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“Recent Holiday To Agadir” 5 of 5 stars
Review of ClubHotel Riu Tikida Dunas

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ClubHotel Riu Tikida Dunas
3.0 of 5 Resort (All-Inclusive)   |   Chemin des Dunes B.P. 901, Agadir 80000, Morocco   |  
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Ranked #7 of 82 hotels in Agadir
Kent, UK
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
“Recent Holiday To Agadir”
5 of 5 stars Reviewed November 11, 2013

We have just returned from a weeks holiday to Agadir and was pleasantly surprised. We stayed at the Rui Tikida Dunas Club Hotel and could not find fault at all. The staff were more than accomodating, the food was excellent and so much choice. The swimming pools were good and access to the private beach area easy. The rooms were clean.

Room Tip: Most rooms have a sea view but be sure to ask for a seaview when booking. There are terrace rooms a...
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (403)
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English first
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 10, 2013

I got back from Agadir on Thursday and if I could i would pack my bags and go back to Riu hotel straight away. Hotel is absolutely amazing with great facilities. Rooms are spacious and clean; pools, bars and restaurants brilliant. As much as how important facilities are for me the most important is the atmosphere and staff. Employees are absolutely fantastic, always friendly and smiley. Nothing is too much trouble for them, even though I have seen some annoying guests who were boiling my blood, however stuff always were very professional.
Special thank you I would put towards entertainment team who were making sure that everyone had brilliant time. Always happy, friendly, very energetic and speaking 4 if no more languages at the same time. Normally i don't take part in any sort of activities but I just couldn't say no to those guys. Koko, Jawad & Junis thank you for making my holiday such a success. I have had an amazing time and I wish one day I come back to Agadir. To whom who is reading this review....if you want to have a good time trust me choose Riu Tikida Dunas.

Room Tip: choose a room with sea view. The best room is 3108 which is located just in the heart of hotel.
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  • Stayed November 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bolton
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 10, 2013

My wife and I, along with our niece and nephew recently spent a week at the "RIU Tikida Dunas" and we had great time. This was our first time in a RIU hotel and I must say we were really impressed. My wife and I came to Agadir back in November 2006 and I must say it's a great city.

On arrival we were met with a complimentary cocktail and proceeded to be checked-in speedily and efficiently. We were a little tired as we arrived at approximately 11:30pm (blame this on the flight times from the U.K), but we found our room to be spacious, clean, and the bed really comfy. Our balcony looked out onto the communal gardens and paths around the hotel and we could see the sea through gap in the accommodation block opposite (!!). When leaving the room it looked out onto the main road at the front of the hotel but this wasn't too bad.

Pools and the surrounding area:

There are three large pools; a saltwater pool, and two other swimming pools. All three are cold but really quite refreshing once you've managed to get over this and got straight in. There are loads and loads of sunloungers, but if you really want to reserve those in the more desirable areas of the pool for sunbathing you'll have to be up pretty early as these are gone sharp-ish. The areas around the pool were spotless and the gardens were green and well maintained. There was also entertainment around the pool during the day, e.g. bingo, water aerobics, darts, children's entertainment, etc.
If you like to sunbathe on the beach the hotel has beds on a private spot on the beach just outside the hotel grounds. Simply leave the hotel at the back through the security gate and walk over the promenade to the beach. We found the beach to be really clean and were not pestered by hawkers like we were when we last came 7 years ago. The sea was great with plenty of waves (ideal for body boarding) but beware of the under-current as this is rather strong and we struggled to get out at one stage.
The beach was great, especially after having lunch so you could have a walk right down it into the centre of Agadir and back to help your lunch go down. In the evening, walking along the promenade into Agadir was lovely and a good way of seeing the sun set.

Restaurants:

The main restaurant where you ate your breakfast and evening meals was enormous with plenty of space for everyone. Breakfast consisted of the usual English items, cereals, toast, pancakes, etc, with also meats/cheeses for the continental-style breakfast, and there was more than enough for everyone. The waiters were very polite and courteous and cleared the table quickly (sometimes too quickly as our nephew hadn't quite finished his breakfast before his plate was whisked away)!! One of the downsides of the all-inclusive package was seeing some children piling their plates with food only to leave it all as they couldn't eat it. Evening meals were tasty with plenty of choices of European and Moroccan dishes. We couldn't really fault anything food-wise at all. Lunch was served in the outdoor restaurant, again, with plenty of choice of European and Moroccan dishes, along with the obligatory chips, burgers, ice cream. The only downside we could think of was the buffet-style service was a little too busy for our liking and at times became a bit of a free-for-all.
We ate in the hotel's Moroccan restaurant (next to the main restaurant) which like all of the others was buffet-style service. The food was great in a relaxing setting.

A couple of nights we ate out; once at "La Mauresque", a Moroccan restaurant just down the road from the hotel (very nice), and once at "La Lampara" just around the corner from "La Mauresque" - this served European and Moroccan-style food. Of the two we would recommend "La Lampara" for it's food, service, and frienliness of the staff (we just happen to have eaten here before when we came 7 years ago and it was just a good then).

Hotel lobby and Reception:

The lobby in the evening was clean, comfy, and generally rather relaxing. There is also a shop so you can buy snacks, postcards, and any souvenirs but this is pricey. Next to the shop there is a chance to have a mint-tea (Moroccan whisky) where you sit on comfy chairs and learn how to make it (drinking this is lovely and refreshing on a hot day). There was entertainment in the form of a band most evenings, and then they had Moroccan-style dancers too. Wi-fi is available in the lobby but this by all accounts is rather slow. It was quite amazing to see numerous families all sat together but tapping away on their smart phones and iPads not communicating with each other.
If you miss the football whilst away from home then fear not as there is a T.V just off the lobby showing live Premiership and other European matches (we managed to see bits of the "El Classico" match between Barcelona and Real Madrid, as well as two of Chelsea's games against Manchester City and Arsenal - this made my nephew rather happy as he's a Chelsea fan). In this room there are also card tables, and a pool table for any pool-sharks amongst you.

Receptionists:

The receptionists are helpful, friendly, are available to exchange money for you (there's also a cash machine in reception), and will give you any information you require on the general area of Agadir. However, we requested a late check-out room as our flight home wasn't until 10:40pm on 31st October (we were picked up at 7:45pm by our coach to take us to the airport) and were assured they would do what they could to arrange this - we were asked to request this the night before our departure. Check-out of our room was at 11:00am, but reception only granted us an extra hour until 12:00pm as these rooms weren't available. Luckily, the reception have rooms where you can wash and change but only permit you 20 minutes usage per couple!! Although friendly, there were times when we found the receptionists to be very inflexible and they were not always willing to listen to any particular gripes other guests may have had.

Trips - booked via the Thomson reps:

As our niece and nephew had not been to Agadir, or indeed Morocco before, we did the "Agadir Experience" trip. This was a great way of seeing the city, learning about Agadir's rebuild following the earthquake in 1960 which destroyed the old city, and also to experience the local souk. We also went on the "Camel Trekking" which is great for all the family (a good 2 hours with two to a camel). Finally, we did the "Marrakech Royale" trip which was unbelievable. Our pick-up time was at 7:00am which meant we were up at 5:30am showering, changing and having our breakfast at 6:00am (if you do this trip book your breakfast at reception). It's a good three hour-plus trip to Marrakech, but the guide was brilliant and made the trip really interesting. After a bit of sight-seeing, a hearty lunch and a trip through the souk we had a good two hours to ourselves where we could go back into the souk for a spot of shopping and a chance to haggle. The "Djemaa al Fna" square was amazing, is very in-your-face (we loved it), and has to be seen to be believed. Whatever you do, DO NOT pay the snake charmers or monkey handlers for photos - these animals are badly treated. The monkeys wear nappies, have chains around their necks which they pull back on, and looked really unhappy and stressed. The snakes have their back teeth removed so they can't bite nor eat properly. Paying these handlers for a photo only extends the animals misery.
When haggling, one tip: don't offer more than 25% of the asking price, but steadily negotiate the final price up to no more than 50% of the original price. After dinner in a restaurant we met up at our coach at 7:30pm and were back at the hotel at 10:45-ish. A long day but more than worth it - this is a trip that comes highly recommended!!
Another of the trips we did, not via Thomson, was to the "Medina d'Agadir" which was to a house which was designed via the Italian designer Coco Polizzi. There are various shops in the grounds, a restaurant, and a chance to look at all the weird and wonderful furniture there. This cost us 120 dirhams there and back (about £10.00) and the tax-driver waited for us throughout (about 2 hours).

For those cat lovers amongst you:

There are a couple of "Cat cafes" dotted around the hotel grounds where guests can feed the hotel's feline residents. These cats are well fed and cared for, neutered/spayed, de-flea'd, and have had all of their jabs. You'll see them around the pool asleep on a sun umbrella, sun lounger, or generally hanging around the restaurant at lunchtime and are very friendly. You should only feed them at the "cat cafes" but we saw guests giving them scraps from their plates.

The only real downside to this hotel was the rooms did not have any tea or coffee-making facilities - disappointing as we love a brew when we get up.
Another gripe was that of the flight times to and from Agadir (something Thomson and the other tour operators could resolve) - landing at 2:20am back in the U.K is not ideal at all.

All in all, this was a great hotel with staff who were very friendly and attentative, with great food, and this helped to make a great week away. We would come back to Agadir anytime and this is a hotel we would recommend to anyone who wants to come here too.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wirral
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 9, 2013 via mobile

Like an earlier review, we have stayed here several times in the past few years. This time, although we enjoyed ourselves, there was something amiss. The rooms were clean and comfortable as usual, the food was fabulous as usual, the pool staff were hospitable and accommodating as usual, but the rest of the staff seemed a little distracted.

As it is the friendliness and welcoming nature of the staff that contribute to the hotel's repeat business and give it a unique selling point in Agadir, it was a shame that whatever internal problems they were having were so translucent this time.

Also, the price of staying at the Riu Tikida Dunas used to be reasonable, I have found that this year, perhaps realising that there is a lot of repeat business, the prices have been hiked right up.

Although I love the place, the people and the surroundings, I for one, am not willing to pay top price for a hotel whose unique selling point appears to no longer be there. Hopefully they will sort their staff issues out promptly, and the hotel can return to its fabulous, warm and inviting self.

  • Stayed October 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
blackburn
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed November 8, 2013

We got back yesterday from Agadir and it amazes me how Riu manage to maintain such a high standard in all their hotels. The people who complain about this hotel want Savoy service at rock bottom prices.Everyone we spoke to at the Tikida Dunas had nothing bad to say about the resort or the hotel.The rooms are clean and the general areas around the hotel,bars,reception,dining rooms and the pool areas were kept spotless. The food was of the usual standard and even my wife who is a very selective eater found something to eat every day. The staff in the hotel are very pleasant to everyone and give no special favours to the French as a previous correspondent claimed.I would go back to the Tikida Dunas tomorrow knowing full well that I would be looked after like a king. Billblackburn

Room Tip: Try to get in Block 5 as it overlooks the beach and is very adjacent to the pools (3 outdoor and 1 i...
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ely, United Kingdom
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 7, 2013

Arrived at the hotel 0340am - offered food and drinks, which were laid out in one of the restaurants. Bags arrived as we were approaching the room. The room was immaculate, clean and well presented. The meals are presented throughout the day, with snacks in between. The meals are all buffet style with approximately 75% variation in main meal choices, at each sitting. There were also fresh pancakes each morning, a barbecued meat at lunch times and lots of cooking on the go for the evening meal. The entertainment by the animation team was energetically presented - always with a smile. The shows that they put on each evening were varied and well attended. The actual service from staff was superb - nothing was too much trouble - we were going on a trip @ 0700 and were allowed access to the breakfast area @0615 for cold cuts and buffet - despite only asking @ 2130 the night before. The sunbeds were plentiful - but if you pick a spot - make sure your towel is in place by 0700! There are four pools - and they're all unheated! The beach is excellent and you have your own cordoned off area. The drinks (alcoholic or non-alcoholic) were varied and tasty. The rooms were cleaned daily and there was always a fan made of bed covers and occasionally nightwear! My wife described it as paradise - me - I call it the best for relaxation! There were a Moroccan and Italian restaurant (which had to be pre-booked) and these were excellent. I rarely look to return to any hotel - but this one I would pcik again!

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 6, 2013

Me and my boyfriend (both 19) came here for our first holiday in July 2013 and we loved it from start to finish.
We were welcomed to the hotel with drinks and a quick check in. Our flight was late so we was able to have dinner while the staff took our bags to our room.
The poolside DJ is wicked! Good mix of old(er) and new music and the day time activities were always entertaining for both adults and children.
We never had problems finding sunbeds - staff were always happy to help in getting more beds out if necessary.
We also ventured out to the beach, we didn't get hassled much, and not at all when in the private area. But the beach is lovely and clean.
We went on the 'Agadir Experience', Camel riding and 'Fantasia' - all brilliant excursions which are worth the money (not that they cost much)
Camel riding - good adventure, they take you down almost as far as the sea along a small river which is finished off with cakes and tea. They also take pictures which you can buy.
Agadir Experience - a coach tour of Agadir, up to the mountains which has an amazing view!! There are a few locals up there so just stick to your guns and say no - also ride down to the souk which is the second largest in Africa (if I remember correctly) bit intimidating at times but all is ok really.
Fantasia is a 5 course authentic Moroccan dinner - some really lush stuff, others not so great, but there's plenty to go around and some basics like rice etc. followed by a small show of horses, belly dancers and acrobats.

The food was really good, my boyfriend had never been on an all inclusive holiday before and lets just say, he took full advantage!! But then again, so did I - I managed to pack on 8lbs in just one week. I blame the fresh doughnuts at breakfast.
I wouldn't say it gets repetitive, especially since there's 3 restaurants to choose from, some people are just moany.
We did visit the al carte restaurant twice in our stay, it is much quieter than the main restaurant and has different types of food.
There's also a photographer on site which we bought pictures from, which we thought was quite a good idea.

The maids did our room every day and on the last day we gave a tip. They left flowers and decorated our beds almost everyday which was super cute.

The hotel is a bit dated, but is authentic Morocco - which I think played a big part on the holiday. Its true - some tiles in the pool were missing but its not that big a deal!!
The staff were seen cleaning all day!! Cleaning the pool, the bars, replacing food, moving and cleaning chairs etc.

1 thing I would be aware of though is the wasps! They hover around the fizzy drinks and are quite large so we found ourselves moving beds and throwing water around a lot.

Other than that, we really couldn't fault this hotel we loved every minute.
I wouldn't go back, because I'm a "been there done that" type of person, but would definitely recommend to others.

Room Tip: Sea view rooms are well worth the extra few pounds.
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about ClubHotel Riu Tikida Dunas

Also Known As:
Clubhotel Riu Tikida Dunas Agadir
Riu Tikida Dunas
Tikida Dunas Agadir
Address: Chemin des Dunes B.P. 901, Agadir 80000, Morocco
Location: Morocco > Souss-Massa-Draa Region > Agadir
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Agadir
#2 Top resorts Hotel in Agadir
#4 On the Beach Hotel in Agadir
Price Range (Based on Average Rates): $$
Hotel Class:3 star — ClubHotel Riu Tikida Dunas 3*
Official Description (provided by the hotel):
* Located in Agadir * Separated from beach only by the beach front promenade * Complimentary sun loungers and parasols on the hotel???s private beach * Main building and 2-story annexes * 50,000 m2 gardens * 1 km from downtown Agadir * 500 m to a supermarket and shops * 25 km from the airport * Credit cards accepted: MasterCard, Visa ... more   less 
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