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“Fantastic Morocco Dreamers Tour... thanks to Oualid!” 5 of 5 stars
Review of Sun Trails Boutique Morocco Private Tours

Sun Trails Boutique Morocco Private Tours
14 Avenue Hassan Seghir, Casablanca, Morocco
+212 638 636 719
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Attraction details
Owner description: Come see where nights smell of cinnamon. Castles are made of sand. Where Africa met Arabia. With a local that speaks your language. Take a bespoke tailor made tour with us. Fall under the spell of Morocco.
Useful Information: Activities for older children
Newport, Rhode Island
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Fantastic Morocco Dreamers Tour... thanks to Oualid!”
5 of 5 stars Reviewed May 28, 2015 NEW

With a little of the "divine" thrown in. We have just returned from an 11-day tour. We chose to tour Morocco with Sun-Trails. There were three important reasons we chose Sun-Trails: 1) Christian's website is very helpful, providing sample tours, information on the accommodations, and most importantly, prices for private tours. Many agencies provide costs for group tours, but when searching for private tours, the only option is often to contact the agency. We didn't even know if the private tour was within our budget, and Christian's website immediately answered that question. We chose the "dreamer's" level, with the "divine" luxury Sahara tent overnight 2) The most excellent reviews on trip-advisor made us comfortable we were making the right choice, and 3) Christian was very responsive during the email process.

Once on the tour, we had a fantastic time, thanks to Oualid. We were greeted right on time by Oualid, who is now one of our facebook friends. He was always caring of our comfort, of our need for photography stops, and most importantly, keeping my insulin cold (as I am a diabetic). He was always on time each day, and always checked on our comfort at the riads each morning.

Sun-Trails combines drivers with local guides. There are several ways (around the world) to arrange guided travel - have a driver who drives only and may not speak the client's language well, having a driver plus a guide, and in the case of Sun-Trails, providing a driver who speaks English like a native and is generally knowledgeable of Morocco and its history combined with local tour guides at particular historic locations. The local guides engaged by Sun Trails were excellent - particularly Mohammed in the town of Sale, where we got the insider's trip on top of, and in, the city walls. This combination of driver plus local guide gave us a more cost effective trip while not skimping on guiding.

Our favorite locations were Sale, the Fes Medina, the Sahara and the backroads of the Ounila Valley.

I can highly recommend the Dreamer's level of accommodation - staying in a riad, similar to a B&B, was quite comfortable, very picturesque, with the personal touch of the owner.

One gotcha -- On one travel forum I read a woman's post which said "Tagine! Too much Tagine!" and a long discussion followed regarding the fact that tagine is a method of cooking, and not ingredients. I thought to myself at the time: I understand the difference, and wouldn't say such a statement in a forum. However, I must say "Tagine! Too much Tagine!" Tagine is a local favorite and each riad we visited was of course obliged to feed us traditional food. After all, a visitor wants to experience the local traditions. However, as we went from riad to riad, and it was arranged that the first night in a riad we would be provided dinner by the riad, we began to be overwhelmed. Tagines may be different, but a lot of the spices are the same, and it became much the same to us Oualid and Sun Trails did quickly understand our food preferences, and arranged with our last riad, Perle D'Eau in Essaouira (absolutely heavenly riad) to cook us a fish dinner instead. That dinner was 5-star restaurant worthy. Oualid also was helpful in finding alternate (eg Italian! :-) ) options in Marrakech. So my lesson learned is to pay attention to the times/places where dinner is provided by the accommodations and perhaps research if alternate restaurants are easily available, and perhaps dialog with Christian about variety ahead of time.

Visited May 2015
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English first
Top Contributor
71 reviews 71 reviews
14 attraction reviews
Reviews in 33 cities Reviews in 33 cities
32 helpful votes 32 helpful votes
“Superb private tour”
5 of 5 stars Reviewed May 5, 2015

We took a 13 day tour with Sun Trails in April this year and it was our first experience of a private tour. Everything was first rate and professional. It is possible to chose the level of accomodation and cost to suit your needs. We chose the dreamers package. All Riads at the dreamers level were excellent.

I took a lot of time and checked out about a dozen companies before going with Sun Trails and we were not dissapointed. My contact with Cristian via email was always met with a speedy response as opposed to other companies where a week without a reply was common. He was able to organise a cooking class for us in Fez and a hot air ballooning experience for us in Marrakech at late notice.

We we taken on our tour by or driver Boujeema who was extremely knowledgable, polite and considerate. When we first arrived at Casablanca he helped us get a Morocco Telecom sim card with phone and data. Other telcos dont have the same covereage.
We were able to make minor adjustments to our itinerary to suit our needs and Boujeema was always looking out for our interests and not the local traders.
Cristian was in phone contact daily with Boujeema and spoke with us every 3-4 days to check if all was going well and to our satisfaction.
We were fortunate to meet Cristian when we arrived in Marrakech. I would have no hesitation in recommending Sun Trails for private tours.

Thank you Cristian and Boujeema!!

Visited April 2015
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
1 review
“An agency with style, energy and a whole lot of knowledge of the industry”
5 of 5 stars Reviewed April 13, 2015

I found Sun Trails under time constraints due to a complete default of another tour agency. Sun Trails truly rose to the occasion and were utterly responsive. This is an agency with style, energy and a whole lot of knowledge of the industry and their beloved subject. And good to people, Just plain thoughtful. We plan to return to Morocco asap because they are a precious connection. And we will return with their agency at the helm. (Just on responsiveness: I never sent an email with questions to develop itinerary, to questions on gear, etc that did not get a response within 24 hours.) O, and can you imagine a tour manager who calls his clients regularly throughout your trip to make sure everything is going well? That takes confidence in his product in addition to the obvious accountability.

My wife and I did two one-day tours with Sun Trails during our ten-day vacation. Both times our driver/guide was Boujeema, the first time was by chance, the second time by choice, although I am confident all Sun Trail drivers/guides are very good. Boujeema was extremely savvy about the history and significance of the sites we visited and he was able to answer our questions even while driving with the utmost care to the next place. His love of his country was contagious.

Our day-tours were planned in advance but he suggested adjustments along the way based on his first-hand knowledge of our interests. Twice he added little side trips, one was to an occupied residence in a small village. His insights I would not have wanted to miss. But most important was his very humanity. It was a pleasure to move through his world with a man of such humility, kindness and warmth. Wandering time on this crazy planet could not have been better spent. I feel deeply connected with Morocco now.

We are already discussing our return trip and will recontact Sun Trials to develop our plans. They are reasonably priced for the quality of accommodations and guides they provide. They not only do the logistics, they truly can customize a trip to your interests. And of course we will ask for Boujeema!

Visited March 2015
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florida
Contributor
11 reviews 11 reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
“Excellent service, very private!”
5 of 5 stars Reviewed March 30, 2015

My husband and I wanted to see as much of Morocco by road, see specific areas and also have the ability to stop where we wanted - so a little bit of everything. We contacted Sun Trails due to the excellent reviews on TripAdvisor and they did not let us down. The overall experience was fantastic! Seamless planning, great execution and personalized feedback on the last day.
We were looking for some R&R with history and new experiences. We started in Marrakech and spent time at Ait Ben Haddou, Quarzazate, Erg Chigaga, Zagora, Taroudant, Agadir, Essaouira. We definitely loved Marrakech and all the culture/ character but would highly recommend a night in the Desert at Erg Chigaga dunes past Mhamid - we stayed at Azalai Luxury camps and felt rather royal. The service is definitely beyond 5 stars! The only place we would avoid if we did this next time is Agadir - after several earthquakes, this has blossomed into a very modern/ western sea side town and it wasn't something we fancied especially going from Florida. We were initially over ambitious about trying to do all this and Casablanca, Tangier and Fes but the company kept us real and assured us their recommendations would be better and they were!

The driver - Boujema spoke excellent English and was very respectful of our privacy. Cristian from the office called us pretty much every day to check how things were going. Most of hotels were great except for one and they made ammends immediately and also contacted the hotel to give them feedback. We are vegetarian and I also have a gluten allergy but they made sure we had plenty to eat even in the middle of nowhere in the Sahara. They are not the cheapest. We spoke to at least 2 more companies that provided us similar services for at least 20-30% less but after reading several reviews about experiences especially at Riad's which can be a hit or a miss sometimes in spite of 4 and 5 star ratings online.

Marakech is good for shopping, there are several small towns along the way which are centers of Olive Oil, Carpets (Tazenakht- There is a female cooperative outside the city on the way to Taliouine where local women weave and sell carpets direct to consumer. Amina will fix you up), Argan Oil, Saffron production so definitely wait till you get to these towns to buy since they are cheaper and also benefit the artisans and Berber tribes directly.

Overall, we loved the country, the people, thoroughly enjoyed the shopping and all the experiences. Sun Trails is a great company for a customized and good time in Morocco. If you are vegetarian, Morocco is a great place to visit. Also most places offer corn bread options if you give them a heads up. This way you don't miss the amazing Olive Oil dips.

Visited March 2015
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
1 review
“An agency with great customer service!”
5 of 5 stars Reviewed March 2, 2015

I have not traveled yet, but Cristian has been utterly responsive and thorough in working with us afetr our other agency disapeared on us. He was happy to offer suggestions ot us about sights less visited and less touristic. After contacting 7 agencies who had a package all the same, he was the only director to have really done his research and prepared by his experience a unique thoughtful itinerary! I can't wait!!! Thank you Cristian!!!

Visited March 2015
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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