My boyfriend and I stayed a week at Club Med Agadir this October. It was his forth time and my first.
We had a really good time and all the G.O.s did a fantastic job, always friendly and entertaining. Especially Kevin at the reception was very nice and helpul.
For the purpose of increasing the quality of the services, we do have to mention a few things that should definitely change.
First, and most outrageous is the photography service. They are not coherent as far as pricing and unfortunately we had to waste our time trying to negociate prices. They charge the equivalent of 10 euros for a printed photo!!! Of course we had more than a hundred as they take pictures of guests throughout the day and we were very disappointed to find what amound they required for our photos. A rip off! So I asked them to put 10-15 photos on our USB key and offered 30 euros. He said that for this amount he will put only 3 phtos on the USB key. We felt like we taken advantage of. And probably we were not the only ones. Who knows how many parents have to empty their pockets b/c they would be sorry to leave there the pics of their children. Deceitful and cruel! This made us very angry especially with the management of Club Med. They should not allow this. It's bad enough that everywere you go locals are trying to rip you off just because you are a tourist. Inside the club things should be different.
The second thing is the fact that they did not always have labels with the food on the buffet. I am a vegetarian so many times I had to ask the staff what different things were. I have to say that they were a little careless and even told me they didn't know without offering to ask the kitchen.
Third, the room. It had an old feeling and def did not like the cover. The ceiling in the bathroom had mold on it and the shower was not cleaned well. Cleaning service not thourough at all.
Last, the trips service. The staff was ok, but did not give complete info regarding the itinerary and so on. We always had to ask additional questions. It feld like we had to pull their tongue. We did a trip to Marrakech and hated Jardin Majorelle. Waste of time considering how many other interesting things we could have done in the city of Marrakech. The other sites we visited were very nice and the guide as well as the driver extremely nice and professional.
All in all we really had a good time and liked the club but wanted to mention these things hoping the club will get even better.
- Official Description (provided by the hotel):
- In the heart of Agadir, shielded from the noise of the town, another world thrives, quickened by the rhythm of the day's sports, lulled by the "art de vivre" of Morocco. A world that's brightened by oleanders and scented by eucalyptus, where parents and children meet around the infinity pool to share the day's adventures, their exploits on the tennis courts, the golf course, or just a ride along the beach. The Village's medina-style lead you down to Club Med Spa* for an invigorating treatment. ... more less
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- Also Known As:
- Club Med Agadir Hotel Agadir
- Agadir Club Med