This was easily the best place we stayed in all Morocco. Kacem, the manager, treated us like family and did everything in his power to make sure our 3-day stay was memorable and enjoyable. This was the first riad we stayed at during our trip, and we never experienced better service anywhere else. Breakfast was a huge assortment of tea, pastries, pancakes, and fruit (the best breakfast we were served at any hotel/riad). Rooms were well furnished and perfectly clean, with beautiful decorations. The riad itself is gorgeous, and the views of the medina from the roof are terrific. The location is perfect for exploring the medina, as you can walk directly from the riad into the medina and be at the 'blue gate' in just a few minutes.
We arrived late and found mint tea prepared for our arrival, and when we had to leave early for a trip to the desert the staff woke up early to prepare a small breakfast for us to take on the trip. When we needed a guide for the medina, Kacem arranged one for us in no time. When we wanted to take a trip to Volubilis he made all the necessary phone calls, we agreed on a price, and the driver picked us up promptly the next morning. All the staff greeted us with smiles and warmth, and we couldn't have asked for a better place to start our trip in Morocco. We are budget travelers and this place was a little more than what we might otherwise have spent, but we are so glad we did -- it was absolutely worth it to feel like we were being taken care of in an unfamiliar place. If we ever go back to Fes this is definitely where we'll be staying.
Getting there: To get to the riad you can catch a taxi from the train station (20-40 dirham) or from the airport to the 'Ain Azliten' parking location in the medina. From there it's a 60-second walk to the riad. We were worried about finding the place at night, but turned out to be no trouble. If you're driving yourself just make sure your GPS has this parking location.