A smile speaks more than a thousand words and breaks the barrier of language.
Here in Palais Amani, one receives one of the most sincere and beautiful smiles any guest can wish for. The warm welcome and lavishing of attention to details that each and every person who works in the riad gives, makes the stay at Palais Amani a total experience of comfort, kindness, friendliness and indulgence. There is no need for words to be spoken sometimes, and you feel that you are immediately understood.
Morning breakfasts are served on the middle terrace with a cheerful smile on the side, from Kaoutar who makes the effort to remember any peculiar beverage preferences of the guests, serving them before you ask.
In the afternoons when you are out in medina, rooms are diligently cleaned and spruced up, clothes that were left behind by guests in a mess while we were in a rush to explore the medina are hung back into the closet. One need not worry about the hassle of unpacking the luggage nor the uneasiness of living out of suitcase in the riad, as you will find the contents magically rearranged into the closet neatly when you return from the medina the second day, without anything missing at all. Trust is evident in living with a family, and you will be able to feel at ease to leave doors unlocked when the riad does not have too many other guests around.
Dinners are served in the courtyard with a beautiful smile that re-energizes the tired souls who have spent a day out in the Medina. Layla the owner of a kind spirit and smile, dishes out the tagines and clearing them without you even noticing it sometimes.
Late night drinks of beautiful cocktails under the stars feel so wonderful with Abdul the bar-tender who stays back late into the night, along with the guests who often do not wish to retire into beds every night, attending to their requests with patience and sincerity. If there is a drink that you desire but is not on the list of drinks, and you know the main ingredients in it, you can expect to have it coming right up, once you tell Abdul how to do it and if he has the main ingredients.
Abdel, one of the owners of the riad holds no qualms in helping his guests out wherever possible. A charming man who makes each and every guests’ stay at the riad absolutely pleasing and fuss-free – almost as if you are a friend who have come to visit. The camaraderie that is shared amongst his staff heightens the experience and familiarity of living in one’s home, where we know we are in good hands and will be well taken care of. A wonderful friend who willingly helps us out even after we have left the riad and Fez, a friend who crosses all boundaries who make late night drinks under the stars in the chilly night air feel so warm, a toast to you!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.