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“Hotel Timoulay - Amazing Stay” 5 of 5 stars
Review of Hotel Timoulay

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Hotel Timoulay
4.0 of 5 Hotel   |   Cite Founty F6 Baie des Palmiers, Agadir 80000, Morocco   |  
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10% off room rate
Ranked #1 of 80 Hotels in Agadir
Toronto
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Hotel Timoulay - Amazing Stay”
5 of 5 stars Reviewed August 23, 2009

After a really difficult transfer from Marrakech to Agadir, the Hotel Timoulay was a real treat and pleasant surprise. The staff were welcoming, attentive and unbelievably helpful and friendly. After a terrible hotel experience in Marrakech, this hotel's ameniities, staff and atmosphere were so much appreciated. The hotel is so clean, has a pristine pool, great guestrooms and is beautifully laid out with an upscale modern boutique feel - yet the traditional Morrocan art and atmosphere are kept tastefully in tact.

We highly recommend this hotel to anyone wishing to unwind and relax poolside or at the beach. The beach is a short walk and not right on the beach, but still not a big deal. They have direct access to the nicest part of Agadir's beach and you can rent a beach umbrella for under 20 dirham daily and buy snacks and drinks there as well. The beach was a favourite as the waves were really fun for the kids. The beach is very clean too.

Thank you Hotel Timoulay staff!

  • Stayed July 2009, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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893 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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East of England
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 23, 2009

Initially we were given a disabled room, it was midnight by the time we got through customs etc so too tired to argue, this consisted of a wet-room style bathroom which didnt drain quick enough so seemed very dangerous but this was rectified without any arguement first thing am and we moved room. I cant fault the staff who were friendly attentative and spoke various languages to accomodate all nationalities, the hotel during our stay was mainly full of Moroccan young families, i took this as a good sign though i must say i found the children unruly, running around the bar and restaurant constantly. Unfortunately the food on offer was poor, buffet luke-warm and sometimes looked re-hashed from previous day, plain grilled fish or chicken fresh to order.

  • Stayed July 2009, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Stoke-on-Trent
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed August 20, 2009

My husband and I had an enjoyable week here at the beginning of August. The Timoulay is a small, friendly, smart and clean hotel. The staff were very friendly and helpful. The bedrooms are large, well decorated and very clean, with the maids cleaning the rooms and changing towels everyday. There was a nice mixture of nationalities in the hotel, with guests from Britain, France and Morocco.
The pool area is really nice and well maintained. Nobody reserves beds first thing in the morning, which makes a change!
Drinks prices in the bar are on a par with the UK. Wine is a bit cheaper than in the UK; Moroccan Rose is very pleasant!
We stayed half board and if we'd been staying 2 weeks, we definitely would have been eating out. Breakfast suited us fine - cereals, fruit, breads, pastries, cold meat, cheese, eggs, pancakes, orange juice, tea, coffee. However dinner was a let down. There was one soup, a selection of salads and a few desserts every night which were all very nice. Hot food was poor - two/three meat/fish dishes plus veg (which didn't get refilled often). The chef also cooked a piece of meat and fish every night to order, which would take 15 mins or so.
The hotel is situated at the end of Agadir, 5-10 mins from the beach and 30 minutes from the first of the restaurants on the promenade. The marina is around a 1 hour stroll from the hotel along the promenade, a walk which we enjoyed. We didn't use a taxi at any point but there was certainly plenty around and they seemed to be cheap.
We enjoyed our stay at The Timoulay but would go to a different hotel if we return to Agadir, simply because the food wasn't up to scratch and doesn't compare to 4 * hotels we've stayed in, in other countries.

  • Stayed August 2009, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Perth
Top Contributor
119 reviews 119 reviews
47 hotel reviews
Reviews in 48 cities Reviews in 48 cities
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed August 17, 2009

We had 4 nights of R&R at the Timoulay after touring round Morocco. A good hotel in many ways. It is spotlessly clean and the food is fine, with very professional service. It is not a quiet hotel, with lots of families staying. The room was nice, with interesting decor. The big snag was the distance from downtown and from places to eat. The beach is about 8 mins walk away. On arrival, we asked for a map but they didn't have one. Seems odd for a hotel that is about 30 mins walk from the centre of town. We got a free map the next day in a shop in town! Overall, a nice hotel with friendly staff and a clean, attractive appearance. Would definitely stay there again.

  • Stayed August 2009, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Central Scotland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 27, 2009

We stayed at the Timoulay for two weeks in July having chosen it from the Thomson Small and Friendly Brochure in the hope of having a peaceful, quiet rest. The room was very spacious with a large balcony overlooking the pool and the Atlantic - in the distance!The food was served buffet style. It was fine but it became a bit repetitive after week one. All of the staff were friendly and attentive so we have no complaints there. The hotel had one major downfall in our opinion. Whilst there were very few European families with young children staying there, it is clear that the hotel is a favourite with young Morrocan families who were quite happy to allow their youngsters to run around the dining room until quite late at night - not exactly conducive to a relaxing dinner. They also made a great deal of noise around the pool area and there is nowhere for others to go as the pool is small and the only sunbeds are there. On two occasions, games of water polo were arranged by men in their teens and twenties and the ball constantly left the water annoying those relaxing around the pool. They also did not seem to think it was a problem to splash those of us lying on the sunbeds! On one occasion I simply had to get up and leave the poolside and return to my balcony in an attempt to seek peace and quiet. This may sound as if we are spoilsports and believe me we can have fun like everyone else but having chosen the hotel from the brochure as somewhere quiet and peaceful, it may be that Thomson needs to review its inclusion in their Small and Friendly brochure. If you are looking for a quiet break, this hotel may not be for you!

  • Stayed July 2009, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Senior Contributor
31 reviews 31 reviews
27 hotel reviews
Reviews in 22 cities Reviews in 22 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 27, 2009

Though the Timoulay is not located in the most convenient spot (a 5-10 minute walk to the beach), I couldn't imagine a better place to stay in Agadir. Staff is great, the rooms are clean and the food is amazing! The lounge beds by the pool are original and definitely comfortable. A well deserved #1 hotel!

  • Stayed August 2008, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 20, 2009

i stayed in the timoulay at the start of july with my friends for 4 nights and we were very disappointed.

the location of the hotel is good, 5 minute walk from the beach, but it is still a long walk away from all of the restaurants and shops which are further along the beach front (about a 20 minute walk along the front).

the food in the hotel was shockingly poor. the lunch menu was average at best, with the food over-priced for what it was. the dinner was abysmal. a very poor buffet with no vegetarian option apart from soggy pasta served in the most rancid sauce i have ever tried.

whilst the reception staff were mostly polite, there was no element of service. for instance, we asked them to book us a taxi the evening before we left. this was confirmed by the guy on the reception, however, he then decided to phone me after midnight to say he could not book a cab for us. Very annoying seeing as we had to leave the hotel at 9AM, and as we could have instead booked a taxi ourselves.

Despite these flaws, the worst experience was on check-out. Despite settling our bill the night before, and despite our confirmation email from hotels.com stating ALL Taxes and charges were paid, the hotle tried to demand almost 300 dirhams from us as a "tourist tax". This discuassion took so long, that we had to pay the taxi that was waiting outside TWICE the fair that we had agreed with him (he waited around half an hour)

If you want a relaxing break with good serivce and tasty food (as well as not having the hotel try to rip you off) i advise you do not stay here

  • Stayed July 2009, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Timoulay

Address: Cite Founty F6 Baie des Palmiers, Agadir 80000, Morocco
Phone Number:
Location: Morocco > Souss-Massa-Draa Region > Agadir
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Agadir
#1 Luxury Hotel in Agadir
#1 Spa Hotel in Agadir
#3 Romantic Hotel in Agadir
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Timoulay 4*
Number of rooms: 58
Official Description (provided by the hotel):
The Timoulay Hotel is located in the popular spa resort of Agadir, Morocco. This 4-star design hotel offers free Wi-Fi, a Spa and Wellness centre and a large sea water swimming pool.Guest rooms at the Timoulay are spacious and have a terrace with a view of the hotel’s gardens, pool and the sea. All rooms are air-conditioned and have satellite TV.A full breakfast buffet is served daily at Restaurant Ayour, which also offers traditional and regional dishes.At the hotel’s Spa, guests have access to a Hammam, sauna and fitness room. There is also a range of leisure activities close to the Timoulay, such as scuba diving and horse riding. ... more   less 
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Also Known As:
Timoulay Hotel Agadir

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