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“Good for business travelers but not a 5 star” 3 of 5 stars
Review of Moevenpick Hotel Casablanca

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Moevenpick Hotel Casablanca
5.0 of 5 Hotel   |   Rond Point Hassan II, Casablanca 20000, Morocco (Formerly Hotel Husa Casablanca Plaza)   |  
Hotel amenities
Ranked #10 of 69 Hotels in Casablanca
Beckenham, United Kingdom
Level Contributor
30 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Good for business travelers but not a 5 star”
3 of 5 stars Reviewed October 27, 2012

Couple late 30's, stayed for 1 night

We stayed there before taking the plane back to london.
arrived from the train station - 50 dir, tourist price for any taxi drive in the city without the meter...
The hotel is modern, very clean, centrally located, 5/10 min to the mosque, 20 dir with the meter.
rooms are really nice, ample space, good beds and very modern with all the usual items.

however we were a bit disappointed because
- the outside pool is actually not heated
- sauna is not included in the price (gym is)
- spanish restaurant was not opened
- you can smoke in the main restaurant area (european food was fine btw)
- they made us pay at check out before realising we had already done so when we booked

otherwise, the mosque tour is one hour (120 dir) and well worth it
The hotel has a taxi service to the airport, 300 dir , 45 min.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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405 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Melbourne, Australia
Level Contributor
206 reviews
142 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
3 of 5 stars Reviewed September 8, 2012

Stayed 3 nights in September on business. Being renovated not long ago, this hotel exceeds many in Casablanca but has a number of downsides.

Its reasonably centrally located, however that means its very noisy. Most of the day the road outside is choked with traffic resulting in endless tooting of horns etc. The noise dies down by about 10 at night, thankfully. The traffic snarls means that driving to and from the hotel can be very slow. Always allow much more time than usual, even for Casablanca.

When the tram is operating, there will be a stop right outside the hotel and this will make access much better.

I had a great deal of trouble with the wi-fi- it kept dropping out; the wi-fi is free.

There is a decent bar and a casual style restaurant and a more up-market Moroccan restaurant. I only used the casual style one. The food was OK to good, but frequently very slow to come.

Service was, on the whole, good.

There is a roof top pool which is very nice in the late afternoon for cooling down. Drinks are served there, but can be hard to get anyone's attention.

We used he meeting rooms which were good, albeit a bit expensive ($70/hr I think, incluiding coffes).

On the whole, not bad, although my experience with wi-fi means that I may not return here. Otherwise its a good choice.

Room Tip: Noisy location, so the higher the better. Rooms right on the end have a more spacious lay-out
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  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
56 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed July 24, 2012

Set in the central business district of Casablanca. You can only be visiting this city on business, not a tourist destination. Expensive hotel, everything works, food not bad, staff helpful. Roof top restaurant with swimming pool served a nice Ramaddan Ftour (feast?)

Room Tip: There are 16 floors in this modern hotel. Go as high as possible to get away from the city noise. 8t...
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  • Stayed July 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pfaeffikon, Switzerland
Level Contributor
79 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed July 11, 2012

This is a good hotel for a business stay in Casablanca, friendly reception, good rooms, free wifi, japanese and morrocan restaurants.The room is modern, comfortable and the bed is great.
Has gym and pool. I can recomend it

Room Tip: Rooms on the inside ending for example with 06 are quiet
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  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new york
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 6, 2012

This was our first and most expensive hotel stay during an 8 day backpacking tour of Morocco. We had heard that Casablanca is not very tourist-friendly, which we found to be the case, so we wanted to make our first night very comfortable to sleep off a red-eye flight and rest up for our travels. I forgot a toothbrush and a comb, which the hotel provided in the room. The pool is gorgeous, but we didn't have time to use it. We were on the 9th floor and could still hear constant honking on the streets below, which is just a reality of Morocco's bigger cities.

  • Stayed June 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 20, 2012

Good location 15 mins on foot from tourist attractions, easy to find unlike the medina hotels. Pool on top has great views - a pity there's no bar/restaraunt there.

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
100 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed June 20, 2012

The real name after the renovations is the Husa Plaza Hotel. Very good renovations, if I believe the negative critics of a few years back. The room was spacious, the bed excellent, and the bathroom fine. All very clean. Windows do not open - at least not at the 11th floor.
The breakfast was very fine, despite you could feel there a certain tensed atmosphere as in business hotels in Europe.
The swimming pool at the top is nice, and the spa looks charming as well. I visited it but had no time for using the services. I understood that a gommage/scrubing hammam wold be around 20 euros and a 45' massage 25 euros... pity I could not make time this time.
The staff is very helpful. It is more to the management level that I would advise to split between the reception staff and the switchbord. The guys at the reception should not be both face-face serving guests and answering the switchboard. Not in a 5-star establishment for sure.
Also, I tried to reach the hotel on a Sunday to confirm my booking for the day after, Monday. They were running crazy at the reception and barely could take the time to help me on the phone, despite their efforts. Eventually, when they terminated their work with a big group visiting them, they did not have access to the reservation data! Obviously, something is to be done at this level.
Also, as it is common, the cashier tasks should not be implemented by the reception, itself manned by two people only. It's too chaotic.
Except this advice to the management level (that is split tasks from the reception), it has been a very pleasant stay there. In relation to my critics, I would not know to rate it as a low 5* or a high 4*... somewhere in the middle probably.
Go for it!

  • Stayed June 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Moevenpick Hotel Casablanca

Address: Rond Point Hassan II, Casablanca 20000, Morocco (Formerly Hotel Husa Casablanca Plaza)
Location: Morocco > Grand Casablanca Region > Casablanca
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Casablanca
#9 Luxury Hotel in Casablanca
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Moevenpick Hotel Casablanca 5*
Number of rooms: 184
Official Description (provided by the hotel):
Centrally located within the business district and a short distance from the Old Medina, the 184-room Mövenpick Hotel Casablanca offers the very best in contemporary comfort and convenience. From generously sized rooms equipped with a flat screen TV to a 16th floor spa boasting an open air swimming pool, our hotel is the epitome of contemporary living. A wide variety of conference and meeting spaces are also available in the hotel for events of up to 400 people, while our three unique restaurants provide international cuisine throughout the day. ... more   less 
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Also Known As:
Casablanca Plaza Hotel

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