Stayed in the hotel for three nights on business. The rooms were very spacious and comfortable, the broadband connection in the room worked straight away, the food was good and the bar was reasonable.

The hotel was said to be best in Casablanca. Maybe it was, but it don't mean it was good. Outside it looked good, also the lobby was nice too. I handed the receptionist my SPG card and a credit card, both with a name - naturally - after which he asked my name. Everything else seemed to be quite complicated too.

We had a room in first floor, in elevator there were a big sign which said that SPG customers are placed in floors 4 to 8. Okay, I made a mistake not booking a hotel via spg.com.

Room looked shabby, but it was clean. Toilet didn't flush. Not something to expect in 5 star dotel, is it? We called reception and somebody with stinking odour came to fix it. After his visit it flushed first okay, then poorly. I was too tird to do anything for that.

We did eat in hotel's Moroccoan restaurant since the traffic outside was a nightmare. Pathetic place. I can't wonder why only two other couples had picked that one.

When checking out a new receptionist claimed that we had not left our passports there. Well, nobody asked. Our fault?

Hotel didn't have a transport service to the airport, in a city like Casablanca a big minus for a (so called) luxury hotel. Hotel got us a taxi, but didn't negotiate the price, or if they did, not favorable for us, and didn't tell us the price. Well, the amount was not anything huge, although 3 to 5 times more than what it should have been. It is not nice to be cheated. And, a hotel should have prevented it by dealing a price or check that the driver sets meter on. This is what good luxury hotels do in less developed countries.

This was the worst hotel experience that I've ever had. I was told that the only rooms available were deluxe rooms. I really have trouble believing that we stayed in a deluxe room. It was tiny, there was a terrible remodeling noise the whole time. The toilet did not flush---I can't say enough bad things. The price was outrageous. I've been to 29 countries and am happy to pay a high price for a quality room but this room was awful. The staff tried to make my stay pleasant but the management was horrible---they wouldn't allow us a one hour late checkout! They were unwilling to budge on anything. I hope that no one has to stay at this awful place.

Every moment in this hotel was a relaxing wonderful experience. The staff was incredibly helpful and the level of service was very high.

Our room was large, clean and well-appointed. The breakfast buffet was incredible and our dinner in the Moroccan restaurant on the premises was one of the best meals of our trip.

However, the best part of our stay was getting a hamman treatment at the spa (for the reasonable price of ~$30). Had we stayed longer, we would surely have been tempted to have more spa treatments as well!

I thoroughly enjoyed my stay here and hated to leave. I would return to this property (and now any other Le Meridien) in a heartbeat.