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“What a gem!” 5 of 5 stars
Review of Riad Dar Guennoun

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Riad Dar Guennoun
3.0 of 5 Hotel   |   70, Dior Jdoud Laklakliyin Bab Jdid ( Rcif) | Fez Medina, Fes 30200, Morocco   |  
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Hotel amenities
Ranked #20 of 87 Hotels in Fes
Cairo, Egypt
Top Contributor
71 reviews 71 reviews
15 hotel reviews
Reviews in 28 cities Reviews in 28 cities
34 helpful votes 34 helpful votes
“What a gem!”
5 of 5 stars Reviewed July 12, 2014

Where to start?? The riad, a beautiful example of Moroccan culture and style is situated just inside the medina so you won't get lost finding it if you are driving in. Juliette, our Aussie hostess, made us feel at home straight away by upgrading us not once but twice - very special. Her staff, Said and Zenab, made sure all our needs were met, they even helped us with the parking and because my husband had an upset stomach, NOT from Fes, Juliette sent Zenab to the local pharmacie for medication. Zenab makes a mean targine which you must try. The extra touches are what make this riad such a gem eg marmite, Early Grey tea, "bacon" and eggs. Air con, wifi, satellite TV, a terrace, great water pressure for showers, a bath in our suite... so much better than a hotel. We stayed for 4 nights and loved it.

Room Tip: We were on the ground floor and were the only guests. All five rooms are beautifully presented.
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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179 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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English first
Albany, California
Top Contributor
54 reviews 54 reviews
37 hotel reviews
Reviews in 44 cities Reviews in 44 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed June 19, 2014

We spent four nights in Fes and were so happy to have spent them here.

We were in Room Sarah, which is the smallest room in the Riad. The room was small, as to be expected, but not TOO small. The bed was comfortable and the air conditioning unit worked well, which was very necessary! My only complaint was that the bathroom door didn't extend to the floor so when we showered water tended to run out into the main room. The water pressure/temperature was great, though!

The breakfast every morning on the roof terrace was delicious and plentiful with lots of fresh fruit, pastries, and some hot items.

The location is also very good--just a five minute walk to the Arrecife medina entrance. It was nice to be close to such a major landmark--it made navigating back to the hotel much easier and was easy to instruct cab drivers where to take us.

The only downside to staying in such a central location was the noise from the street at night--kids yelling and a persistent rooster who didn't know what time it was! That was to be expected, however, and we were fine with ear plugs.

The main distinction was how friendly and helpful the owner, Juliet, and her staff were. Everyone was so friendly and helpful in providing directions and tips for navigating the city. You could tell that Juliet really wanted us to have a great stay and she went above and beyond in the customer service department. When my husband wasn't feeling well the day we checked out she offered to run to the pharmacy to pick up some meds for him and actually gave him some she had on hand. We really appreciated her kindness and help!

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 18, 2014

Our room was large and very nicely decorated. We had excellent breakfast on the roof every day with a great view. Service was impeccable and the hosts were very helpful and attentive. The owner Juliette speaks English which was very helpful. The only reserve we had was that the room was a bit dark with did not have enough light, but aver all we were very happy with this dar. Location was great, very close to the medina. Highly recommended.

  • Stayed June 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Columbia, Missouri
Top Contributor
160 reviews 160 reviews
44 hotel reviews
Reviews in 48 cities Reviews in 48 cities
113 helpful votes 113 helpful votes
5 of 5 stars Reviewed May 28, 2014

I stayed at the Dar Guennoun for three nights and had a nice experience. I had arranged with the owner, Juliet (an Australian, who has been in Morocco for almost three decades), to have a taxi meet my train from Marrakech (because, as with many riads, directions are at best complicated). Even though my train was over three hours late arriving, the driver was there to meet me. When he took me to the riad, Juliet met me with tea and cookies, both much appreciated after my 10-hour train trip. And she upgraded me a larger, nicer room (the Sophia) for free, since it was available.

The riad is in a fully restored 17th century town home, which features numerous architectural and design treats, such as original tile work and stairs. My room was large, clean, reasonably well appointed, featured a queen-size bed (actually two twins pushed together), with a decent bathroom (including a larger than usual shower stall with plenty of hot water), and windows facing both the courtyard and the entrance alleyway.

In good weather, breakfast is served on the rooftop terrace, which features good views of that corner of the medina and surrounding hillsides. Breakfasts are large (including fresh OJ, coffee or tea, various breads, cheeses, olives, jams, honey) and varied a bit each day (on my first day, there was a fried egg; two days the breads were Moroccan-style, one day baguettes). The ladies who serve breakfast are very friendly and really work to get up and down the steep stairs quickly with their trays.

As with most riads, there are some noise issues. The tiles in the courtyard amplify internal noises and my room's outside window meant I heard street noises, including the call to prayers from several nearby mosques. I slept with earplugs, but otherwise didn't find the noise bothersome at all … it is just part of the experience of staying in a bustling medina.

Wifi access was good; there was a TV in the room (though I didn't turn it on); Juliet has a photocopied map on which she can highlight routes of interest; and the nearby Pharamicie Amine provides a useful landmark for taxis.

  • Stayed May 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Schoolcraft, Michigan
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 27, 2014

This property is fantastic! Abdul and Juliette and their staff went out of their way to accommodate us when we were having difficulty between locations. Their dedication to their clients is unsurpassed! The food was wonderful, the Riad is clean and tastefully decorated, the staff is wonderful and they truly are dedicated to their Riad. I cannot say enough and if I find the opportunity to travel in that area again I will defiantly book with them.
Christine Kucks
5/27/2014

  • Stayed May 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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vence, france
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 27, 2014

We spent 5 nights here in May, and thoroughly enjoyed the riad and the stay. The decor is excellent and very colourful (true of very many riads, in Fez and other Moroccan cities), and Juliet and Abdul had done a fine and imaginative job of the renovation. The room was very clean and comfortable, and the cuisine (on the large roof terrace) recommended; the only time we ate out in the medina brought on the berber's revenge!. Convenient location, especially if you want to stay clear of the hubbub of the centre of the medina. Excellent service from Juliet and Said, although we weren't very demanding. If we go back to Fez, this will be for us.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Pittsburgh, Pennsylvania
Top Contributor
69 reviews 69 reviews
26 hotel reviews
Reviews in 40 cities Reviews in 40 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed May 7, 2014

We stayed here for 4 nights and absolutely loved it. The riad itself is conveniently located a 10 minute walk to Bab el Recif, (the Recif Gate,) one of the principal entrances to the Souk. You can also catch a petite cab to the Blue Gate for 10 dirham ($1 and change.) The house itself is beautiful and worth a house tour just by itself. We did stay in the Juliette Suite, so thee were no space issues. As others have mentioned the rooftop terrace was ideal for breakfasts every morning, and for the one dinner we ate there.

Juliette was the ideal host, introducing us to Fes and showing us our location relative to the layout of the markets, and reassuring us that you don't really get lost. Juliette and Said facilitated arrangements and reservations for us; including a guide for the Mellah, several dinner reservations, a hamam, and arranging the purchase of train tickets and a ride to the train station on our departure.

So there are no surprises, you will hear the call to prayer at 4:30 AM, and if you're up on the terrace at the matching times. I don't know that there's anywhere in the medinah where you won't hear it.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad Dar Guennoun

Address: 70, Dior Jdoud Laklakliyin Bab Jdid ( Rcif) | Fez Medina, Fes 30200, Morocco
Phone Number:
Location: Morocco > Fes-Boulemane Region > Fes
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#13 Family Hotel in Fes
#21 Romantic Hotel in Fes
Price Range (Based on Average Rates): $
Hotel Class:3 star — Riad Dar Guennoun 3*
Number of rooms: 6
Official Description (provided by the hotel):
Dar Guennoun is a beautiful traditional house located in the world’s oldest inhabited medieval Islamic cities, Fes. Dar Guennoun is located near one of the main access points to the Medina and is just five minutes from the famous Kairouyine University and the souks. Dar Guennoun is a 17th century house which has been extensively renovated. It is a wonderful example of Moorish architecture from the hand sculpted plaster to the artisan painted cedar wood and the mosaic covering floors and walls. ... more   less 
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Also Known As:
Riad Dar Guennoun Hotel Fes

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