I've been going to the Hyatt for the last 10 years. I've seen the upgrades being done to the hotel. I have a special bond with the hotel: I can't put my finger on it, but it makes me feel at home. The rooms are very nice and comfortable. The staff is very, very friendly. I'm always impressed that they greet me by name. The hotel is clean. The little touch that makes it for me is the lounge music throughout the entire hotel.
Breakfast is elaborate but rather expensive at 260DHR. As well, it's funny but sad to see that the staff easily looses control during the morning rush. Glasses are not added fast enough, the jar of orange juice remains empty for too long... Nothing a good manager wouldn't be able to fix though.
The attached Café M is worth the visit! The menu is awesome. I highly consult to try the local wines: for instance the Médaillon, Cabernet Sauvignon. Really good.
In regards of the competition it is a bit on the expensive side.