Stayed here before and after a tour of Morocco. Check in was slow, on both occasions. Internet was only free in the lobby, and cut out after 30 mins. I was able to log back in, but it proved annoying. We bought a coffee in the lobby while we used the internet... in hindsight it may have been cheaper to buy the internet in our room. We paid (AU)$14.80 for two average cappuccinos.
Our initial room was reasonable, but the person in the next room had the TV on all night. On arrival in the room we had coffee, tea and milk, but no jug to boil water. We spoke to someone at the front desk and he told us to phone housekeeping, which we did. When we returned to our room later, there was a bottle of water on the table, but still no jug. We gave up on the idea of making coffee in our room.
During the second stay we were overwhelmed by the smell of cigarette smoke. There was someone in the next room who smoked in the hallway. It was very unpleasant. There were stains on the sheets, worn furnture and the curtains were dusty and smelly. The front rotating door was out of action on our first visit, and still not working when we returned 8 days later. The breakfast was of a good standard.
I am aware that this is a country where 5 stars are not the same as other countries, but we also stayed in another hotel in Casablanca and found it superior to this one.
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- Also Known As:
- Sheraton Casablanca Hotel And Towers
- Casablanca Sheraton