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“A hotel in a Riad country” 3 of 5 stars
Review of Ibis Casa Voyageurs

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Ibis Casa Voyageurs
3.0 of 5 Hotel   |   Boulevard Bahmad | Place de la Gare Casa - Voyageur, Casablanca 20000, Morocco   |  
Hotel amenities
Ranked #27 of 67 hotels in Casablanca
Belgium
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“A hotel in a Riad country”
3 of 5 stars Reviewed November 29, 2012

We chose this hotel for its location: next to the Casa Voyageurs train station after arriving on the Airport late at night. This is not close to the things to visit. We spent the night and left the next morning. Clean rooms and good beds. Breakfast can be taken on a wonderful terras.
There were a number of business people in the hotel. I think the hotel is more suited for those travellers. And for some reason something is always broken in Maroccan hotels: in this case the door knob to the bath room.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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522 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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Marietta, GA
Top Contributor
195 reviews 195 reviews
35 hotel reviews
Reviews in 50 cities Reviews in 50 cities
100 helpful votes 100 helpful votes
3 of 5 stars Reviewed November 25, 2012

I wasn't expecting a lot from this hotel, and I wasn't disappointed. You can't beat the location to the train station, and that is the only reason I chose this. Our other choice was the one at the airport, and there was no way I wanted to stay there! But there was roadwork being done in front of the front steps, so we had to drag our bags all the way up the steps. They should at least make a ramp for there guests with rolling bags. There was always another guest at the desk talking to the clerk when I went to him, but he always stopped what he was doing and talked to me. I am not sure how the other guests felt about that. I was a little upset that 2 people came to our room to see why our air conditioner wouldn't turn on, only to find out when I went to ask at the front desk that non off the rooms had it on. The hallway was cold, so they obviously have a/c. Being 2 older women who need air circulation at times, we had to sleep with the window open (right next to the train track). But then both of us kept being woken up by the buzzing of mosquitos in our ears, and of course I imagined that I was being bitten all night. The hotel was good though about having a taxi waiting for us at 4am for our trip to the airport.

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed November 20, 2012

Stayed there one night. Very convenient location if you're coming by train or from the airport, it's a minute away from the train station. Not in the city center, but it's quite easy to find a petit-taxi (cab) in the area. The comfort level is what to be expected from an Ibis hotel, the room is on the small side but the price is reasonable. The staff is helpful (at least in French) and the garden area / terrace quite pleasant.

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Nevada
Top Contributor
84 reviews 84 reviews
47 hotel reviews
Reviews in 53 cities Reviews in 53 cities
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed November 14, 2012

This hotel is 100m from the train station making it very convenient to just walk and avoid the whole taxi cost and hassle.
The hotel is clean and bright and has a comfortable bed with white linens and duvets.
Bathroom has very nice shower but your are only given two bath towels , no hand towels and no bath mat and the floor gets quite slippery.
One bar soap and two shampoo packets, nothing else. There is nice hair dryer.
However, be aware that the wake up call is by phone set up only and instructions are only in French.
You had better be fluent or have a back up alarm with you.
I managed the phone system but we were awakened at 4 AM instead of 5 and it made for very little sleep and very short night worrying if it would even work at all.
Also because you are so close to the train station you can't sleep with window open and it can and did get stuffy in the room.
They start breakfast @ 4AM for those taking the train but it is pretty skimpy and you probably would do better to save the money and eat something later. They did have platter of cheese, some hard boiled eggs, some sweet rolls, coffee and juice and tiny yogurts. Not much more.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Rome, Italy
Top Contributor
97 reviews 97 reviews
61 hotel reviews
Reviews in 66 cities Reviews in 66 cities
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed November 6, 2012

We stayed just one night at this hotel. We chose it for its close location near the station as we arrived in the evening from Meknes and we had to take a train the next day early in the morning for the airport. It is just 1 minute from the station (I would say that it is part of it!)The entrance gives a wrong impression of the hotel as the dirty road where it is located is under reconstruction. It is difficult to enter with luggage and the reception needs some refurbishment. But our room was simple but clean, with a terrace with a view of the train platforms inside the station. At any rate we didn’t hear the noise of the station as there is quite a good isolation system. We had dinner in the restaurant (which is nice, with a beautiful garden – it seemed we were really far away from the station!). The breakfast is not so good in my opinion.. we had better breakfast in other places in Morocco. In any case this is the best choice for a quick sojourn in town and for travelers who need to stay near Casa Voyageurs station.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
Senior Contributor
45 reviews 45 reviews
43 hotel reviews
Reviews in 42 cities Reviews in 42 cities
37 helpful votes 37 helpful votes
1 of 5 stars Reviewed November 4, 2012

We stayed at the IBIS CASA VOYAGEURS two nights, one night at the beginning of our trip and one night at the end. We had average/good experiences in other hotels during our stay, but this one was awful.

As other members said, it takes a while to check in : it took us 10 minutes.
Rooms are very noisy (the hotel is located betweend a big avenue and the railway station), overheated, with A/C malfunctionning.
The management is "special" : they asked us to pay cash although the room was prepaid.

Avoid the restaurant : the "tajine kefta" made me sick all night (although we had no problem during the rest of our stay). When we told this to the restaurant manager, he answered that the problem probably came from us, but eventually confessed that there could have been an issue in the kitchen and accepted to refund the meal.

I often go to Ibis/Novotel/Sofitel hotels for their good standards (be it for work or for holidays), I must say that this experience will make me think twice next time I make a reservation.

Room Tip: As far as possible from the railway station !
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  • Stayed October 2012, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ibis Casa Voyageurs

Address: Boulevard Bahmad | Place de la Gare Casa - Voyageur, Casablanca 20000, Morocco
Location: Morocco > Grand Casablanca Region > Casablanca
Amenities:
Beach Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
#5 On the Beach Hotel in Casablanca
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis Casa Voyageurs 3*
Official Description (provided by the hotel):
The Ibis Moussafir Casablanca hotel is located in the city centre, just 100 m from the railway station, and 20 min from the beach. Mohamed V airport is 30 min away. The business centre and the theatre district are a few km away. The hotel has 97 air-conditioned rooms available for booking, public pay parking under surveillance, a bar open 24/24 with a terrace and a restaurant. A golf course and a tennis court are available close to the hotel. ... more   less 
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Also Known As:
Ibis Moussafir Casablanca Hotel Casablanca
Accor Moussafir Casablanca
Ibis Casablanca

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