If ever a hotel needed to be refreshed, it's the Sheraton Casablanca. The décor is severely dated, looking like it hasn't been updated since the early 1980s. A mustiness pervades throughout the hotel, both in the common areas and the rooms. Granted, at least during my visit, nearly every building in Casablanca seemed to smell to varying degrees of persistent, high humidity (and it was indeed extremely humid during my visit), but it was still less than appealing.
There are pluses: rooms are large and spacious, the staff is friendly and helpful, and breakfast was plentiful and flavorful. Rooms are soundproofed well, even those facing the very busy boulevard the hotel is located on; in spite of the near-constant stream of horn-honking that marks all Moroccan traffic, I was not disturbed by traffic noise on either of my two nights at the hotel.
The result is serviceable lodging that's completely unremarkable, in either a positive or negative direction. With updates to décor and amenities, it could become a more pleasant place to stay, but as it is, it serves its function of providing a comfortable place to sleep.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
November 27, 2012
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We appreciate all feedbacks received which are helping us to level our services. We apologize for encountered inconveniences which were addressed upon Managerial meeting to strengthen out notified points. We sincerely regret any guest experience that does not meet expectations.
The management team
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.