The staf at this little hotel are friendly and adept in several languages. We only had to ask and something was done ASAP.
There was a problem with the plumbing in our first room (106). The waste water pipes for the sink and the bidet leaked. At first we thought it was us just splashing around too much ,but we proved that it was the pipework later in the week by filling a sink full of water and letting it drain away (we usually carry a universal plug, as the are often not supplied) water everywhere from the back of the sink. When we told the management they moved us to another room (202). Same problems with the plumbiing, The wash hand basin was cracked and the toilet cubicle had a distinct smell of propane gas at night. Another day another room. 104 this time, plumbing all watertight, the stand for the wash hand basin was chipped and the sliding doors to the tiny balcony did not lock (same as 202 incidently).
Because of the plumbing problems (I think they extend to most rooms), the cleaning ladies take more time than usual in other hotels (drying all the bathroom floors) so vacuuming can still be going on at 4 in the afternoon, not good if you are trying to grab a siesta.
Breakfast is basic and filling, croissant, bread, butter, cream cheese, jam and tea or coffee.
Ayesha mentions the taxi provided. 250 dh for a trip to the airport is the going rate, so I have no problems with that. What I do think they need to address is the safety of the vehicles, both times we used one of their taxis they were like something from the wacky races, held together with string and gaffer tape.
I went to Rabat a couple of times and noticed that all the taxis there are brand new, so maybe the government is enforcing new standards.
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- Also Known As:
- Astrid Hotel Casablanca