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“Reasonably priced hotel in central Casablanca” 4 of 5 stars
Review of Le Palace d'Anfa

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Le Palace d'Anfa
5.0 of 5 Hotel   |   171 Blvd d'Anfa, Casablanca 2000, Morocco   |  
Hotel amenities
Ranked #31 of 69 Hotels in Casablanca
London
Level Contributor
51 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Reasonably priced hotel in central Casablanca”
4 of 5 stars Reviewed December 10, 2012

Good size, clean rooms for the price. We paid about £60 per night. However we are in dispute with the hotel regarding breakfast as our confirmation stated the rate was B&B but charged us for breakast when we checked out. Having said that the breakfast was very good with a selection of freshly squeezed fruit and vegetable juices together all the hot and cold food on offer that you would expect with a buffet breakfast.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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143 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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English first
London
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed October 24, 2012 via mobile

I can categorically say that for me, this was the worst hotel I have ever had the misfortune to stay. Where do I even begin?

Firstly, electric sockets were falling out of our bedroom walls exposing wires. Hardly safe.

Breakfast was sub standard. I had to point out the yogurts had gone out of date by nearly a week. Eggs boiled to death.

The lock fell out of our bathroom door.

Grouting falling out from the bathroom tiles.

Windows not cleaned in years... Bird mess all across our bedroom window.

Running machine in gym had a torn running tread that would be easy to trip over when using. Room adjacent had what looked like a dentist chair in it and was absolutely filthy.

Swimming pool ice cold and covered in some kind of film. Did not want to risk using.

Service was appalling. The man in charge of running breakfast dithered around and was downright rude. He gave table service to those who spoke his language but didn't help once with us. One woman on reception just grunted at me when I asked her for help in French.

The only thing that redeems this dreadful dreadful hotel were the housekeeping who always said hello and the bell boy who was really very helpful. Location is ok. Rooms pretty clean.

All of this and they call themselves 5 star and charge accordingly. They should be ashamed of themselves. Avoid at all costs.

  • Stayed October 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Cairo, Egypt
Level Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed September 27, 2012

the hotel is situated at the Street Anfa, it's a very classy district at casablanca.
the hotel rate is a little high (we got rates for 170$ per day).

unfortunately when i went this month they were renovating the lobby and making a new restaurant (i think it worth the noise).

the rooms are clean, spacious, with good air condition and a variety of TV channels.
the bathroom is big and the housekeeping are very good and make the room shine everyday.

the breakfast was fine with a good variety of food, egg station, fresh juice, fruits and much more.

the fitness center is very small nut i think they are renovating it also.

the worst thing was the pool, it was very small and at the 9th floor. the weather was a little bit cold so i couldn't try it.

the staff were good and very helpful they gave us the map of Casablanca and offered us any help we need.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Belo Horizonte, Brazil
Level Contributor
42 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
2 of 5 stars Reviewed September 2, 2012

If you have a saying in the hotel you will stay in Morocco and are considering staying at Le Palace D´Anfa, think twice. To call this hotel a four star would be a stretch. It seems that two or three families gathered and now are running this place in a horrible, unprofessional stile. To begin with, English is not spoken here. It is the first time that a hotel calls itself a 5 stars and does not employ any English speaking in their Staff.
Not speaking English is acceptable since most can say at least a couple of words in French but this is just to start with. It seems that cleaning is optional here and they have chosen not to. The windows are nasty, the counters are filthy, there is dust everywhere and the worst part of it is that it is not different in the rooms. I could hardly see trough the window because of dirtiness.
Now lets talk about the sleeping quality. It seems that this is a party hotel. One day they were having a wedding and guest were extremely loud. Called front desk 4 times, they did nothing and said they could not do anything because "they" were only one and could not leave front desk alone at night. The next day someone was having a private party in the room next to mine. Since I knew the drill, I had to knock on the door and complain myself. Dont expect much sleep then, specially cause once the parties are over, traffic begins. No sound proof windows, of course.
Another nice touch is the not working air conditioners. You can set yours to 5 degrees but still it would be better to stay outside. It gets so hot inside the rooms and so noisy if you open the windows that you might go somewhere else.
Beyond that, the pool is pleasant but really shallow. Breakfast has nice omelets. Apart form that, the rest is uneatable.
About Casablanca and the hotel location:
D´Anfa is a nice place with good stores and a couple of nice restaurants. You are near the twin towers which is kind of a hang out place for youngsters. You can easily find taxis in this region and here goes another tip: they have two types of taxis, what they call Grand Taxis (really old Mercedez) and Petit Taxis (small old fiats and Peugeots). The grand taxis are expensive and you have to negotiate and the petit (small) you go by the taximeter. But here is the tricky part. There are some new petit taxis (Renault Logan) that have meters but don´t want to use it. They will ask for a fare expecting you to negotiate. They will rip you off if they can.
A nice place to hang out is beach front with nice restaurants and bars. You must also go the the handcraft market and to the Great Mosque. Try to find in the market the olives quarter. You will delight yourself.
Lastly... Credit cards worth nothing in Morocco. You must exchange money, unfortunately. Expect temperature to vary abruptly, so bring a light coat if you will be leaving early and returning late. This is a business city with great restaurants but I would never recommend for tourism. Go to Fez, Marrakesh or Tangier instead.

  • Stayed August 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 11, 2012 via mobile

Room was clean but very noisy (had asked for a quiet room), the rest of the hotel was not clean at all. Getting service in the restaurant or brasserie was painful. Lots of staff stood around chatting who treated the customers as an inconvenience when distrurbed.

Stayed July 2012, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
61 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed May 28, 2012

I spent 3 nights in the hotel, the rooms were a pretty good size - although it was bizarre having 2 double beds pushed together rather than one larger bed. The room had a nice en-suite, a desk, a free wired internet connection and access to a free wireless network - which was impossible to use. The wired one was fine though.

There was a TV, with lots of Arab channels and 1 or 2 in English, and a few in French.

One gripe I have about the room is the air conditioning was either really slow to work or just didn't work and let the room get hotel - despite being set to the lowest temperature.

The hotel had a reasonable breakfast buffet - with an omelette station, fresh fruit, juice bar, boiled eggs, and a variety of other things like pastries, dates, nuts, tomatoes etc.

I didn't eat dinner at the hotel as there are many restaurants nearby, which are cheaper and offer more variety.

There is a spa - offering massages, sauna and a hammam - along with a gym on the 7th floor. There is a pool on the roof which was great. I didn't use it as I didn't have time but it looked nice and gave a great view over the area.

The staff at the hotel were generally friendly - apart from the girls in the spa who acted like it was an inconvenience to move from their staff room, where they were lounging around. I was very surprised at just how little they actually wanted to bother with customers, so didn't use their services. The guys on the concierge desk were the most helpful and friendly people of all.

The hotel appears to be in an affluent area where lots of building work is taking place, so a side effect is the large amount of broken pavements and dust in the streets. However, there are many new buildings, restaurants, apartments and shops - largely high end - in the surrounding streets. Anfa seems to be much nicer than much of Casablanca. The location reminds me of how Dubai used to be about 12 or 15 years ago. I'm sure in a couple of years time it'll be nice and clean with great facilities.

One other thing to note is that even though I paid for my room in full on a hotel booking site, I was charged an extra 39 Dirhams a night for local taxes. It's not a huge amount but still annoying given that it was supposed to be included in the price I paid.

  • Stayed May 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vorarlberg, Austria
Level Contributor
49 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed April 13, 2012

Without any offense, this is just another good business hotel at a good locations. Compared to the traditional house of the Royal Mansour this is a usual, modern business hotel with pleasant, clean rooms. The only annoying thing was the contsruction site with tons of dust. This however is not the hotels fault.

  • Stayed January 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Le Palace d'Anfa

Address: 171 Blvd d'Anfa, Casablanca 2000, Morocco
Location: Morocco > Grand Casablanca Region > Casablanca
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#14 Spa Hotel in Casablanca
#20 Luxury Hotel in Casablanca
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Le Palace d'Anfa 5*
Number of rooms: 139
Official Description (provided by the hotel):
Casablana was to enter history under the name of Anfa , and it is in the heart of this marvellous city that is located the Hotel Palace d'Anfa.The hotel welcomes you in a warm environment with stylish furniture, and harmony of colors, all to make you appreciate the subtle refinement of the interior design throughout all the public areas.Le palace d Anfa is located in one of the most beautiful neighborhoods of the economic capital of Morocco, 5 minutes away from downtown, 5 min away from the Mosque Hassan II and just 30 minutes away from Mohamed V airport. You will be able to discover the best of Casablanca: the corniche with its beaches and its swimming pools, the old medina, the district business, shopping centers, parks, museums, the port... ... more   less 
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Also Known As:
Le Palace d`Anfa Hotel Casablanca

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