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“Restaurant review - real Moroccan cuisine” 5 of 5 stars
Review of Jnane Sherazade

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Jnane Sherazade
4.0 of 5 Hotel   |   8, rue de Belgrade | HABOUS, Casablanca 2000, Morocco   |  
Hotel amenities
Ranked #15 of 67 hotels in Casablanca
Casablanca, Morocco
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
4 helpful votes 4 helpful votes
“Restaurant review - real Moroccan cuisine”
5 of 5 stars Reviewed October 22, 2012

Just wanted to say how delicious this restaurant was. We visited with a friend visiting us in Casablanca...the service was more than perfect, the waiter very unassuming and the menu gave you all the Moroccan dishes you could wish to try.
We ordered the traditional starters of salads - more than enough by itself, but we'd also ordered a meat course...to die for! Perfectly cooked and although you may think the portion will be too small, I couldn't order a dessert. They have all the traditional desserts of Moroccan cakes with mint tea etc.
Loved and will take other visitors there.
I can't comment on the hotel as we didn't stay, but would love to - love the art deco period. Very tastefully done.

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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53 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
New York City, New York
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 21, 2012 via mobile

I wanted a relatively low priced riad (B&B) with high quality Moroccan decor and feeling for my first teo nights before touring. Riad Jnsne Sherazade was a perfect welcime to Maroc. I was afraid the name Sherazade meant tge hotel woukd be just a Westerner's fantasy but no, it is a lovely Moroccsn hotel with French touches.

My breakfast was elegant and Moroccan, a taxi drive around town to view the city and a day at the Mediterranean beaches - peopke told me Casablanca is a big city. But what a city. Imagine Paris, Nice, Santa Monica, Malibu abd Santa Barbara all merged (and lower prces) The manager of the hotel is very welcoming, speaks English as well as other languages and says his staff has bwen with him fir 8 years.

I am a woman travelling alone and fekt safe and wekcome.

  • Stayed August 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1 review
2 of 5 stars Reviewed March 23, 2012 via mobile

We wanted to stay a Riad, but this hotel was not the one we expected.
I chose because they have hamam in the riad, but it's not functioning....
The cost of one can of beer is 7USD for mini bar in the room.
I think the cost performance is not reasonable.

  • Stayed March 2012
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Melbourne, Australia
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 28, 2011

We were three adults (parents and adult daughter). We had arranged with the hotel for a car to collect us from the airport on arrival in Casblanca. They had our flight number and details. The airline changed the schedule to be 3 hours later (11pm), so we emailed the hotel 3 days before arrival to let them know. There was no car waiting when we arrived. Two calls to the hotel were answered by someone who did not speak English, so we caught a taxi. When we arrived at the hotel, we were told that the car had gone to collect us at the original time, and returned (they did not bother to check the flight details!). The non-English speaking person on night duty was not prepared to give us our room until we paid (they had the wrong information on check out date and wanted to charge us for the unused car transport). We demanded that they call the manager (12 midnight). He was not pleased to hear from us but instructed the night manager to give us our triple room. There were no bath towels in the room, but the night manager obtained some for us.
The next morning, the hotel manager arrived, and berated us for waking him. He insisted that it was our fault that the car was sent at the wrong time, and disputed the fact that there were no bath towels in the room ("We hadn't looked properly", according to him). We then had to argue over the charges. He shouted and called us "gangsters".
The hotel is nice enough, and the room was comfortable, but the breakfast was ordinary and overpriced. The manager........he was rude and repeatedly insulted us. We were glad to leave.
I would never recommend this hotel to anyone.

  • Stayed April 2011, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shanghai, China (US Expat)
Top Contributor
57 reviews 57 reviews
29 hotel reviews
Reviews in 33 cities Reviews in 33 cities
66 helpful votes 66 helpful votes
2 of 5 stars Reviewed January 9, 2011

Riad Jnane Sherazade was the last hotel of our trip. Our guide/driver spent an hour trying to find it with multiple calls to the hotel for directions. We had booked two rooms months in advance. Our room ended up on the second floor. The kids roome was outside the hotel and you entered through door on the street - with no security. Dinner was very expensive 350 dirham with 10% service charge. The food was nothing special. This was the low point of our visit to Morroco.

  • Stayed December 2010, traveled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wroclaw
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 21, 2010

We've stayed at Riad Jnane Sherazade for one night during our trip through Morocco. On our arrival we've been asked to pay 34 euros more than we supposed to according to the reservation. We've asked the staff about it and they said that they'd added extra breakfast and tax - 17 euros per person. Nobody had asked us even if we wanted a breakfast or not. Also the tax fee supposed to be 1.5 euro per person per night but they've tried to convince us that it was a mistake! The rooms weren't very clean, there was only one towel in the bathroom. I really can't say much good about this place!

  • Stayed October 2010, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Greenwich, Connecticut
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed October 15, 2010

We stayed here twice both at the beginning and end of our Moroccan holiday. The rooms are comfortable enough but the tubs have nothing to grab on to except a glass partition and the angle of the tub makes it difficult to step in. Breakfasts on the patio were delicious. Dinner was overpriced and the drinks cost as much as NYC, or more. Far more than the prices of those we ordered elsewhere throughout Morocco.

Stayed October 2010, traveled as a couple
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Additional Information about Jnane Sherazade

Address: 8, rue de Belgrade | HABOUS, Casablanca 2000, Morocco
Location: Morocco > Grand Casablanca Region > Casablanca
Amenities:
Bar / Lounge Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#6 Best Value Hotel in Casablanca
#14 Luxury Hotel in Casablanca
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Jnane Sherazade 4*
Official Description (provided by the hotel):
A wonderful 55m2 space, the Jnane Sherazade suite room, blending ancient and modern. Ancient traditions preserved in the original enamelled clay finishes, the decorated woodwork, the angular bathroom, modern comfort provided by the recessed air conditioning units, the insulation and sound-proofing, the state-of-the art fixtures and fitting, the telephones located on the bedside, on the table in the lounge an the bathroom wall. There is also a balcony overlooking the garden. ... more   less 
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Also Known As:
Riad Jnane Sherazade Casablanca

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