both the courtyard and the entrance alleyway.

In good weather, breakfast is served on the rooftop terrace, which features good views of that corner of the medina and surrounding hillsides. Breakfasts are large (including fresh OJ, coffee or tea, various breads, cheeses, olives, jams, honey) and varied a bit each day (on my first day, there was a fried egg; two days the breads were Moroccan-style, one day baguettes). The ladies who serve breakfast are very friendly and really work to get up and down the steep stairs quickly with their trays.

As with most riads, there are some noise issues. The tiles in the courtyard amplify internal noises and my room's outside window meant I heard street noises, including the call to prayers from several nearby mosques. I slept with earplugs, but otherwise didn't find the noise bothersome at all … it is just part of the experience of staying in a bustling medina.

Wifi access was good; there was a TV in the room (though I didn't turn it on); Juliet has a photocopied map on which she can highlight routes of interest; and the nearby Pharamicie Amine provides a useful landmark for taxis.

  • Stayed May 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Schoolcraft, Michigan
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 27, 2014

This property is fantastic! Abdul and Juliette and their staff went out of their way to accommodate us when we were having difficulty between locations. Their dedication to their clients is unsurpassed! The food was wonderful, the Riad is clean and tastefully decorated, the staff is wonderful and they truly are dedicated to their Riad. I cannot say enough and if I find the opportunity to travel in that area again I will defiantly book with them.
Christine Kucks
5/27/2014

  • Stayed May 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vence, france
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 27, 2014

We spent 5 nights here in May, and thoroughly enjoyed the riad and the stay. The decor is excellent and very colourful (true of very many riads, in Fez and other Moroccan cities), and Juliet and Abdul had done a fine and imaginative job of the renovation. The room was very clean and comfortable, and the cuisine (on the large roof terrace) recommended; the only time we ate out in the medina brought on the berber's revenge!. Convenient location, especially if you want to stay clear of the hubbub of the centre of the medina. Excellent service from Juliet and Said, although we weren't very demanding. If we go back to Fez, this will be for us.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Riad Dar Guennoun? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Riad Dar Guennoun

Address: 70, Dior Jdoud Laklakliyin Bab Jdid ( Rcif) | Fez Medina, Fes 30200, Morocco
Phone Number:
Location: Morocco > Fes-Boulemane Region > Fes
Amenities:
Free Breakfast Free High Speed Internet ( Wi-Fi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#13 Family Hotel in Fes
#22 Romantic Hotel in Fes
Price Range (Based on Average Rates): $
Hotel Class:3 star — Riad Dar Guennoun 3*
Number of rooms: 6
Official Description (provided by the hotel):
Dar Guennoun is a beautiful traditional house located in the world’s oldest inhabited medieval Islamic cities, Fes. Dar Guennoun is located near one of the main access points to the Medina and is just five minutes from the famous Kairouyine University and the souks. Dar Guennoun is a 17th century house which has been extensively renovated. It is a wonderful example of Moorish architecture from the hand sculpted plaster to the artisan painted cedar wood and the mosaic covering floors and walls. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Priceline, HostelWorld, Hotels.com, HostelBookers, Odigeo and Tingo so you can book your Riad Dar Guennoun reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Riad Dar Guennoun Hotel Fes

Owners: What's your side of the story?

If you own or manage Riad Dar Guennoun, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.