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“Very good'n clean” 4 of 5 stars
Review of Ibis Casa Sidi Maarouf

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Ibis Casa Sidi Maarouf
3.0 of 5 Hotel   |   La Colline II Sidi Maarouf | Route de Nouasser, Casablanca 20190, Morocco   |  
Hotel amenities
Ranked #17 of 67 hotels in Casablanca
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221 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
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English first
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed November 30, 2012

It is clear that an upgrading of rooms and bathrooms and public areas is required. Not a good location either. I had stayed at another Ibis in town which was much better. Breakfast quite limited. Mixed grill for dinner was dry and the meat tough. The best thing about the hotel is the friendly and courteous staff.

  • Stayed November 2012, traveled on business
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bruges, Belgium
Senior Contributor
27 reviews 27 reviews
25 hotel reviews
Reviews in 19 cities Reviews in 19 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed November 26, 2012

I arrived late a night at the hotel and the receptionist was verry helpfull. His english was limited but I speak frensh so all went well.

The location of the hotel is not nice but usefull - not nice as it is along a very busy road at a business zone, but usefull because it is close to the main roads.

The rooms were size wize ok, bathroom was quite big for an IBIS and all was clean - the finishing was not that great but just enough.

Breakfast was poor - not a lot of choice

But overall in the hotel there was free WIFI at a good strenght ! I have seen much worse in more expensive hotels.

Bar was nice and welcoming.

Overall I was happy and will be back if I'm in Casablanca for business

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisbon, Portugal
Senior Contributor
36 reviews 36 reviews
22 hotel reviews
Reviews in 14 cities Reviews in 14 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed November 18, 2012

Stayed only for one night because of convenience of location for what I had to do the next day. The hotel fits within the Ibis average in Morocco (liked the one in Fès a little more, the Ibis Agadir was worse regarding overall conservation and service quality) Everything was cleaan as usual, decoration and working condition of the room and bathroom also within Ibis's standards, the bed large and comfortable also as usual. Nothing to complain here.
The restaurant experience (dinner and breakfast), though, although not really bad,, was not overwhelming either: More choice would be welcome and, regarding breakfast, this hotel was clearly below the other two Ibis-s I also stayed in in Morocco. For instance, there was lesser choice of bread and of light / healthy goods, and there was only one type of Moroccan crêpes (and no Moroccan corn bread, which I adore).
The location of the hotel is good for doing business around but bad for everything else, but this was no surprise for me.
All together, nothing thrilling, but nothing awful either. Just average, with a small minus for the restaurant.

Room Tip: Make sure that this is the location you want, otherwise no big problems. The rooms to the rear may h...
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  • Stayed November 2012, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Top Contributor
88 reviews 88 reviews
33 hotel reviews
Reviews in 23 cities Reviews in 23 cities
71 helpful votes 71 helpful votes
1 of 5 stars Reviewed May 17, 2012

Dirty, small, stinky. This place should be shut down immediately, is totally unacceptable. No internet, absolutely ridiculous breakfast, horrible rooms and beds, and then list go on and on

Room Tip: Just go somewhere else
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  • Stayed May 2012, traveled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed April 5, 2012

I booked a stay at the Ibis Sidi Maarouf Hotel in Casablanca for one night checking in on Apr 3rd. We were flying out the next morning, and this hotel is more convenient for the airport. The reservation was for one junior suite and one standard room with king side bed. The reservation was confirmed, and I received several emails about my upcoming stay at the Ibis Sidi Maarouf.

When I arrived at the hotel, I was told the junior suite I reserved was not available. I was instead given a standard room. In addition, the second standard room had a smaller queen size bed instead of the reserved king size bed.

I had booked the junior suite for 3 people -- two adults and one child. The extra bed for the child did not fit in the standard room, and we had to put the mattress on the floor.

Needless to say, I am deeply disappointed. I expected much better service from Ibis as a hotel chain. Instead, a member of my family had to sleep on the hotel room floor.

After significant protest and a conversation with the hotel manager the following morning, they discounted our stay significantly. Our one room which was supposed to be a junior suite was free. The other room with the smaller bed was discounted 10%. This effort on the part of the hotel manager is the only reason my review is 2 stars instead of just 1.

While I appreciate their effort to rectify the issue, I really can't say that I will ever trust Accor Reservations or Ibis again. The icing on the cake was just now when I tried to lodge a complaint. The Accor Reservations agent was utterly unapologetic, gave me an email address to register complaints and then basically hung up.

Room Tip: If you want connecting rooms, specify it clearly. And, confirm your reservation several times calli...
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  • Stayed April 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Ibis Casa Sidi Maarouf

Address: La Colline II Sidi Maarouf | Route de Nouasser, Casablanca 20190, Morocco
Location: Morocco > Grand Casablanca Region > Casablanca
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#3 On the Beach Hotel in Casablanca
#5 Best Value Hotel in Casablanca
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis Casa Sidi Maarouf 3*
Official Description (provided by the hotel):
Located in the business district of Casablanca, the Ibis Moussafir Casablanca Sidi Maarouf offers 85 rooms, of which 15 are suites, featuring direct dial telephone, satellite TV, heating and airconditioning along with WiFi in the communal areas of the hotel. 15 minutes from Casablanca Airport, the hotel offers delicious cuisine at the La Table restaurant. Our Tapas bar is open everyday until 11pm. 2 meeting rooms combining comfort and refined decor are available for your business needs. ... more   less 
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Also Known As:
Ibis Casablanca Sidi Maarouf Hotel Casablanca

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