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Art Palace & Spa: Traveler Reviews

5.0 of 5
4, Rue du Soldat Benhamou | Boulevard d'Anfa, Casablanca 20500, Morocco
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Free room upgrade
Art Palace & Spa
Ranked #4 of 63 hotels in Casablanca
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47 reviews from our community

    Trip type
Traveler rating
    21
    14
    10
    1
    1
Date Rating
Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
“Very Cool Hotel”
5 of 5 stars Reviewed December 30, 2012

This is a really fanastic hotel. The service was outstanding and although we only spent one night here, we could have used a few more days. The hotel Lobby and restaurant are very modern and the food was fantastic. I loved that all the rooms were themed! Such a fun idea. Our room was relaxing, clean and grand. The hotel was very accomodating to our 5am departure and helped us get a taxi to the airport. They even ensured we had breakfast delivered to our room before we left.

I wish I had tried their spa facilities, it was one of the reasons I picked this hotel but we didn't have the time we thought we would.

This hotel is a place I would stay at again.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask MarieCToronto about Art Palace & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new york
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
57 helpful votes 57 helpful votes
“Like a bad 80's film”
2 of 5 stars Reviewed December 10, 2012

This hotel is dated, and not in a good way. Cheesy 80's decoration and not much cap ex since. The website pictures are VERY misleading. The people are nice, but it didnt make up for the moths that flew at me as we opened the door to our room or the bugs that were crawling on the cheese plate at the breakfast. This was a sleep in all your clothes kind of hotel. Yuck.. The staff was nice, but it doesn't make up for the skeezyness factor of the property.

  • Stayed December 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask scott g about Art Palace & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rome
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
“Beautiful stay at Art Palace and Spa”
5 of 5 stars Reviewed September 13, 2012

This hotel seemed to good to be true, a five star hotel, wonderful spa, central location and it was on special offer - there had to be a catch? No catch, simply an elegant hotel, ideally situated for visiting Casablanca. We had a wonderful room. The room consisted of a large double bedroom with two double beds, two bathrooms each with a shower, a generously sized living room with a large television, and comfortable sofas, an enourmous terrace with a jacuzzi. The room was extremely comfortable and impecably clean. Breakfast was served in our bedroom as it was Ramadan, however that was wonderful, great breakfast with an enourmous selection. We asked to see the other rooms in the hotel which were amazing, the hotel website photos look a little tacky, but when you see the rooms in person, it's another story, they are lovely. The staff were friendly and willing to help you with anything you should need. All in all great hotel, great location and great value for money.

  • Stayed August 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask debbest about Art Palace & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marrakech, Morocco
2 reviews
“excellent hotel for vacation”
4 of 5 stars Reviewed April 8, 2012

A sophisticated hotel with beautiful decor alongside top-level service. The hotel is old but very well renovated. The rooms are very nice and the beds exquisitely comfortable. Most rooms do have quite nice and large balconies and if you are high enough and on the sea side, you will enjoy

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask sharkittab about Art Palace & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
“Okay hotel”
3 of 5 stars Reviewed February 28, 2012

This hotel was okay. Nothing to write home about, but decent. Pros were that service was pretty good (though some staff were indifferent and it showed), we got upgraded to a suite, the suites have good amenities and a modern bathroom. Cons were that some of the room decors can be very cheesy and not the type of decor a business traveller prefers to have while in Morocco. Feels a bit like Las Vegas instead so I would favor a hotel with more traditional decor. Also, internet access was free which is good, but very poor. It kept dropping which is not good for business guests. The restaurant is not very good at all. The decor down there is horrible (like out of the Adams family), and the food not very good. Also, the breakfast buffet left a lot to be desired. So overall decent, but overpriced.

  • Stayed February 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
Ask IslandHopper974 about Art Palace & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lakrary_Amine, Director of Brand & Revenue at Art Palace & Spa, responded to this review
March 20, 2012
Dear Valued Guest,
i would like to thank you for your precious comment which will allow us to maintain and raise or service quality.
I would like...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Art Palace & Spa

Also Known As:
Art Palace And Spa
Art Palace Hotel Casablanca
Art Palace Hotel
Address: 4, Rue du Soldat Benhamou | Boulevard d'Anfa, Casablanca 20500, Morocco
Phone Number:
Region: Morocco > Grand Casablanca Region > Casablanca
Amenities:
Bar/Lounge Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotels in Casablanca
#5 Romantic Hotels in Casablanca
Price Range: $$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Member of Chateaux & Hotels Collection, the Art Palace invites you to discover its 25 luxury themed suites combining design, elegance, originality and high technology. Located in the heart of the business & shopping district of the white capital, the Art Palace offers an unparalleled range of services for your comfort and well being with a tailored service experience to make you feel home . The suites feature designed furniture’s and equipments. ... more   less 
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