Our first day in Morocco was spent here. The foyer did not have the freshness of a 5 star. As we had arrived early and the room would only be available later we strolled to the Old Medina which was within easy distance. The Old City has its array of stalls and eateries but lacks the charm and uniqueness of the Old Medinas of Fez and Marrakesh.
The hotel did not meet to our expectations that day. The room appeared crowded, the shower was problematic and the safe non- functioning. Breakfast was good but their were issues with a staff member which spoilt things. We wrote a long list of complaints and as we were scheduled to come back a week later as the booking was prepaid. The return leg was a delightful new story. Our needs were addressed. We had a great room and functioning services. We explored the new medina , all within easy distance and enjoyed the city. The Hotel had passed.
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- Also Known As:
- Sheraton Casablanca Hotel And Towers
- Casablanca Sheraton