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“lovely and quiet hotel” 4 of 5 stars
Review of Riad Salam Fes

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Riad Salam Fes
5.0 of 5 Hotel   |   18, berb bennis, Fes 30110, Morocco   |  
Hotel amenities
Ranked #47 of 87 Hotels in Fes
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
“lovely and quiet hotel”
4 of 5 stars Reviewed May 30, 2014

This hotel, in the middle of the medina, has a lovely lobby and pool area. Our room was very nice and clean. The staff was very helpful. Staying at this hotel in the middle of the chaos of the souk provided a wonderful oasis.

  • Stayed May 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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183 reviews from our community

Traveler rating
    89
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    8
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37
87
4
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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English first
nyc
Top Contributor
55 reviews 55 reviews
16 hotel reviews
Reviews in 22 cities Reviews in 22 cities
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed April 28, 2014

My favorite riad of the whole trip with around morocco. Lobby and pool side were amazing with tiles with the scenery and a good breakfast. Stayed in Fes Suite, very spacious, clean, overlooking the pool with small seating area in room (no shower curtins). Roof top terrace was nice, location is good near the souks for eating on the streets at night, safe walk for females, located within walking distance of one of the gates (blue/green). We did not eat dinner at the riad since it was overpriced, plenty of local areas near by. The service was poor but mostly due to language barrier. Lucky for use we traveled with Around Morocco and our tour guide gave instructions where to walk and eat while being safe. Don't expect any help from the hotel for help but it was so beautiful that I would stay again.

Room Tip: Fes suite, very spacious, overlooking the patio, and clean.
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  • Stayed April 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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detroit, mich
Top Contributor
112 reviews 112 reviews
23 hotel reviews
Reviews in 52 cities Reviews in 52 cities
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed April 10, 2014 via mobile

Like walking thru an Arabian Nights tale. You navigate the Souk to this wonderful oasis in the medina. Comfort awaits you. We had a very good meal there but it's pricey. Good location and a memorable stay

Stayed April 2014, traveled as a couple
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Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed March 24, 2014

The Riad is marvellous with 2 nice patios and a fantastic roof top terrace, splendid rooms. The breakfast was reasonably good.
Service, however, was more what you would expect from a 2 star Hotel rather than a 4 star one. No warm welcome, no explanation of the house, so we discovered the roof top tce on our own. Upfront communication by email for information on parking and directions were fruitless. Instead of providing some guidance on the Medina, reception just tried to sell us a guide.
Prices for hammam and dinner (350mdh) are a rip off.
Conveniently located near Bab Jeloud. Parking near by.

Stayed March 2014, traveled with friends
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London, United Kingdom
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 2, 2014

The Riad is down a small alley in a quiet part of the Medina. Stepping through the huge brown door into the Riad was a real surprise! It was so beautiful! The tiles, the lights, the furniture, fountains, everything captured the eye. We had such a peaceful stay. The rooms were clean and basic. Our room didn't have wifi but the courtyard had good reception, most nights you could find lots of people sitting, relaxing, playing cards, reading, talking. Breakfast by the pool every day was a huge selection brought to each table consisting of cakes, breads, jams and fruit! I wish I could eat breakfast like that everyday1The Riad doesn't sell snacks as such but there is a small tuck shop around the corner that's open all hours. They sold our favourite treats, pringles etc ;) so we stocked up and would bring them back to nibble while laying by the pool. It was such a lovely atmosphere. We had dinner one night at the Riad, we ate by the pool, chicken, salads, couscous, olives, dips, breads - there was so much to choose from, all was delicious. The remaining days we ate out, in the new town which was a quick and very cheap taxi ride away. The days were spent wandering the medina, which you can enter through the big blue gate, just around the corner. We spent 4 days in Fes, the first we arranged for a guide to take us through the Medina, Fadwa who we liaised with when booking the Riad, sorted the whole thing out for us. After the first day we were able to find our own way through the medina. Another day we took a tour with a driver, visiting the old town of Fes, and stopping at some points of interest - we got some great pictures. All in all we enjoyed our stay, Fes was so hot in September that the Riad was the perfect cool retreat. The small team of staff were lovely and worked so hard to keep everyone happy, and the spa treatment was bliss. We came away feeling relaxed happy and with happy memories.

BAD: Fes is old, dusty and dirty, the streets are not clean, there is rubbish on street corners festering away. It may come as a shock to some people who have only visited European cities, it is part of Fes's charm, the donkeys, the simple way of life. My advice would be to definitely wear closed toe shoes and take anti-bac hand gel.

BAD: The tour guides were lovely, friendly and full of information about the town. However I wish I had known about the ''Co-Ops'' the guides will ask you if you would like to see some traditional Moroccan Carpets, so of course you say 'sure!' then you get taken into the 'co-op' and pressurised to buy a rug!! Specify that you DO NOT want to go to any co-ops, unless of course you want to buy a rug / ceramics. The leather tanneries are an exception, it stinks but is so cool to go up to the roofs and see the Leather pits, all the colours...and then get pressurised to buy a bag ;) I bought a pair of Moroccan slippers which were lovely, but remember to haggle the price.

Morocco is a poor country, and the women stay covered so taking this in mind, don't wear anything too revealing, you'll just feel uncomfortable walking around in hot pants, when nobody else has skin on show! Also turning up in the latest designer clothes and bling is just going to attract attention from the wrong people, you will be pestered by salesmen endlessly in the medina. The best way to deal with any young ''tour guides'' ''salesmen'' is to ignore them, don't smile, don't make eye contact, don't say no thank you.
The best way is to blend in, take in the atmosphere, and enjoy all that Fes has to offer.

I would go back to Morocco for sure.

WIKITRAVEL AND VIRTUALTOURIST ARE GOOD SITES TO READ UP ON ALSO.

Room Tip: We stayed upstairs, which was nice and quiet. There are no lifts and narrow stairwells - which needs...
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Cape Town Central, South Africa
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 8, 2014

Down a dark alley there is a door. Stepping through that door into Riad Salam Fes is like walking into a fairy tale. We were welcomed by Riad Salam staff, including the waiter named Fatah. He promise, "just say 'abrakadabra', and I'll be there." And he was, with mint tea and touristy advice, self-taught English (very competent) and always a smile. We enjoyed all evening meals at the Riad - yes it is expensive! The extensive menu was decided at breakfast, and it was always excellent. Our rooms were traditional: Moroccan embroidered linen, mosaic tiled bathroom, intricate woodwork. Was everything perfect? No. Would I go back? In a flash, just say abrakadabra! I could have stayed a week.
Travel dates: 10, 11, 12 December 2013. Winter.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Amsterdam, The Netherlands
1 review
5 of 5 stars Reviewed January 10, 2014

Great and lovely Riad, very beautiful and large. The location couldn't be better and it is in the silent part of the medina of Fes.
The staffs were very very nice. We stayed there two nights. We ate two dinners in the Riad, which was very tasty and fresh. In total, it was our best dinners in Morocco. Don’t miss the food in this Riad!!!!

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad Salam Fes

Address: 18, berb bennis, Fes 30110, Morocco
Location: Morocco > Fes-Boulemane Region > Fes
Amenities:
Free Breakfast Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #47 of 87 Hotels in Fes
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Riad Salam Fes 5*
Number of rooms: 10
Official Description (provided by the hotel):
A True inspiration Moorish temple located in the heart of one of the four imperial cities of Morocco which is the Medina of Fez (classified as a historic monument by UNESCO).Baudelaire seems to have been inspired by this haven of peace ("Salam" in Arabic), with its crystal atmosphere fountains, mosaics, marble and stucco seem to have fixed the size of the Moroccan ancient arts.Beauty, quiet, luxury and pleasure are awaiting you as an invitation to a journey through time that will take you to the splendors of the Moroccan richest heritage.Hammam, Culinary Arts, Massage ... Let yourself be won by this festival of senses! ... more   less 
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