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“Wonderful Riad,with good staff” 5 of 5 stars
Review of Riad Ahlam

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Riad Ahlam
3.0 of 5 Hotel   |   24 Derb El Miter | Ain Azliten, Fes, Morocco   |  
Hotel amenities
Ranked #4 of 91 Hotels in Fes
Certificate of Excellence 2014
Paris, France
1 review
“Wonderful Riad,with good staff”
5 of 5 stars Reviewed April 20, 2011

We loved the welcome we received from the Riad Ahlam Team. Fatiha and Kassam are really taking care of every detail to make sure you will be pleased at Riad Ahlam. Beautiful building very authentic. Very tasty food at dinner and breakfast. One of the best places in Fez.

  • Stayed April 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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443 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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  • Russian first
  • Spanish first
  • Any
English first
Amsterdam, The Netherlands
1 review
5 of 5 stars Reviewed April 16, 2011

We liked the warmth of their hospitality: Friendly staff and very welcoming, every effort was made to give us a very pleasant stay. The location was great, accessible by car and 2 min walk to the heart of the Medina yet it was quiet. Very nice and clean rooms. Would certainly go back and recommend it to anyone

  • Stayed April 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
1 review
5 of 5 stars Reviewed April 13, 2011

For one thing, the Riad provides a very relaxing feeling which is enhanced by its wonderful and welcoming staff. Everything is made just to make you feel relaxed and cosy. The Riad's team : Fatia, Kassam to name but a few discharged their duties in a way that made us feel as if we were at home. As mentioned by other reviews, the Riad is really a haven of peace, comfort, authenticity and beauty. The breakfast and food are excellent. One needs to try it to personnally relish at its wonderful exotic flavours. Last but not least, this guest house is just fewer steps from the teeming heart of the Medina which can be panoramically viewed from the Riad's roof.

  • Stayed April 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Amsterdam, The Netherlands
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 11, 2011

To start of possitively, the Riad Ahlam is a beautiful riad on the edge of the medina. the rooms are well maintained and the food is delicious, especially the sumptuous breakfast.
The Riad Ahlam wants to offer 4-star service in a homely atmosphere. But, and this is the downside, unfortunately the staff (more precise the unsuitable manager) is not able to. The location of the Riad on the edge of the medina is good and offers a good starting point for the exploration of the city. We had booked two suits with extra beds for our children of 4 and 7 years old. Unfortunately when we arrived the suites contained (baby)cots that are not suitable for grown children. The manager immediately became verbaly abusive and pointed out that this was our 'mistake' and if we wanted different beds, which we of course needed, it would be at an extra costs of 20 euro's per bed per night. Fortunately we had our email reservation in print out with us that showed that we had booked the suites and extra beds correctly. The beds were placed in the rooms eventualy but the tone was set.
When we booked a dinner at the hotel for our last evening we asked for an early dinner at 18.30 because we wanted to put the children early to bed. Because of the language difficulty the manager had not understood us correcly. So after waiting for half an hour at the table we asked when our dinner would start. It turned out that they had booked us for an hour later.
Also bare in mind that the rooms need to be paided in cash, which at this price is silly. As if we carry huge amounts in cash euro's with us to Fes, if I am not mistaken it is not allowed to import huge amounts of foreign currency into Marocco. So in the morning when we were presented the bill we had to hurry to an ATM machine to withdraw cash dirham.
All in all we had a good time in Fes and Riad Ahlam but as stated we had a bad start that was not overcome. I would choose differently next time.

  • Stayed April 2011, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houilles, France
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 29, 2011

Our stay at Riad Ahlam was superb. Fatiha and Kassem were beautiful and charming hosts. They also provided us with very good advices to make our stay in Fez very successful. We will be back very shortly

  • Stayed March 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malmo, Sweden
1 review
5 of 5 stars Reviewed February 17, 2011

This Riad is really a nice place to stay. Welcoming staff. Good breakfast. Two steps from the Medina main street and accessible by car which is quite rare. The Riad is beautiful very well decorated and very clean. Congratulations to the team.

  • Stayed February 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Luxembourg City, Luxembourg
1 review
5 of 5 stars Reviewed January 24, 2011

Beautiful, new Riad, beautiful people, excellent food, very clean, excellent & all services (WiFi, taxis, trips around etc), THE place to go....think about booking in advance, big demand ...

  • Stayed December 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad Ahlam

Address: 24 Derb El Miter | Ain Azliten, Fes, Morocco
Location: Morocco > Fes-Boulemane Region > Fes
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#3 Family Hotel in Fes
#6 Romantic Hotel in Fes
Price Range (Based on Average Rates): $
Hotel Class:3 star — Riad Ahlam 3*
Number of rooms: 10
Official Description (provided by the hotel):
Former traditional Moroccan palace built around a beautiful shaded patio, refurbished and turned into a lovely guest house accommodation in Fez, Riad Ahlam boasts two terraces offering breathtaking panoramic views over the medina. Ideal place for an unforgettable stay in the historic city of Fez, Riad Ahlam offers 10 charming rooms and suites, equipped with all the modern comfort, as well as a dining venues where guests are invited to discover the fine flavours of Moroccan cuisine.Located in the heart of Fez Medina, Morocco, the traditional guest house Riad Ahlam is a welcoming place to stay when planning a sightseeing tour of the Old Town Fez, within walking distance from its colorful souks and Bab Boujloud door ... more   less 
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Also Known As:
Riad Ahlam Hotel Fes

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