We got dropped off of the street off of Bab el Jadid by our tour guide. But the Riad had sent someone to take us to the Riad through the car free alley ways of the old medina of Fez. All the while we were wondering where and how this is going to end up. They open the door and boom the riad shows up in all its glory. We were told that it belonged to an aristocratic family. Said was there to take care of us. They offered us dinner and we were quite tired. However, we found it to be pricey - the lamb tagine was good but the chicken was like rubber. The service here is top notch. Said even walked with us to get a taxi but with no avail. I think we are better off taking the number 19 bus to the city center instead of wasting our time to get a taxi. Juliette is very nice and extremely hospitable. She even gave some medicine to my daughter for her upset stomach. She even arranged an elderly gentleman called Muhammad to take us around the old medina. I would highly recommend him. He spent two and a half hours with us through the mazes of old median. We wanted to buy tagine, saffron and he took us to the right places. The tannery was wonderful and we got to watch it from one of the terraces of a laether goods shop.
The breakfast was wonderful and plentiful. The terrace provides a good view of the entire medina.
The only reason I am giving this riad a four star rating is because of the taxi that they arranged to take us around the city. The driver MOunein hardly spoke any English; he would drop us off and would not even tell us what that place was. We had already told Juliette that we would be going straight to the train station and he was very upset with it and wanted to drop us off back at the riad; reluctantly and after complaining in broken English took us to the green gate which is what we wanted instead of the palace since we have already seen it. Finally, we got fed up and went to the train station after an hour and a half even though the trip was for two and a half hour. The riad should take care in hiring good qualified and verified guides especially when we pay a good amount of money.
The rooms are a bit dark but this is to be expected in a medina.