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“Bad Bad Place” 1 of 5 stars
Review of Le Zenith Hotel & Spa

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Le Zenith Hotel & Spa
4.0 of 5 Hotel   |   Route d'El Jadida, angle 1077, Casablanca 20000, Morocco   |  
Hotel amenities
Ranked #52 of 68 Hotels in Casablanca
Bay Area
1 review
4 helpful votes 4 helpful votes
“Bad Bad Place”
1 of 5 stars Reviewed January 21, 2012

The Zenith. Where to start? This place was supposed to be close to the airport... nobody’s fault but mine: it isn’t, and they could give a rat’s rear how you get there from the airport. When the person I called there told me that I should talk to the cabby and try to negotiate a good price I should have known what was in store. Mind you, it was 2am, nearly no one at the airport spoke anything other than Arabic and French and there was a very thick hustle to get these dumb Americans in my cab situation going on as soon as we stepped out into the night air. Looking back, I could have simply been more trusting, but at the time the only word for the whole fiasco would be scary.

No data plan in Morocco! I could have sworn when I called ATT before leaving the states I told the agent we’d be spending time there also, he didn’t mention there’d be no service in Morocco (or to be fair, only $20/MB service).

There was no cute little tourist stand in the Casablanca airport... no maps or hints about transportation.

So we waited for a cab for 200Dh instead of 250Dh (the currency out there is about 10 to 1 for the US Dollar) and drove off into the night in the dark. In the total dark.

We finally got to our destination and what was scary about the cabby (and an old man that rode with us... his other fare) melted into what was just different.

When we got into the Zenith what was kindness melted into what is inept. Smiles and sorry’s alone aren’t service at 2am when your room has been paid for via Orbitz and you’re dying for sleep and one of you is coming down with a nasty cold. “Okay fine, charge me again, just give me a room key already!” Be careful what you ask for. We got the nastiest room... I wonder if it was their worst. Visibly dirty sheets (stuff on the edges)... towels that have apparently never seen bleach, warm thick cigarette smoke stained air. Worse outside the window, nothing but concrete and air-conditioner fans. A hatch with hand prints and no lock above the toilet. A shower that drains a puddle out onto the floor. Lights and AC that only come on when you put the room key into a slot on the wall (which would have been fine if they’d told us that at the front desk). Lamps in the room that don’t work because they have nowhere to plug in. Dark hallways that light up via motion sensor 3 feet in front of you, to illuminate stained carpet and walls. One of two elevators busted. Roaches in the Lobby. Don’t bother calling the lobby for anything. I prayed against bedbugs... might have slept in clothes too... can’t remember.

There was a continental breakfast (essential because the Zenith is in the middle of no where)... the soup and pan au chocolate made it work for me.... everything else was highly questionable.

Word of advice: Skip Casablanca. Everyone knows you don’t want to vacation there, but what I’m saying is SKIP it... don’t even fly into Casablaca. Both Fez and Marrakech have airports. And unless you’ve done something wrong and wish to punish yourself, don’t visit the Zenith.

Room Tip: Perhaps have a look at a few rooms before settling.
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  • Stayed September 2011, traveled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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79 reviews from our community

Traveler rating
    15
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    17
    13
    23
See reviews for
5
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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Verona, Veneto, Italy
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 30, 2011

This hotel is very nice, good position, even if is on a main street, so the traffic is very busy.
service is good, restorant is very good, the room is big and also the bed, especially the double bed. internet is available in the room only with cable connection.
taxi is available almost always, but better to ask reception to call one if you need...

  • Stayed October 2011, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Yokohama, Japan
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 15, 2011

I had a conference in a university near the hotel and I stayed at this hotel for 4 nights.
The overall quality is pretty good in my impression, although some of the other visitors contributed negative comments.

Cleanliness of the room is good as far as my room, appropriate to 4 stars.
The quality of breakfast is fair; there are several kinds of breads, pancakes, cereal, dried fruit, fresh tomato and orange, sausage, scrambled egg, milk, coffee, tea, etc.

I do not check connectivity of Wifi at all, because I used mobile internet (local data communication SIM with USB modem, price 200DHS) which I bought in the CMN airport.

Some of staffs in this hotel do not speak in English very well but some speak in English.
So, I have no problem.

Though there is no complementary mineral water in the room, you can buy a 1.5L bottle at the bar (30DHS). If you like to drink hot drinks in your room, you find neither any electric pot nor tea bags; you have to order a cup of tea to room service.

This hotel does not locate at the downtown of Casablanca. I cannot find any shops near the hotel, so please make an attention!
(An ATM is settled at the lobby when I stayed...)

I recommend this hotel to people who visit at the universities near here, because the traffic jam is very serious and commute between the downtown and a hotel in the downtown is quite hard.

  • Stayed October 2011, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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paris
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 23, 2011

really good experience, the staff was very warm although they do not speak good english, they do the best they can. food was great and the room was very nice. i strongly recommend this hotel for a business trip or familly trip.

  • Stayed June 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Nashville
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed March 7, 2011

Food was terrible, rooms were a joke, staff spoke very little english. If you are a western business person traveling to Casa and you don't speak French or Arabic, stick with more expensive Hyatt:-)

  • Stayed April 2010, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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A TripAdvisor Member
1 of 5 stars Reviewed December 4, 2010 via mobile

Everything the hotel promises you on it's website is a lie. Do not stay here. The staff are so incredibly rude we came so close to punching one of the guys in his face. They made us pay for breakfast after we were told it's free. You have to pay to use the pool. No Internet. And we all got bed bugs from sleeping there. This hotel is a joke and is not 4 stars like it claims to be. Also it's in the middle of nowhere

  • Stayed November 2010
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam, The Netherlands
1 review
1 of 5 stars Reviewed August 22, 2010

We had to stay here for one night to get our flight back home the next day. Seemed further away than expected. Desk was unaware of booking and was not very helpful and polite. In the end offered us a 3 person room (which we accepted because it was already late) which had only one towel. Airconditioning did not work. Hotel was not in a very good state (carpets, stairs, doors). Toilet did not flush. Breakfast was a laugh. Anywhere in Morocco you get fresh orange juice for less than a euro, here you get cheap lemonade. Especially considering the price, this is unbelievable.

  • Stayed July 2010, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Le Zenith Hotel & Spa

Address: Route d'El Jadida, angle 1077, Casablanca 20000, Morocco
Location: Morocco > Grand Casablanca Region > Casablanca
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#31 Luxury Hotel in Casablanca
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Le Zenith Hotel & Spa 4*
Number of rooms: 140
Official Description (provided by the hotel):
The Zenith hotel and SPA is situated in the heart of the new business center of Casablanca, and gives a nice environment for business stay.The technoparc, the business buildings..., The trade center and the exchange office, are very close to the hotel. We offer an exceptional opportunity of a stay in a luxury hotel offering all the services of international hospitality.Our hotel offers you the charm and the comfort of a warm stay. ... more   less 
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Also Known As:
Le Zenith Hotel Casablanca
Le Zenith Hotel And Spa
Le Zenith Casablanca

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