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“Nice hotel, nicely located” 4 of 5 stars
Review of JM Suites Hotel

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JM Suites Hotel
4.0 of 5 Hotel   |   161 Angle Rachidi Boulevard & Moulay Hassan First Ave | Area Moulay Youssef, Casablanca 20000, Morocco   |  
Hotel amenities
Ranked #19 of 67 hotels in Casablanca
Zagreb, Croatia
Top Contributor
76 reviews 76 reviews
75 hotel reviews
Reviews in 67 cities Reviews in 67 cities
44 helpful votes 44 helpful votes
“Nice hotel, nicely located”
4 of 5 stars Reviewed February 25, 2013

Very good hotel in a good location from where you can easily reach all main attractions. The rooms are nice and clean. The staff was helpful and the price was good. There is also parking next to the hotel.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JmSuites, General Manager at JM Suites Hotel, responded to this review, February 28, 2013
Dear Valued Guest ,
On Behalf of the Jm Suites Hotel Team, I would like to thank you for your great comments .
We will continue delivering great service value to our customer .
Your feedback is highly appreciated
Hoping to have the privilege to welcome you again in Casablanca .
Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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85 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Turkish first
  • Any
English first
Washington, DC
Senior Contributor
41 reviews 41 reviews
39 hotel reviews
Reviews in 36 cities Reviews in 36 cities
301 helpful votes 301 helpful votes
4 of 5 stars Reviewed February 3, 2013

If we could give half stars, I would probably rate this a 3.5. There are some nice modern touches to the room (the shower was very nice!), and the room is quite spacious. Also, the Friday night staff (front desk and security guard) were so helpful and friendly. A very nice introduction to Morocco. However, half the things in the room were not functioning - the lights in the kitchen, the television, etc. Since we were only staying there one night, we did not have a chance to have these problems addressed. If management were to fix everything, I think this would be a truly fantastic place.

  • Stayed January 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JmSuites, General Manager at JM Suites Hotel, responded to this review, February 6, 2013
Dear Valued Guest ,
First of all let me thank you for your valuable feedback . On behalf on the team we are sorry for the inconvenience caused by functional equipment . I will remedy to it right now and can assure you that everything will be fixed in less than 3 hours . Unfortunately I didn 't have to meet you to discuss these discrepencies with you . Please do not hesitate to do your next booking directly through me .
Looking forward to welcoming you soon . Best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
43 reviews 43 reviews
21 hotel reviews
Reviews in 18 cities Reviews in 18 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 13, 2013 via mobile

Reception staff were ever so helpful and charming! The "suite" was spacious and unfortunately not very clean, lighting was in a state of disrepair ( they tried to fix some of the lamps and only partially succeeded) breakfast was mediocre at best! Good location and if only housekeeping was up to scratch this could be a great hotel.

Stayed December 2012, traveled on business
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JmSuites, General Manager at JM Suites Hotel, responded to this review, August 10, 2013
Dear Madam,
On behalf of the team , I would like to thank you for your valuable insight.
Indeed we have faced some problems for the breakfast in the past months but now all issues are solved . On behalf of the team ,we present you our apologies for the inconvenience it caused you and hope to have the opportunity to welcome you soon .
Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kabul, Kabol, Afghanistan
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed December 4, 2012

This was an easy base for our first night in Morocco. The room was much bigger than I expected, with comfy beds and a cooking area. Everything was basically clean, not spotless. Convenient location with close-by restaurants and cafes.

Service was remarkably good.

  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JmSuites, General Manager at JM Suites Hotel, responded to this review, August 10, 2013
Dear Valued guest
On behalf of the team , I would like to thank you for your valuable insight.
We hope to have the opportunity to welcome you soon .
Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed November 5, 2012

Very clean boutique hotel.
I stayed there 3 nights at the end of October. (Lots of rain).
The staff is very friendly and helpful. (ask for Elyas).
Great room with huge terrasse. (404).
Breakfast - best in the city-
Quiet street but very close to city center.
I will definitely stay there when i go back to casablanca.

  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JmSuites, General Manager at JM Suites Hotel, responded to this review, November 21, 2012
Dear Valued Customer .
Thank you very much for your great feedback .
On behalf of my team , we were very honored to serve you .
Looking forward to welcoming you again in your "Home" .
Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed October 7, 2012 via mobile

We stayed here one night before heading to Le Dodge. I was very pleased with level of service and the room facilities. It was comfortable and everything you need for a long weekend in Casablanca at a reasonable price. If I were to come back I would stay here.

Stayed October 2012, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JmSuites, General Manager at JM Suites Hotel, responded to this review, August 10, 2013
Dear Valued Guest,
On behalf of the team , I would like to thank you for your valuable insight and positive feedback .
We hope to have the opportunity to welcome you soon .
Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Senior Contributor
40 reviews 40 reviews
20 hotel reviews
Reviews in 26 cities Reviews in 26 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed August 29, 2012 via mobile

We only stayed one night. Room was spacious and clean, air conditioning good and staff friendly. Located near cathedral, but close to lots of tourist attractions. Room could do with some minor maintenance .eg shower door.

Stayed August 2012, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JmSuites, General Manager at JM Suites Hotel, responded to this review, August 31, 2012
Thank very much Ms Kingsley for your comment and feedback .
we wil procede immediately to shower door maintenance .
Looking forward to welcoming you soon .
Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about JM Suites Hotel

Address: 161 Angle Rachidi Boulevard & Moulay Hassan First Ave | Area Moulay Youssef, Casablanca 20000, Morocco
Location: Morocco > Grand Casablanca Region > Casablanca
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#10 Spa Hotel in Casablanca
#15 Luxury Hotel in Casablanca
Price Range (Based on Average Rates): $$
Hotel Class:4 star — JM Suites Hotel 4*
Official Description (provided by the hotel):
Luxury Boutique-hotel, located in the heart of financial district of Casablanca, near the Sacré- Coeur Church and the old Medina, Jm Suites Hotel offers you 22 technological suites with free Wi-Fi connection, Kitchenette in each room and all a modern comfort of a 5 star hotel. Each modern and design Suite is equipped with a complete furnished kitchenette, A/C, LCD screen offering over than 300 free TV channels in 6 different languages, Home-cinema, DVD player and a free Wi-Fi and since 2012 a double glazing system. Most Suites have a balcony or a terrace (over 50m2) overlooking the Art-Deco area and ideal for a romantic dinner. Eco-Responsible Hotel, Jm Suites Hotel was awarded for the 5th consecutive year (2009 to 2013) with international « Green Key » label, proof of our engagement in environmental care.From services that build our reputation: daily turn down service, pillow menu, and of course a great welcoming and quality of service. ... more   less 
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Also Known As:
Jm Hotel Casablanca

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